Senior Digital Design Manager

Our Role

We are looking for an exceptional Senior Design Manager for our Online channels to lead The White Company\’s Digital Design team. Based in our London office and reporting to the Head of Creative, the Digital Design team sits within the wider Creative team.

The Senior Digital Design Manager is a senior hire that will enhance and develop our digital offering by leading and shaping The White Company’s digital tone of voice across all digital channels. We are looking for a talented individual with a strong fashion-led aesthetic, retail expertise and user-centric approach to bring The White Company’s unique proposition and brand personality to life.

What you\’ll be doing

As Senior Digital Design Manager, you’ll lead the creative execution of all digital design touchpoints—from on-site experience and digital campaigns to social, email, and mobile. You’ll sit within our dynamic Creative team, working closely with Brand, Marketing, Content, and UX, ensuring every digital output aligns with our visual identity, elevates the customer experience, and drives engagement.

Based in our White City offices and working within our Creative team, you’ll combine strategic thinking with exceptional design execution and mentor a talented team of designers, fostering a culture of creativity, innovation, and collaboration.

Responsibilities:

• Lead the development and execution of high-impact digital design across e-commerce, campaigns, social, paid media, email, and app, in alignment with the Head of Creative’s vision and digital best practice.
• Translate brand strategy into elevated visual design concepts that resonate with our audience and enhance the online experience.
• Manage and mentor a team of talented digital designers—supporting their growth, providing creative direction, and ensuring high-quality outputs.
• Communicate effectively with senior stakeholders and collaborate with cross-functional teams (Brand, Marketing, UX, and Product) to ensure consistency, cohesion, best in class thinking and clarity across all channels.
• Stay ahead of digital trends, tools, and user behaviors to bring fresh, innovative ideas to the table.
• Develop and oversee design workflows and processes to optimise efficiency and uphold deadlines.
• Maintain and evolve digital brand guidelines in line with strategic direction and seasonal updates.

What skills and experience you’ll need

• Highly experienced in digital design, with previous experience in a leadership or senior management role.
• A strong portfolio showcasing elegant, engaging digital design across web, mobile, and campaign, including both ecommerce and digital editorial executions.
• Experience working in a leading fashion, beauty, lifestyle, or premium e-commerce brand (agency or in-house), across e-commerce, campaigns, social, paid media, email, and app.
• Deep understanding of digital-first branding, UX/UI principles, and responsive design across end-to-end user journeys.
• Proficiency in Figma, Adobe Creative Suite, Amplience, Hybris and other relevant design and prototyping tools.
• Strong leadership, communication, and project management skills.
• Eye for elevated, fashion-forward aesthetics with commercial awareness.
• Passion for storytelling, brand, and user-centric design to elevate our functionality and digital creative standards.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount -Up to 50% discount and access to regular Sample Sales
• Holiday – 25 days rising to 28 with length of service
• Holiday Buy – opportunity to buy up to 5 days holiday
• Pension Scheme – enrolled in our Group Personal Pension schemes upon joining the business.
• Bonus – In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)
• Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle
• Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing
• Continued Development – We offer structured support from our own in-house Learning and Development Hub
• Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)
• Continued Development – Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only)
• Continued Development – We offer structured support from our own in-house Learning and Development Hub
• Private Healthcare with additional Babylon Digital Healthcare (based on contract duration)
• Life Assurance

Additional Benefits

• Fruit basket daily
• Tea and coffee provided
• Working from Home – option to work from home on Mondays and Fridays
• Social – Christmas party/social events throughout the year
• Seasonal Sample Sales
• Volunteer Day – with a charity of your choice
• Great Location – Close to transport links – over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms

Our Equality Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We\’d love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.

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