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- Tasks: Lead a global HR team to enhance efficiency and standardisation across the organisation.
- Company: RELX is a leading global provider of information-based analytics and decision tools.
- Benefits: Enjoy generous holidays, health benefits, wellbeing programs, and flexible work options.
- Why this job: Join a dynamic team focused on innovation and global impact in HR services.
- Qualifications: Bachelor’s degree in HR or related field; leadership experience in global HR required.
- Other info: Promote a culture of continuous improvement and support for community causes.
The predicted salary is between 80000 - 120000 £ per year.
RELX City Of London, England, United Kingdom
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Join to apply for the Head of HR Global People Services (GPS) role at RELX
RELX City Of London, England, United Kingdom
Join to apply for the Head of HR Global People Services (GPS) role at RELX
About The Role
The Head of Global People Services (GPS) role will lead a team that provides centralized HR services across the global organization to enable efficiency, standardization and cost optimization.
About The Role
The Head of Global People Services (GPS) role will lead a team that provides centralized HR services across the global organization to enable efficiency, standardization and cost optimization.
The Key Responsibilities Of This Role Include
- Develop a vision and strategy for the HR Global People Services function aligned to business priorities. Ability to connect operational objectives with strategic business goals
- Establish and monitor key performance indicators and service level agreements for the HR Global People Services team to drive efficiency and effectiveness. Ensure global consistency and standards of service
- Oversee the day-to-day operations of the global HR Global People Services Center including HR administration, tier 1 employee advice, simple policy interpretation etc. across multiple regions and countries
- Optimize global processes and policies to maximize automation and self-service options
- Partner with the HR Platforms team to implement global technologies and tools to enhance the service delivery worldwide
- Motivate, develop and lead a team of HR professionals to achieve KPIs and service excellence. Set clear direction and priorities to drive global consistency
- Build a customer service and solutions-oriented culture that operates globally
- Partner with HR leadership and business leaders across the global organization to understand their needs and determine how HR Shared Services can support them. Navigate regional and country-specific requirements
- Build trusted relationships and manage global stakeholders at all levels within an organisation
- Monitor global budget, costs and resources required to deliver quality service worldwide. Identify opportunities to reduce costs through global process and technology improvements
- Keep up-to-date with trends and best practices in global HR Global People Services and related technologies. Continually enhance the function\’s capabilities and service quality globally
- Promote a culture of continuous improvement, demonstrating agility to changing business conditions, resources, and technologies inside a complex global organization
Skills & Experience
- Bachelor’s Degree in Business Administration, HR or related field, MBA preferred
- Proven progressive global HR experience, including experience in a leadership role managing HR services team across multiple countries.
- Expert knowledge of HR technologies and driving digitization of people operations
- Deep experience with data analytics, reporting and performance dashboards
- Excellent relationship management and strategic planning skills
- Strong business acumen with ability to link HR to business objectives
- Excellent communication and interpersonal skills
- Experience implementing process excellence frameworks (Lean, Six Sigma, etc)
- Experience supporting large organizational restructurings resulting from mergers, acquisitions, divestitures, and broader operational shifts within the business
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
RELX is a global provider of information-based analytics and decision tools for professional and business customers.
The group serves customers in more than 180 geographies and has offices in about 40 countries. It employs over 36,000 people, of whom almost half are in North America. The headquarters is in London. The market capitalization is about £62bn ($65bn), making it one of the 10 largest listed companies in the UK. The company is listed on the London Stock Exchange, Euronext and NYSE.
The company has four market segments. It develops information-based analytics and decision tools for professional and business customers in the Risk, Scientific, Technical & Medical, Legal, and Exhibitions sectors.
Seniority level
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Seniority level
Executive
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Technology, Information and Media
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Head of HR Global People Services (GPS) employer: RELX
Contact Detail:
RELX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of HR Global People Services (GPS)
✨Tip Number 1
Familiarise yourself with the latest trends in global HR services. Understanding current best practices and technologies will help you demonstrate your knowledge during interviews and show that you're proactive about staying informed.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in global HR services. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in diverse environments. Be ready to share specific examples of how you've driven efficiency and effectiveness in previous roles.
✨Tip Number 4
Research RELX's business model and how their HR strategy aligns with their overall goals. Tailoring your conversation to reflect an understanding of their objectives will set you apart as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Head of HR Global People Services (GPS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR leadership, particularly in managing global HR services. Use specific examples that demonstrate your ability to connect operational objectives with strategic business goals.
Craft a Compelling Cover Letter: In your cover letter, express your vision for the HR Global People Services function. Discuss how your background aligns with the responsibilities outlined in the job description, such as optimising processes and leading a team.
Highlight Relevant Skills: Emphasise your expertise in HR technologies, data analytics, and relationship management. Mention any experience you have with process excellence frameworks like Lean or Six Sigma, as these are crucial for the role.
Showcase Leadership Experience: Detail your previous leadership roles and how you've motivated teams to achieve KPIs. Provide examples of how you've built a customer service-oriented culture and managed global stakeholders effectively.
How to prepare for a job interview at RELX
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Head of HR Global People Services role. Familiarise yourself with the key responsibilities and how they align with the company's goals. This will help you articulate how your experience and vision can contribute to their objectives.
✨Showcase Your Leadership Experience
As this role involves leading a team, be prepared to discuss your previous leadership experiences. Highlight specific examples where you've successfully managed HR services across multiple countries, focusing on how you motivated your team and achieved KPIs.
✨Demonstrate Strategic Thinking
The ability to connect operational objectives with strategic business goals is crucial. Be ready to share instances where you've developed and implemented strategies that improved efficiency or service delivery in HR functions.
✨Prepare for Questions on Technology and Data Analytics
Given the emphasis on HR technologies and data analytics in this role, prepare to discuss your experience with HR tech tools and how you've used data to drive decision-making. Be specific about the technologies you've worked with and the outcomes achieved.
