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- Tasks: Lead and manage mainframe systems, ensuring stability and efficiency across teams.
- Company: Join Fiserv, a global leader in Fintech and payments, making a real-world impact.
- Benefits: Enjoy a diverse workplace with opportunities for growth and collaboration.
- Why this job: Make a difference on a global scale while working with cutting-edge technology.
- Qualifications: 20+ years in mainframe support and leadership; relevant degree or military experience required.
- Other info: Inclusive employer committed to diversity and equal opportunity.
The predicted salary is between 84000 - 126000 £ per year.
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This job is with Fiserv, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Calling all innovators – find your future at Fiserv.
We\’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director IT
What does a successful Mainframe Systems and Applications Director do at Fiserv? As a Mainframe Systems and Applications Director at Fiserv, you will be responsible for maintaining and managing the efficient operation of the Fiserv EMEA mainframe computing environments within the Global Vision IT team based in Basildon, UK. Your deep understanding of mainframe architecture, operating systems like IBM\’s z/OS, and the applications running on these platforms, will be critical in providing technical direction and leadership. This key role involves collaboration with various internal teams across EMEA and the USA, ensuring the stability and efficiency of mainframe systems.
What You Will Do
- Lead and provide guidance for mainframe systems software configuration and settings.
- Oversee and manage a small team of systems/analyst programmers.
- Coordinate and manage onshore and offshore team resources.
- Work closely with international colleagues to ensure system stability and integrity.
- Handle software vulnerabilities and coordinate system software releases.
- Manage mainframe IPLs and implement continuous improvements.
- Coordinate application software releases and liaise with vendors as necessary.
- Provide consultation services to Client Services and represent Fiserv in client incident calls.
- Ensure production systems\’ software stability and quality applications development.
What You Will Need To Have
- 20+ years of experience in mainframe systems/applications support.
- 8+ years of experience in leading small teams of systems programmers.
- 8+ years of experience in Z/OS architectures, systems software, and application software programming and configuration.
- Experience with IBM mainframe Z/OS systems, OPS MVS, IBM MQ Series, Assembler, IBM CICS/COBOL, LU0/LU2, Rexx, Ezytrieve.
- Bachelor\’s degree in computer science or a relevant field, and/or equivalent military experience.
What Would Be Great To Have
- 6+ years of experience with vendor software such as BMC IAM, IBM CDC, IBM Enterprise Extender, and schedulers (CA7/CA11 or CTRL-M).
- 6+ years of experience and understanding of credit card systems, particularly VisionPlus.
- Knowledge of networks, infrastructure, and Open Systems software connecting into the mainframe.
- Effective communication skills and the ability to work autonomously.
- Adaptability to work flexible hours and provide on-call support as required.
Thank You For Considering Employment With Fiserv. Please
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our Commitment To Diversity And Inclusion
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note To Agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Director IT employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director IT
✨Tip Number 1
Network with professionals in the Fintech and mainframe sectors. Attend industry events or webinars where you can meet people who work at Fiserv or similar companies. Building these connections can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in mainframe systems, especially those relevant to IBM's z/OS. Being able to discuss recent advancements or challenges in the field during interviews can demonstrate your passion and expertise.
✨Tip Number 3
Prepare to showcase your leadership experience effectively. Think of specific examples where you've successfully led teams or projects, particularly in mainframe environments. This will help you illustrate your capability to manage and guide a team at Fiserv.
✨Tip Number 4
Research Fiserv’s values and commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs, as this can set you apart as a candidate who fits well within their corporate culture.
We think you need these skills to ace Director IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in mainframe systems and applications support. Emphasise your leadership roles and specific technologies you've worked with, such as IBM z/OS and CICS/COBOL.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the fintech industry and your ability to lead teams effectively. Mention how your skills align with Fiserv's mission and values, particularly in relation to innovation and collaboration.
Highlight Relevant Experience: In your application, focus on your 20+ years of experience in mainframe systems. Provide examples of how you've managed software vulnerabilities and coordinated system releases, as these are key responsibilities for the role.
Showcase Soft Skills: Don't forget to mention your effective communication skills and adaptability. These traits are essential for collaborating with international teams and providing consultation services, which are crucial aspects of the Director IT role at Fiserv.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Showcase Your Technical Expertise
As a Director of IT, it's crucial to demonstrate your deep understanding of mainframe architecture and systems. Be prepared to discuss specific experiences with IBM's z/OS and other relevant technologies, highlighting how you've successfully managed and optimised these systems in previous roles.
✨Emphasise Leadership Skills
This role involves leading a small team, so be ready to share examples of your leadership style. Discuss how you've guided teams through challenges, coordinated resources effectively, and fostered collaboration among diverse groups, especially in an international context.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past situations where you handled software vulnerabilities or system failures, and be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Effective Communication
Effective communication is key in this role, especially when liaising with clients and internal teams. Prepare to discuss how you've communicated complex technical information to non-technical stakeholders and how you ensure clarity and understanding in your interactions.
