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For Companies At a Glance
- Tasks: Lead data-driven insights for the Commercial division, enhancing revenue and customer experience.
- Company: Join IAG GBS, part of a leading airline group serving over 100 million passengers annually.
- Benefits: Enjoy a full-time role with opportunities for innovation and collaboration in a dynamic environment.
- Why this job: Be at the forefront of strategic decision-making in a fast-paced industry with global impact.
- Qualifications: Bachelor's or Master's in a quantitative field; 6+ years in aviation or related sectors required.
- Other info: Based in London, this mid-senior level role offers a chance to influence key business strategies.
The predicted salary is between 43200 - 84000 ÂŁ per year.
Join to apply for the Insights Manager Commercial role at IAG GBS
Join to apply for the Insights Manager Commercial role at IAG GBS
We are a part of International Airlines Group, one of the world\’s leading airline groups flying to over 270 destinations and carrying more than 100 million passengers each year.
We provide a plug and play platform of scalable, best in class procurement, finance and IT business services to Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.
We combine functional expertise with a strong focus on customer service to make our Group stronger, more efficient, more competitive.
Job Description
We are looking for a strategic and detail-oriented Insights Manager to lead the delivery of data-driven insights that support the Commercial division of the Group, including areas such as Revenue Management, Sales, Marketing, Network Planning, and Loyalty . This role will work in collaboration with a team of data analysts and act as a key liaison between the data department and commercial stakeholders to ensure that project are prioritized and defined according to business needs.
The position is based in London.
Key Responsibilities
Insights Generation & Business Support
- Partner with commercial teams to understand business goals and provide analytical solutions that support pricing strategy, route profitability, sales performance, customer segmentation, and marketing campaigns.
- Analyse market sensitivities, demand patterns, booking behaviours, and competitive performance using internal and external data sources.
- Develop and deliver clear, actionable insights to drive revenue optimisation, enhance customer experience, and inform strategic decisions.
- Summarise and distil commercial performance, trends, and opportunities, producing high-quality reports and presenting regularly to senior leadership at Group level.
- Oversee the creation and maintenance of dashboards, forecasting models, and recurring performance reports tailored to the airline\’s commercial KPIs.
- Ensure data quality, consistency, and alignment across departments.
Stakeholder Engagement & Strategic coordination
- Oversee project prioritization, resource allocation, and timely delivery of insights and reporting outputs.
- Encourage innovation in analysis methods, tools, and storytelling techniques.
- Constructively challenge stakeholders to ensure project prioritisation reflects the most critical and urgent business goals.
- Act as the data representative to commercial leadership, ensuring insights align with broader business priorities.
- Build strong relationships with commercial stakeholders to proactively identify opportunities where data can unlock business value.
Qualifications
Required
- Bachelor\’s or Master\’s degree in a quantitative field (e.g., Statistics, Data Science, Economics, Operations Research, or Business Analytics).
- 6+ years of experience in the aviation, travel technology, or transportation sectors.
- At least 3 years’ experience in roles such as commercial analysis, strategy consulting, or corporate development.
- At least 2 years’ experience leading or managing a team of data analysts.
- Excellent communication skills with the ability to influence stakeholders through data storytelling.
Preferred
- Expertise in SQL and advanced data visualization tools (e.g., Tableau, Power BI, or Looker).
- Knowledge of statistical modelling, forecasting, or machine learning techniques.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Consulting, General Business, and Project Management
-
Industries
Airlines and Aviation
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Insights Manager Commercial employer: IAG GBS
Contact Detail:
IAG GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Manager Commercial
✨Tip Number 1
Familiarise yourself with the aviation industry and the specific challenges faced by IAG GBS. Understanding their business model and how data insights can drive revenue will help you speak their language during interviews.
✨Tip Number 2
Network with current or former employees of IAG GBS on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to influence business decisions in your previous roles. Tailoring your stories to align with the responsibilities outlined in the job description will demonstrate your fit for the position.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss tools like SQL and data visualisation software. Highlighting your proficiency in these areas will set you apart, especially since they are preferred qualifications for the role.
We think you need these skills to ace Insights Manager Commercial
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, commercial strategy, and stakeholder engagement. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the aviation industry and how your skills align with the role of Insights Manager. Provide specific examples of past projects where you've successfully delivered data-driven insights.
Showcase Your Analytical Skills: Include examples of how you've used data to influence business decisions. Mention any experience with SQL or data visualisation tools like Tableau or Power BI, as these are preferred skills for the position.
Prepare for Potential Questions: Think about how you would discuss your previous experiences in relation to the key responsibilities of the role. Be ready to explain your approach to stakeholder engagement and how you prioritise projects based on business needs.
How to prepare for a job interview at IAG GBS
✨Understand the Business Goals
Before your interview, make sure you have a solid grasp of IAG GBS's commercial objectives. Familiarise yourself with their revenue management strategies and how data insights can drive these goals. This will help you demonstrate your strategic thinking and alignment with their needs.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used data analysis to influence business decisions in your previous roles. Highlight your experience with SQL and data visualisation tools like Tableau or Power BI, as these are crucial for the Insights Manager position.
✨Prepare for Stakeholder Engagement Scenarios
Think about times when you've had to engage with stakeholders to prioritise projects or challenge their assumptions. Be ready to share these experiences, as the role requires strong relationship-building skills and the ability to communicate complex data insights effectively.
✨Demonstrate Your Leadership Experience
Since the role involves managing a team of data analysts, be prepared to discuss your leadership style and any relevant experiences. Share how you've motivated your team, encouraged innovation, and ensured high-quality outputs in past projects.
