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- Tasks: Develop new business relationships and support existing clients with excellent service.
- Company: TransPerfect is a leading provider of translation and localization services.
- Benefits: Enjoy a full-time role with opportunities for travel and professional growth.
- Why this job: Join a dynamic team focused on client satisfaction and innovative solutions in a global environment.
- Qualifications: Bachelor's degree and 3-5 years in sales or account management required.
- Other info: Work from our London office five days a week and engage in exciting projects.
The predicted salary is between 43200 - 72000 £ per year.
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The position of Account Executive is responsible for developing new business relationships and serving as the first level of support to existing clients. The Account Executive serves as a point of contact for the client and is expected to consistently provide excellent customer service and consultation services. They will represent client needs and goals internally within TransPerfect to ensure successful project completion and client satisfaction. In addition, they will develop relationships with prospective and existing clients to encourage new and repeat business opportunities.
This role will focus on building existing and growing new business relationships for our TransPerfect Live Event Services –
The successful candidate will have solid account management skills, excellent problem-solving skills, the potential to design and implement technical solutions, and the ability to build strong relationships with client and internal teams in multiple geographies.
Description:
- Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories, and personal investigation
- Lead specific tracks of work for large complex localization projects
- Assist in creating and monitoring adherence to project plans/budgets
- Be responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients
- Communicate the client\’s goals, and project requirements, and represent the client\’s interests to the team to ensure client expectations are met and managed
- Work closely with the project management team to maintain continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project.
- Coordinate with colleagues in other departments to ensure efficient workflow
- Ensure clients are regularly informed of project status and maintain clear communication with clients to ensure client needs are met and any issues are resolved
- Strengthen and expand relationships with existing accounts
- Assist in new business development (proposal development, meetings, and presentations)
- Develop a strong understanding of company capabilities and services, and effectively communicate offerings to the client.
- Compose or generate a variety of materials (e.g. reports, memos, letters, manuals, etc.) to document activities, training, provide written reference, and/or convey information regarding the status of projects, etc.
- Travel (including multiple annual conferences, and client meetings) – domestic and/or international
Required Skills:
- Excellent written and verbal English communication skills
- Minimum Bachelor\’s degree or equivalent
- Minimum 3-5 years of experience in sales and account management
- Prior experience in managing complex projects
- Excellent planning, organizational, and communication skills
- Strong interpersonal and negotiation skills
- Knowledge of project management tools
- A localization background is preferred but not a requirement
- Ability to work from our London office 5 days per week
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Business Development, and Consulting
-
Industries
Translation and Localization
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Account Executive - Conference Services employer: TransPerfect
Contact Detail:
TransPerfect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Conference Services
✨Tip Number 1
Network actively within the industry by attending relevant conferences and events. This will not only help you meet potential clients but also give you insights into the latest trends in conference services.
✨Tip Number 2
Familiarise yourself with TransPerfect's services and recent projects. Being knowledgeable about our offerings will allow you to engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Practice your communication skills, especially in a sales context. Role-playing scenarios where you handle client inquiries or objections can prepare you for real-life situations you'll face as an Account Executive.
✨Tip Number 4
Research the key players in the localization industry and understand their needs. This knowledge will help you tailor your approach when discussing how you can support their goals as part of the TransPerfect team.
We think you need these skills to ace Account Executive - Conference Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise your problem-solving skills and any previous roles where you developed client relationships, as these are crucial for the Account Executive position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed complex projects or built strong client relationships in the past.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure that your application is free from errors and clearly conveys your ideas. Use professional language and structure your documents well.
Highlight Relevant Experience: If you have experience in localization or project management tools, be sure to mention it. Even if it's not a requirement, showing familiarity with these areas can set you apart from other candidates.
How to prepare for a job interview at TransPerfect
✨Know Your Clients
Before the interview, research TransPerfect and its client base. Understand their services and how they cater to different industries. This will help you demonstrate your knowledge of the company and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved client issues or managed complex projects. Highlight your ability to think on your feet and provide solutions that align with client goals.
✨Demonstrate Strong Communication Skills
As an Account Executive, communication is key. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would maintain clear communication with clients and internal teams to ensure project success.
✨Prepare for Relationship Building
Think about how you can foster relationships with both existing and prospective clients. Be prepared to discuss strategies you've used in the past to build rapport and trust, as this is crucial for encouraging repeat business.
