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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 75 centres across the UK.
- Benefits: Enjoy bonuses, discounts, free games, and a supportive work environment with career development opportunities.
- Why this job: Be part of a fun, fast-paced culture that values teamwork and personal growth.
- Qualifications: Management experience in leisure or hospitality, a passion for customer service, and a drive for success.
- Other info: Flexible shifts, including nights and weekends, and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 40000 £ per year.
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About The Role
Are you a highly motivated, engaging manager?
About The Role
Are you a highly motivated, engaging manager?
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as an Assistant Manager, in return you\’ll get:
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What…
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.
You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To Be Successful You Will Have
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we\’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Assistant Manager - North London employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - North London
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and mission. Understanding their commitment to customer service and team development will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Highlight your management experience in the leisure or hospitality sectors. Be ready to share specific examples of how you've inspired and developed teams, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Prepare to discuss your approach to enhancing customer experiences. Think of creative ways you've previously improved service standards or customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Hollywood Bowl Group. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
We think you need these skills to ace Assistant Manager - North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Use specific examples that demonstrate your ability to inspire and develop teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire for success. Mention how your values align with Hollywood Bowl Group's commitment to diversity and inclusion.
Highlight Relevant Skills: In your application, emphasise skills such as team coaching, operational management, and customer engagement. Provide concrete examples of how you've successfully implemented these skills in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Hollywood Bowl Group. Mention their growth plans and how you can contribute to their mission of providing fun and healthy competition.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Passion for Customer Service
Hollywood Bowl Group values a strong passion for customer service. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to inspire and develop your team. Highlight your management experience and provide examples of how you've successfully led teams in the past, especially in fast-paced environments.
✨Understand the Business Goals
Familiarise yourself with Hollywood Bowl Group's growth plans and financial targets. Showing that you understand their business objectives will demonstrate your commitment and strategic thinking during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Prepare scenarios from your past experiences where you effectively managed conflicts or improved team performance.
