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- Tasks: Provide essential administrative support to our Coventry team.
- Company: Join a leading not-for-profit organisation dedicated to independent living services for people with disabilities.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
- Why this job: Be part of a mission-driven team that values inclusivity and social impact.
- Qualifications: No specific qualifications required; just a passion for helping others and strong organisational skills.
- Other info: This role is office-based in Coventry, offering a supportive work environment.
The predicted salary is between 18793 - 20991 £ per year.
We are currently looking for someone to provide administrative support to our Financial Money Management Department based in Coventry. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Penderels Trust,Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary: £25,366 per annum
Hours: 37 hours per week.
Working days & times:Monday to Friday 8:30 am to 5:00 pm
Closing date: 11th February 2026
Interview: Interviews will take place either face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our emails).
The Role – Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Financial Money Management Department.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings.
- Managing an internal database, including the uploading of new referrals and other relevant documentation on behalf of the Financial Money Management Department
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications -We are looking for someone with the following attributes:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade \’4\’ or equivalent in English and Maths.
Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially, (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Paynow (Stream)
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Clerical Officer employer: Penderels Trust
Contact Detail:
Penderels Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the not-for-profit sector, especially in relation to independent living services. Understanding the challenges and needs of people with disabilities will help you demonstrate your commitment and suitability for the role.
✨Tip Number 2
Network with current or former employees of similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Brush up on your administrative skills, particularly in areas like data entry, document management, and communication. Being able to showcase your proficiency in these areas will make you a more attractive candidate.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your organisational skills and ability to work in a team. This will help you stand out during interviews and show how you can contribute to our Coventry team.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Clerical Officer position. Tailor your application to highlight how your skills and experiences align with the needs of the Coventry team.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant administrative experience. Use bullet points to make it easy to read, and include specific examples of your achievements in previous roles that demonstrate your ability to provide effective support.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention why you are interested in working for a not-for-profit organisation and how you can contribute to their mission of supporting people with disabilities and health care needs.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Clerical Officer role.
How to prepare for a job interview at Penderels Trust
✨Know the Organisation
Research the not-for-profit organisation thoroughly. Understand their mission, values, and the services they provide to people with disabilities and health care needs. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their goals.
✨Highlight Relevant Experience
Prepare to discuss any previous administrative or clerical experience you have. Be ready to provide specific examples of how you've successfully managed tasks such as data entry, filing, or customer service, as these skills are crucial for a Clerical Officer.
✨Demonstrate Communication Skills
As a Clerical Officer, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your ability to communicate well with colleagues and clients.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the organisation, or opportunities for professional development. This shows your enthusiasm and helps you assess if the role is the right fit for you.
