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For Companies At a Glance
- Tasks: Lead design thinking from ideas to MVPs, shaping the future of energy.
- Company: Join E.ON Next, a forward-thinking company revolutionising the energy sector.
- Benefits: Enjoy 26 days holiday, a generous pension scheme, and flexible working options.
- Why this job: Be part of a dynamic team, driving innovation and making a real impact.
- Qualifications: 5+ years in user research, design, strategy, and storytelling required.
- Other info: Location: London; role may close early due to high applications.
The predicted salary is between 43200 - 72000 £ per year.
Join us to apply for the Experience Design Lead role at E.ON Next .
We’re looking for an Experience Design Lead to join our venture-building team. If you’re excited by the challenge of shaping ideas into tangible, testable propositions, and using design as a strategic tool to build the future of energy, you’re in the right place.
You’ll lead design thinking end-to-end – from an idea to low-fidelity experiments, to functioning MVPs that help us validate big assumptions fast.
This is a hybrid role – ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders.
Here’s a taste of what you’ll be doing
- Help teams move from ambiguity to clarity by discovering insights and framing them into compelling narratives and concepts.
- Prototype like a founder – Build things that make ideas real, fast, using creative tools, AI, and other resources to move quickly and learn fast.
- Think in journeys, not just screens – Use a service design lens to craft seamless, end-to-end experiences that connect digital, physical, and human touchpoints.
- Shape the future, not just features – Help define the vision and strategy of early-stage ventures, co-creating new propositions with cross-functional teams.
- Wear many hats – From running user research to mapping customer journeys and shaping team pitches.
- Champion the user – Ensure ideas are grounded in real user needs but also push boundaries into bold, surprising directions.
Are we the perfect match?
You have 5+ years of experience in roles that blend user research, design, strategy, and storytelling. You may have worked in an agency, start-up, or fast-paced in-house environment where presenting work, pitching concepts, and engaging stakeholders is common.
We’d love to see a mix of the following
- A background in experience, service, or product design, or similar fields that enable prototyping of new ventures.
- Experience applying research to drive early proposition, product, or service design decisions.
- A portfolio of projects involving early-stage products or services tested in real-world settings.
- Strong visual and verbal storytelling skills to bring insights and ideas to life.
- Entrepreneurial mindset – flexible, collaborative, and solution-focused.
It would be great if you had:
- Experience in behavioral design.
- Sector experience in energy, healthcare, finance, or other regulated industries.
- Experience working within an innovation lab, venture studio, or start-up environment.
- Curiosity about energy, climate, and systemic change.
Here’s what else you need to know
- The role may close earlier due to high applications.
- Location: London – E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB, with travel to other sites as required.
- Benefits include 26 days holiday plus bank holidays, a generous pension scheme, flexible benefits, and more.
We are committed to diversity and inclusion and offer flexible working options.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Design
Industries
- Utilities
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Experience Design Lead employer: E.ON Next
Contact Detail:
E.ON Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Design Lead
✨Tip Number 1
Familiarise yourself with the latest trends in experience design and service design. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to shaping ideas into tangible propositions.
✨Tip Number 2
Prepare to showcase your storytelling skills. Think of ways to present your past projects that highlight your ability to engage stakeholders and pitch concepts effectively, as this is a key aspect of the Experience Design Lead role.
✨Tip Number 3
Network with professionals in the energy sector or those who have experience in innovation labs and start-ups. Engaging with these communities can provide insights and connections that may give you an edge in the application process.
✨Tip Number 4
Demonstrate your entrepreneurial mindset by thinking of innovative solutions to common challenges in experience design. Be ready to discuss how you can apply this mindset to help define the vision and strategy for early-stage ventures at E.ON Next.
We think you need these skills to ace Experience Design Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user research, design, and storytelling. Emphasise any roles where you've led design thinking or worked on early-stage products.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for design and how it can shape the future of energy. Mention specific projects that demonstrate your ability to prototype and engage stakeholders.
Showcase Your Portfolio: Include a portfolio that features projects involving early-stage products or services. Highlight your role in these projects and how you applied user research to drive design decisions.
Prepare for Interviews: Be ready to discuss your design process and how you approach user research. Think about examples where you've moved from ambiguity to clarity and how you've championed user needs in your work.
How to prepare for a job interview at E.ON Next
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work. Focus on projects that demonstrate your experience in user research, design strategy, and storytelling, especially those related to early-stage products or services.
✨Prepare for Design Thinking Questions
Expect questions that assess your understanding of design thinking principles. Be ready to discuss how you've moved from ambiguity to clarity in past projects and how you’ve used insights to shape compelling narratives.
✨Demonstrate Your Prototyping Skills
Be prepared to talk about your prototyping process. Share examples of how you've quickly built low-fidelity experiments or MVPs, and explain the tools and methods you used to validate assumptions.
✨Emphasise Your Collaborative Spirit
Highlight your ability to work with cross-functional teams. Discuss experiences where you've collaborated with others to co-create new propositions, and how you championed user needs while pushing for innovative solutions.
