UX Designer

Here’s what we need

As a UX Designer at RocketMill you will have a dynamic role, combining design skills and technical know-how.

You will be using your UX design skills to create best in class online experiences that will engage, delight our clients’ customers and you will be using your technical prowess to roll out UX and content changes via a CMS.

You will join a growing, multidisciplinary UX / CRO team, which has a varied and specialised skill set including quantitative and qualitative data analysis, visual design, wireframing, prototyping, experimentation ideation and implementation, UX strategy, UX research, usability testing and digital accessibility expertise.

We’re looking for a problem solver, who is confident in their design and CMS skills, that may be a few years into their career and that has the drive to learn and grow with us. You’ll champion the user, have a keen interest in inclusive design and you’ll demonstrate a high level of diligence in every aspect of your work. You’ll produce wireframes to communicate ideas effectively, which you’ll enhance with a strategic approach to visual design and you won’t be afraid to execute a design into code.

You will be confident collaborating with cross‑functional teams and liaising with key stakeholders both within the agency and within our clients’ business.

Work remotely, or in our London and Brighton offices Read more

Key Responsibilities

With support from the UX team and your line manager you will :

• Work collaboratively across the design process from ideation, wireframing to high fidelity prototyping, providing seamless and visually appealing user experiences across a range of devices using prototyping tools such as Figma.
• Work with the team to plan your approach in response to a brief, taking time to understand the client’s requirements and relevant user needs.
• Ensure your designs are fully QA’d and approved by other members of the team before sharing with the end client.
• Discuss feedback openly with a client and with the team to resolve changes into the best possible design solution.
• Receive, interrogate and complete page authoring (web editing) briefs to execute UX and content changes via a CMS (AEM) in a timely manner, whilst adhering to a client’s defined processes and brand specification.
• Get involved in other aspects of our service offering, supporting user research activities, UX audits, client workshops and translating learnings into actionable, user‑centred recommendations.
• Work collaboratively with CRO team members to design and iterate on solutions for on‑going conversion experimentation projects.
• Champion digital accessibility in your work by incorporating inclusive design principles and adhering to WCAG guidelines.
• Work closely with cross‑functional teams, including designers, developers and client leads, to ensure the successful execution of projects and deliverables.

Other Responsibilities

• Showcase the UX / CRO team’s value both internally and externally.
• Collaborate with client leadership to understand briefs, timelines, and project scope.
• Plan your schedule effectively and balance your workload to ensure timely delivery of work.
• Accurately track your time spent on each activity in the timesheeting system.
• Keep skills up to date and follow industry developments, sharing knowledge amongst the team.
• Have strong, effective and concise communication skills with both internal and external stakeholders.
• Contribute to the success of the team and input into departmental initiatives.

Skills profile

• Demonstrable user‑centred design experience and proven ability to translate a brief into an effective design solution.
• In‑depth knowledge of interaction design and usability best practices.
• Proficiency in design and prototyping tools such as Figma.
• Proven experience in using a website CMS to build pages – not just to edit content.
• Proficiency in front‑end coding (HTML, CSS, JS).
• A keen interest in learning how to conduct website audits, analyse data and conduct user research activities.
• Familiarity with conversion rate optimisation (CRO) concepts and A / B testing methodologies.
• Knowledge of digital accessibility standards (e.g., WCAG) and inclusive design practices.
• Exceptional communication skills, both written and verbal, to effectively convey design concepts and rationale to diverse audiences and key stakeholders.
• Good time management skills, with the ability to manage multiple tasks and meet deadlines.
• A creative and analytical mindset, with the ability to balance creative problem solving and strategic thinking.
• A keen interest in the latest industry advancements and innovations in design and technology.