Operations Delivery Manager
Operations Delivery Manager

Operations Delivery Manager

London Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage operations and ensure high standards for new product offerings at BVNK.
  • Company: BVNK is revolutionising payment infrastructure by integrating banks and blockchains on a single platform.
  • Benefits: Enjoy flexible working hours, remote options, and meaningful ownership through our employee option scheme.
  • Why this job: Join a diverse team at a top startup, recognised for its culture and innovation in finance.
  • Qualifications: 2+ years in regulated payments, strong financial acumen, and exceptional leadership skills required.
  • Other info: We encourage applicants who meet most requirements to apply, as you might be a great fit!

The predicted salary is between 28800 - 48000 Β£ per year.

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About us:
BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly.

About us:
BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly.
We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we\’re looking for smart, ambitious people to help us build the next generation of payments.
We\’re incredibly honored to have made Newsweek\’s list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.
Location: We offer a Hybrid/Remote working policy which allows us to hire across EMEA.
About The Role:
The role will be reporting to our VP of Operations, Sarah Down. You will provide operational SME knowledge to ensure our systems are continuously working to a high standard and that new product offerings and enhancements are fully tested before being made available to our clients.
Key Responsibilities:

  • Serve as and maintain expert-level SME knowledge on treasury management and digital assets, ensuring compliance with regulatory requirements and implementing best practices to secure digital and fiat assets while optimising treasury and financial processes.
  • Support:
  • Project requirement specifications
  • Production environment testing for happy and unhappy path scenarios
  • Create and own:
    • Operational requirements and impact assessments
    • Test plans, execution of production testing, and clear documentation of results
    • Go live checklists and sign off
    • Pilot and roll-out plan timelines
    • Continuous improvement backlogs – tracking system/process improvements and prioritising accordingly with Product
  • Work closely with:
    • Product and Tech Teams to schedule testing to ensure efficient feedback loops on any issues discovered – support operationally on potential solutions
    • Operations to ensure projects go live seamlessly – creating handover documentation/guides and running demos
  • Identify and raise any blockers, risks, or issues on new projects – assisting with troubleshooting and resolution alongside Product and Tech to VP Operations
  • Continuously grow knowledge around how operations works and how new projects are managed, built, and delivered cross-functionally. Run operational retrospectives after go live to improve efficiencies and share learnings
  • Be aware of potential compromises between speed and quality
  • Manage communications between relevant teams to ensure the correct people have the information they need to remain collaborative and thus maintain healthy team dynamics
  • What we need from you:

    • 2+ years of experience working in a regulated payment business is essential
    • Strong financial acumen, commercial awareness, analytical skills, and the ability to display both a methodical and analytical approach to resolving problems
    • Change management skills – experience with/heavily involved with high-level process change
    • Exceptional leadership, combined with highly tuned interpersonal, influencing, and communication skills
    • Excellent stakeholder leadership skills both internally and externally; senior-level influencing, relationship management, and consulting
    • Ability to multitask multiple initiatives and own workload on both short and long-term initiatives

    We Offer:

    • A fair and competitive salary at every stage of your career.
    • Meaningful ownership in the business through our employee option scheme.
    • Flexible working hours, with remote working at its heart.
    • A flexible approach to holidays.
    • Opportunities to travel to our offices around the world.
    • A culture built on passionate growth-minded people.

    At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we\’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

    Seniority level

    • Seniority level

      Mid-Senior level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Project Management and Information Technology

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    Operations Delivery Manager employer: BVNK

    BVNK is an exceptional employer, offering a dynamic work culture that prioritises flexibility and inclusivity, allowing employees to thrive in a hybrid/remote environment across EMEA. With a strong focus on employee growth, BVNK provides meaningful ownership through an employee option scheme and opportunities for global travel, all while being recognised as one of the Top 100 Global Most Loved Workplaces. Join a passionate team at the forefront of transforming the financial system with innovative payment solutions.
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    Contact Detail:

    BVNK Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Operations Delivery Manager

    ✨Tip Number 1

    Familiarise yourself with the latest trends in digital assets and treasury management. Understanding how these elements interact within a regulated payment environment will give you an edge during discussions with the hiring team.

    ✨Tip Number 2

    Network with professionals in the fintech space, especially those involved in payment systems. Engaging with industry experts can provide insights into the challenges and innovations in the field, which you can reference in your conversations.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've managed change in previous roles. Highlighting your experience with process improvements and stakeholder management will demonstrate your capability to thrive in a dynamic environment like BVNK.

    ✨Tip Number 4

    Showcase your analytical skills by being ready to solve hypothetical problems related to operational processes. This will not only illustrate your problem-solving abilities but also your understanding of the operational challenges faced by a company like BVNK.

    We think you need these skills to ace Operations Delivery Manager

    Expert-level knowledge in treasury management and digital assets
    Strong financial acumen
    Commercial awareness
    Analytical skills
    Methodical problem-solving approach
    Change management skills
    Exceptional leadership abilities
    Interpersonal and influencing skills
    Excellent communication skills
    Stakeholder management
    Ability to multitask across initiatives
    Experience in regulated payment businesses
    Operational requirements documentation
    Testing and quality assurance
    Continuous improvement mindset
    Collaboration with cross-functional teams

    Some tips for your application 🫑

    Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Delivery Manager position. Tailor your application to highlight relevant experience in treasury management and digital assets.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in a regulated payment business. Provide specific examples of how you've successfully managed projects, implemented process changes, or improved operational efficiencies.

    Showcase Your Skills: Demonstrate your strong financial acumen, analytical skills, and change management experience. Use quantifiable achievements to illustrate your capabilities, such as successful project completions or improvements in team dynamics.

    Craft a Compelling Cover Letter: Write a personalised cover letter that connects your background to BVNK's mission and values. Mention your enthusiasm for working in a diverse and inclusive environment and how you can contribute to their innovative payment solutions.

    How to prepare for a job interview at BVNK

    ✨Understand the Company and Its Products

    Before your interview, make sure you have a solid understanding of BVNK's payment infrastructure and how it integrates banks and blockchains. Familiarise yourself with their services, especially around stablecoin payments, as this will show your genuine interest in the role.

    ✨Demonstrate Your Financial Acumen

    Given the importance of financial processes in this role, be prepared to discuss your experience in regulated payment businesses. Highlight specific examples where you've successfully managed treasury operations or implemented compliance measures.

    ✨Showcase Your Change Management Skills

    The role requires strong change management abilities. Be ready to share instances where you've led process changes or improvements, detailing the challenges faced and how you overcame them. This will illustrate your capability to adapt and lead in a dynamic environment.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills, particularly in high-pressure situations. Prepare to discuss how you would handle both 'happy' and 'unhappy' path scenarios in production testing, showcasing your analytical approach and attention to detail.

    Operations Delivery Manager
    BVNK
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    • Operations Delivery Manager

      London
      Full-Time
      28800 - 48000 Β£ / year (est.)

      Application deadline: 2027-07-15

    • B

      BVNK

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