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Dermalogica UK

Ecommerce Product and CRO Manager

Leatherhead Full-Time 40000 - 60000 £ / year (est.) No home office possible

At a Glance

Tasks: Lead ecommerce growth and enhance customer experiences on our websites.
Company: Join Dermalogica, the world's top skincare brand, dedicated to skin confidence.
Benefits: Enjoy private healthcare, birthday off, product discounts, and personal development opportunities.
Why this job: Be part of a mission-driven team that values innovation and respect in skincare.
Qualifications: Experience with Shopify+, strong analytical skills, and a proactive attitude required.
Other info: We promote diversity and welcome applicants from all backgrounds.

The predicted salary is between 40000 - 60000 £ per year.

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£50,000
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.

Leatherhead, Surrey
£50,000
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.
Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
We’re seeking a talented and technical DTC Ecommerce growth specialist. The right candidate will lead the technical website innovation and CRO roadmaps. This is truly unique opportunity to influence and create world class customer experiences on our official websites in the UK and Ireland.
The responsibilities of the Ecommerce Product and CRO Manager…. Could this be you?

Own the ecommerce product roadmap across CRO and development, managing testing via Intellimize and delivery through our contracted external developers.
Drive UX and CX improvements to increase conversion rates, site health metrics, and efficiency across the Shopify+ site.
Manage and optimise the ecommerce tech stack, championing tools and processes that scale with fast DTC growth.
Use ecommerce, traffic, and customer data to identify growth opportunities and turn insights into actionable development, CRO strategies and digital innovation.
Deliver and report on continuous A/B and multivariate testing to drive incremental gains across the funnel.
Ensure the websites meet technical SEO best practices and deliver a seamless customer experience across all devices.
Support ecommerce trade team and CRM by enabling tools, features, and efficiencies that drive performance.
Champion the integration and smart use of AI and LLM technologies to streamline workflows, enhance user experience and reduce reliance on 3rd parties.
Collaborate cross-functionally with CRM, social, and marketing teams to support wider ecommerce and traffic growth strategies.
Own and report on KPIs including conversion rate, site speed, bounce rate, AOV, and site-driven business efficiency metrics.

Do you have the below skills?

Experience of Shopify+ required
Outstanding analytical and problem-solving skills
Coding knowledge/skills a plus.
Excellent reporting and analytical skills
Proactive, go-getter personality. Capable of thinking differently and developing new ways of working, able to roll your sleeves up and get stuck in
Strong, likable, and inspirational team player
Proven track record of driving ecommerce growth
Excellent communication skills from the verbal to written and everything in between
In-depth knowledge of SEO factors and updates
Domain expertise in UI/UX best practices leaning
High standards of excellence and attention to detail
Experience working in a fast-paced, entrepreneurial environment

What is in it for you?

Private Health Care with Vitality and Medicash
Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection.
A 5% pension contribution from the company as well as access to a pension’s advisor.
Your Birthday off work!
5 paid sick days per year
£70 monthly product allocation
Access to new product innovation before they hit the shelves so that you can experience the products first-hand
30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville
Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.
Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments

At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Product Management and Marketing
Industries

Personal Care Product Manufacturing

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