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For Companies At a Glance
- Tasks: Manage and grow relationships with strategic customers in EMEA North.
- Company: Atlassian empowers teams globally with innovative software solutions.
- Benefits: Enjoy flexible work options, health resources, and paid volunteer days.
- Why this job: Join a diverse culture focused on collaboration and team success.
- Qualifications: 7+ years in account management or sales with strong relationship skills.
- Other info: Virtual interviews and onboarding for a distributed-first work environment.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
- Manage and grow relationships with Atlassian\’s largest, most strategic customers in the EMEA North region.
- Drive retention, expansion, and revenue growth across our product suite.
- Collaborate with global sales teams on account planning, opportunity management, and strategic initiatives.
- Accelerate revenue growth and manage high-value renewals/expansions
- Own end-to-end sales cycles and identify, lead and close cross-sell/up-sell opportunities
- Build senior/executive relationships (virtual and in-person)
- Analyze accounts for growth and risk, and proactively address issues
- Partner with sales and cross-functional teams to drive account success
- Maintain deep product knowledge and communicate updates to customers
- Forecast and report on your book of business
Qualifications
- 7+ years in account management, sales, customer success, or related fields
- Strong relationship-building skills across diverse cultures
- Consistent record of exceeding performance targets
- Experience with high-value, enterprise customer engagements
- Skilled in managing complex, end-to-end sales cycles
- Proven success selling Enterprise SaaS globally
- Experience with Channel Partners & GSIs for account growth
- Deep understanding of the SaaS customer journey and risk management
- Proficient with Slack, Salesforce, Clari, and Tableau
- Strong data analysis skills for identifying opportunities and forecasting growth
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits
About Atlassian
At Atlassian, we\’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone\’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
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Account Manager, Strategic (EMEA North) employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Strategic (EMEA North)
✨Tip Number 1
Familiarise yourself with Atlassian's product suite and their unique selling points. Understanding how these products can benefit enterprise customers will help you articulate value during interviews.
✨Tip Number 2
Network with current or former Atlassian employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Account Manager role.
✨Tip Number 3
Prepare to discuss your experience with high-value, enterprise customer engagements. Be ready to share specific examples of how you've successfully managed complex sales cycles and built strong relationships.
✨Tip Number 4
Showcase your data analysis skills by preparing to discuss how you've used data to identify growth opportunities in past roles. This will demonstrate your ability to forecast and manage accounts effectively.
We think you need these skills to ace Account Manager, Strategic (EMEA North)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, and customer success. Emphasise your achievements in exceeding performance targets and managing complex sales cycles, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your relationship-building skills and experience with enterprise customers. Mention specific examples of how you've driven revenue growth and managed high-value renewals or expansions.
Showcase Your Product Knowledge: In your application, demonstrate your understanding of SaaS products and the customer journey. Highlight any experience you have with tools like Slack, Salesforce, Clari, and Tableau, as this will show your readiness for the role.
Prepare for Virtual Interviews: Since interviews are conducted virtually, ensure you have a quiet, professional setting for your interview. Practice discussing your past experiences and how they relate to the responsibilities outlined in the job description.
How to prepare for a job interview at Atlassian
✨Showcase Your Relationship-Building Skills
As an Account Manager, you'll need to demonstrate your ability to build strong relationships. Prepare examples of how you've successfully managed client relationships in the past, especially with diverse cultures, and be ready to discuss your approach to maintaining these connections.
✨Understand the SaaS Customer Journey
Familiarise yourself with the SaaS customer journey and be prepared to discuss how you can identify risks and opportunities within this framework. Highlight any previous experience you have in managing complex sales cycles and how you’ve driven growth in similar roles.
✨Be Data-Driven
Since strong data analysis skills are crucial for this role, come equipped with insights from your past experiences. Discuss how you've used data to forecast growth and identify opportunities, and be ready to explain your proficiency with tools like Salesforce and Tableau.
✨Prepare for Virtual Engagements
Given that Atlassian conducts interviews and onboarding virtually, practice your virtual communication skills. Ensure you’re comfortable using video conferencing tools and think about how you can build rapport with interviewers in a virtual setting.
