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- Tasks: Lead the growth and execution of innovative strategies across the Nordics.
- Company: Publicis Sapient transforms businesses through technology and customer-centric solutions.
- Benefits: Enjoy remote work options, career progression, and travel discounts.
- Why this job: Shape transformative strategies while collaborating with top-tier experts in a dynamic environment.
- Qualifications: Proven leadership in strategy and design; strong consulting skills with C-level clients.
- Other info: Relocation assistance available; work anywhere for up to 6 weeks annually.
The predicted salary is between 52000 - 78000 ÂŁ per year.
Join to apply for the Senior CX&I Consulting Lead Nordics role at Publicis Sapient
Join to apply for the Senior CX&I Consulting Lead Nordics role at Publicis Sapient
Job Description
As a Senior Leader, CX & Innovation Consulting, you will be responsible for the growth, development and execution of experience and innovation strategy services across the Nordics region and beyond. You’ll work in partnership with other X (Experience & Innovation) capability leads within the region. As such, this role will require frequent travel within the region.
Job Description
As a Senior Leader, CX & Innovation Consulting, you will be responsible for the growth, development and execution of experience and innovation strategy services across the Nordics region and beyond. You’ll work in partnership with other X (Experience & Innovation) capability leads within the region. As such, this role will require frequent travel within the region.
The role works at the intersection of strategy and design and will focus on driving opportunities within the C-Suite and senior management teams. You will be responsible for shaping opportunities through the customer and market lens to accelerate value identification and value realisation for clients. To do this, you will bring together a range of experts to help clients define and shape amazing customer value propositions, new propositions and experiences and even wholly new businesses. You will do this from within the X (experience and innovation) capability group, but working in partnership with Management Consulting, Engineering, Data and our Product capability groups.
You will be involved in originating, shaping and driving transformational strategies from inception through to budgeting and implementation working alongside Publicis Sapient’s proven digital transformation technology teams. As a senior leader within the team you will also be involved in shaping and growing the focus and strategy of Publicis Sapient’s experience offering itself.
Qualifications
General:
- Thought leader in Strategic Design and Innovation related space.
- Business level fluency in English.
- Strong consulting skills and experience to C-level clients.
- Excellent team player.
- Well organized.
- Creative and analytical problem solver.
- Excellent written, verbal, numerical and presentation skills.
- Willingness to travel.
In Terms Of CX&I Consulting Specific
- Proven leadership capability to build, manage and grow people and our culture.
- Deep expertise working at the intersection of strategy and design.
- Subject matter expert when it comes to applying design thinking, as well as innovation frameworks and tools to solve complex problems.
- To do this, you will be customer led using a range of exploratory and assessment based research techniques, but have a strong appreciation and understanding of the commercial case for change.
- High levels of proficiency in leveraging Service Design to tackle problems and drive value realisation working with other product and engineering teams.
- Strong appreciation understanding of new technology and data related topics and platforms.
- Appreciation for Agile ways of working and modern technology tools and methods.
- Experienced owning and driving CX & Innovation project revenue.
Location: Copenhagen
Additional Information
- Strong people first company culture.
- Numerous learning opportunities to support your professional growth.
- Amazing opportunities for career progression.
- Staff incentives and rewards schemes.
- Company pension plan and occupational disability insurance.
- Discounts on travel, culture, and leisure activities.
- “Work Your World Program” – every Publicis Sapient employee is entitled to work anywhere in the world for up to 6 weeks every year.
Company Description
Based in Copenhagen. Relocation assistance available.
As a digital business transformation partner, we’ve spent nearly three decades utilizing the disruptive power of technology and ingenuity to help digitally enable our clients businesses in their pursuit of next. Always through radical customer centricity and an outside-in mindset. We’ve built a history of digital firsts…
- we helped a bank launch the worlds first internet banking offering
- enabled an airline to become the first to allow online check-in and seat selection
- launched the first online share trading platform
- created the first secure transaction for money online
And today, we’re still doing the same. We partnered with Marriott to launch an attacker brand during the pandemic to disrupt Airbnb, and in AsiaPacific we have created a Joint Venture with Siam Commercial Bank called SCB Tech X to usher in a new era of Financial Services for customers across Asia.
We bring a startup mindset and agile methods to both established companies and the public sector to unlock value in ways that delight their customers and improve their operational effectiveness. Our approach to transformation is built from outside-in, challenging conventions the deep consumer understanding and uniquely fusing strategy and design, data science and engineering with an enduring culture of creative problem-solving.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Business Consulting and Services
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Senior CX&I Consulting Lead Nordics employer: Publicis Sapient
Contact Detail:
Publicis Sapient Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CX&I Consulting Lead Nordics
✨Tip Number 1
Network with professionals in the CX and innovation space, especially those who have experience working with C-level clients. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with Publicis Sapient's recent projects and case studies, particularly those that highlight their approach to customer experience and innovation. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Demonstrate your understanding of Agile methodologies and modern technology tools by discussing relevant experiences in your previous roles. Highlight how you've successfully implemented these practices to drive value for clients.
✨Tip Number 4
Prepare to discuss your leadership style and how you've built and managed teams in the past. Be ready to share specific examples of how you've fostered a positive culture and driven innovation within your teams.
We think you need these skills to ace Senior CX&I Consulting Lead Nordics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CX and innovation consulting. Focus on your leadership roles, particularly those involving strategy and design, and quantify your achievements where possible.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and innovation. Discuss how your skills align with the role's requirements and provide specific examples of how you've driven value for clients in previous positions.
Showcase Your Thought Leadership: If you have published articles, given talks, or led workshops related to strategic design and innovation, mention these in your application. This demonstrates your expertise and commitment to the field.
Prepare for Interviews: Anticipate questions about your experience with C-level clients and your approach to problem-solving. Be ready to discuss specific projects where you applied design thinking and innovation frameworks to achieve results.
How to prepare for a job interview at Publicis Sapient
✨Showcase Your Thought Leadership
As a Senior CX&I Consulting Lead, it's crucial to demonstrate your expertise in strategic design and innovation. Prepare examples of how you've successfully led projects that shaped customer value propositions and transformed businesses.
✨Highlight Your Consulting Experience
Since the role involves working with C-level clients, be ready to discuss your previous consulting experiences. Share specific instances where you provided valuable insights and solutions that drove significant results for your clients.
✨Demonstrate Team Collaboration Skills
This position requires working closely with various teams, so emphasise your ability to collaborate effectively. Discuss how you've previously partnered with different departments, such as engineering and data, to achieve common goals.
✨Prepare for Travel Discussions
Given the frequent travel requirement, be prepared to discuss your flexibility and willingness to travel within the Nordics region. Highlight any past experiences where travel enhanced your work or client relationships.
