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- Tasks: Join us as a Production Support Engineer, solving problems and supporting production success daily.
- Company: Sunswap is a clean-tech innovator focused on sustainable transport refrigeration solutions.
- Benefits: Enjoy 30 days of annual leave, free lunches, and a cycle to work scheme!
- Why this job: Be part of a mission-driven team making a real impact in the fight against climate change.
- Qualifications: Ideal for those with engineering qualifications or currently seeking placements; problem-solving skills are key.
- Other info: This role is based on-site in Leatherhead, offering a dynamic and flexible work environment.
The predicted salary is between 24000 - 32000 £ per year.
Sunswap Leatherhead, England, United Kingdom
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Sunswap Leatherhead, England, United Kingdom
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Primary location: Leatherhead, KT22 7BA, UK
Please note this role is based 5 days on site
Salary: up to £32,000 (dependent on experience)
Contract: 12 month FTC
About Sunswap:
Sunswap is a clean-tech innovator, pioneering the world’s first fully electric, battery and solar-powered transport refrigeration unit (TRU) — a true zero-emission alternative to diesel-powered systems. Our mission is to decarbonise the global cold chain, delivering sustainable solutions for the transport and logistics industry.
Since our founding in 2020, we have grown rapidly and secured key partnerships with industry leaders like Tesco and DFDS to bring our cutting-edge refrigeration technology to market. In 2024, we secured a £17.3 million investment to accelerate our mission and scale our impact.
Our achievements have earned significant recognition, including the 2024 Technological Breakthrough Award from the Cold Chain Federation and a place in The Sunday Times 2024 & 2025 Best Places to Work list, celebrating our outstanding workplace culture. At Sunswap, we are united by a shared vision of innovation, sustainability, and inclusivity, where every team member is empowered to make a meaningful impact.
- 30 days of annual leave (includes a Wellbeing Day)
- Sabbatical (after 3 years of working with Sunswap)
- 5 free counselling sessions per year
- Family leave ranging from 4 weeks to 4 months
- Free Monthly Lunches & Quarterly Socials!
- Cycle to Work Scheme
- Free Sunswap merch
Job overview
As a Production Support Engineer, reporting to the Senior Production Support Engineer, you are a proactive and enthusiastic problem-solver, passionate about hands-on execution that directly impacts production success. You will apply your expertise in advanced assembly, intricate rework, and complex diagnostics, working flexibly to support key functions such as Engineering, Procurement, Inventory, Systems, Quality, and Manufacturing Engineering. Your direct contributions will drive efficient issue resolution, uphold high-quality output, and foster continuous improvement, all while maintaining exacting automotive standards and effectively utilising specialised internal software and tools.
Key responsibilities
- Impact Assessments for Production Containment to be kept to zero by the end of the day:
- (Interim Containment Action ) ICA Control / Management
- ICA Triage
- New ICA Training to Build Technicians alongside respective Team Leaders in their build areas
- Ensure ‘ICA Pending’ Inventory lines are kept to zero to avoid line stoppages, directing the PST Leader to request resource where required flexibly to reduce these.
- Complete tasks that require advanced soldering skills compliant with automotive industry standards for rework and offline ICA activities.
- Accurately interpret and execute assembly and rework tasks based on complex engineering drawings where required.
- Trained and proficient in the use of specialised R&D tooling for prototype assembly and rework
- Act as a completely flexible Team Member, able to move between all functional areas representing the Production Teams best interests to move as quickly and efficiently as possible.
- Support complex rework activities, recording activities, working with Engineers & Quality to define requirements for safety, and practical activities.
- Contribute to the reduction of ICA (Internal Containment Activities) reducing the overall volume of these, and complexity pushing back containment further up our value stream.
- In house manufacture planning, working alongside our Supply Chain team to provide intricate plans, and requirements in conjunction with Engineering to deliver new parts.
Qualifications & experience
- Excellent computer literacy, particularly with Excel, or similar i.e. Airtable. Able to interpret, and analyse data effectively. A data driven problem solver.
- Highly motivated problem solver, driven by passion to own a complex issue through from discovery to resolution.
- Engineering Qualification preferred, i.e. Foundation Degree, Apprenticeship, Degree Level, Other City & Guilds Qualifications. Alternatively, currently looking for a placement as part of your existing course.
- Excellent communicator, with a positive mindset who is solutions orientated.
- Experience within a UK Low Volume Manufacturing environment, particularly working within Production Support functions.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Contract
Job function
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Job function
Production and Manufacturing
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Industries
Industrial Machinery Manufacturing
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Production Support Engineer employer: Sunswap
Contact Detail:
Sunswap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Engineer
✨Tip Number 1
Familiarise yourself with Sunswap's mission and values. Understanding their focus on sustainability and innovation will help you align your answers during any interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your technical skills related to advanced assembly and rework processes. Being able to discuss specific techniques or tools you've used in previous roles can demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Network with current or former employees of Sunswap on platforms like LinkedIn. Engaging with them can provide insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience in low-volume manufacturing environments. Highlighting relevant examples where you've successfully contributed to production support functions will make you a more attractive candidate for the role.
We think you need these skills to ace Production Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Production Support Engineer position at Sunswap. Tailor your application to highlight relevant skills and experiences that align with their needs.
Craft a Tailored CV: Your CV should reflect your experience in production support and any engineering qualifications you possess. Emphasise your problem-solving abilities and hands-on experience, particularly in low volume manufacturing environments.
Write a Compelling Cover Letter: In your cover letter, express your passion for clean technology and sustainability, as these are core values of Sunswap. Mention specific projects or experiences that demonstrate your ability to contribute to their mission of decarbonising the global cold chain.
Highlight Relevant Skills: Make sure to showcase your computer literacy, especially with tools like Excel or Airtable. Discuss your data-driven approach to problem-solving and any experience you have with advanced assembly or rework tasks, as these are crucial for the role.
How to prepare for a job interview at Sunswap
✨Understand the Company’s Mission
Before your interview, make sure you know Sunswap's mission to decarbonise the global cold chain. Familiarise yourself with their innovative technology and recent achievements, as this will show your genuine interest in the company and its goals.
✨Showcase Your Problem-Solving Skills
As a Production Support Engineer, you'll need to demonstrate your ability to tackle complex issues. Prepare examples from your past experiences where you've successfully resolved problems, particularly in a manufacturing or production environment.
✨Familiarise Yourself with Technical Skills
Brush up on your advanced assembly and rework skills, especially if you have experience with automotive standards. Be ready to discuss any relevant tools or software you’ve used, as well as your proficiency in data analysis using Excel or similar applications.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask during your interview. This could include inquiries about team dynamics, the specific challenges faced in production support, or how Sunswap measures success in their projects. It shows you're engaged and eager to contribute.
