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- Tasks: Support jobseekers in finding and sustaining employment while engaging with local employers.
- Company: Reed in Partnership is dedicated to making a positive impact in local communities.
- Benefits: Enjoy flexible working hours, 25 days annual leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and collaborative culture.
- Qualifications: 2 A-Levels or equivalent, plus strong communication skills and customer service experience.
- Other info: Fluency in multiple languages is a plus!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Employment Adviser at Reed in Partnership!
What is the role about?
Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.
Just some of your day-to-day responsibilities will include:
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Meeting with jobseekers, identifying any challenges and barriers with finding employment
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Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
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Supporting jobseekers with CV writing and job application process
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Liaising with employers to identify any employment opportunities for the jobseekers
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Outreach work – promoting Reed in Partnership within the local community
Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working
What's in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
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25 days annual leave (pro-rata for part time) plus statutory bank holidays
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Reed Pension Scheme
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Award Winning Management & Leadership training
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Professional & Personal Development Funds
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Bi-annual pay reviews
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Plus much more that can be found on our website
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With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.
To be successful in this role, we are looking for someone with:
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Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
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Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
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Experience of working in a performance target driven environment
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Willingness to travel locally (e.g. to meet customers/employers).
A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.
Desirable criteria:
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Fluency in more than one language
Employment Adviser employer: Reed Talent Solutions
Contact Detail:
Reed Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser
✨Tip Number 1
Familiarise yourself with the local job market and the specific challenges jobseekers face in your area. This knowledge will help you engage effectively with participants and demonstrate your understanding during interviews.
✨Tip Number 2
Network with professionals in the employment support sector. Attend local job fairs or community events to connect with potential employers and other advisers, which can provide valuable insights and opportunities.
✨Tip Number 3
Showcase your coaching and mentoring skills through practical examples. Prepare to discuss specific instances where you've motivated others or helped them overcome barriers, as this is crucial for the role.
✨Tip Number 4
Demonstrate your commitment to continuous learning and development. Highlight any relevant training or courses you've completed that align with the responsibilities of an Employment Adviser, showing you're proactive about your professional growth.
We think you need these skills to ace Employment Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, coaching, and mentoring. Use specific examples that demonstrate your ability to support jobseekers and engage with employers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your understanding of the Employment Adviser role. Mention how your skills align with the company's values and the impact you hope to make in the community.
Showcase Relevant Skills: In your application, emphasise your persuasion and influencing skills. Provide examples from previous roles where you've successfully motivated individuals or groups, particularly in a customer-facing environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reed Talent Solutions
✨Show Your Passion for Helping Others
Make sure to express your genuine interest in making a difference in people's lives. Share specific examples from your past experiences where you've successfully supported others, whether in a professional or voluntary capacity.
✨Demonstrate Your Rapport-Building Skills
Since the role requires building rapport with jobseekers, be prepared to discuss how you connect with people. Use anecdotes that highlight your ability to empathise and motivate individuals, showcasing your interpersonal skills.
✨Highlight Relevant Experience
Discuss your experience in customer-facing roles, especially those that involved coaching or mentoring. Be ready to explain how these experiences have equipped you with the skills needed to support jobseekers effectively.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as overcoming barriers faced by jobseekers. Practising your responses will help you articulate your problem-solving abilities and demonstrate your understanding of the role.
