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- Tasks: Engage customers, manage projects, and provide SEO training using Botify's platform.
- Company: Botify is a leading AI search technology company trusted by top brands like Macy’s and The New York Times.
- Benefits: Enjoy unlimited leave, flexible work, private health insurance, and a travel stipend for global offices.
- Why this job: Join a dynamic team focused on customer success and innovative SEO solutions in an AI-driven world.
- Qualifications: 3-5 years of SEO experience, strong analytical skills, and a passion for tech and problem-solving.
- Other info: We encourage diverse applicants; if you meet most criteria, we want to hear from you!
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the SEO Success Manager (Opening soon) role at Botify
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.
Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms.
Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world.
Role Overview
We are looking for a strategic, results-driven Associate SEO Success Manager (SSM) to engage and enable Botify’s customers to deploy and fully utilize the Botify Platform to achieve their business outcomes. As an SSM, you will contribute to the ultimate success of the Botify customers’ onboarding experience, taking responsibility for the post-sales lifecycle of your portfolio from onboarding to project execution. Through your partnership, customers will derive maximum value from their investments using Botify’s insights and recommendations, leading to project success, retention, and expansion. This role requires a deep understanding of technical SEO for enterprise e-commerce websites, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences.
Your Responsibilities
- Customer Onboarding: Work closely with customers to understand their specific SEO strategy and build a success plan that meets their needs and objectives leveraging the Botify platform.
- Training: Identify customer’s core use cases and deliver customised training across various levels and functions in our customers’ organisations.
- Platform Configuration: Configure crawl and render settings, create custom reports, and co-develop business logic to meet customer specifications.
- Project Management: Manage multiple customer projects simultaneously, ensuring timely and successful implementations. Define project scopes, timelines, and deliverables. Monitor progress and address any issues that may arise.
- Platform Support: Act as the primary point of contact for customers\’ technical inquiries and issues. Troubleshoot and resolve technical problems, working closely with our technical support team when necessary.
- Best Practices: Provide strategic guidance to customers on how to maximise the value of Botify products with consideration to technical SEO best practices.
- Documentation: Maintain comprehensive documentation of customer configurations, customisations, and project details. Create user guides and training materials as needed.
- Continuous Learning: Stay up-to-date with the latest trends in SEO and search engine technology. Share knowledge with the team to enhance our collective expertise.
- Voice of Customer: Provide feedback to our product team including feature requests and suggested product enhancements.
Your Qualification
- 3–5 years of experience as an in-house SEO for a large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO.
- A strong understanding of search engines\’ crawling behaviour and impact on traffic and revenue.
- Advanced knowledge and experience in the common tools of SEO, Google and Bing Search Console, Web Analytics, Botify Analytics a plus.
- Intermediate understanding of HTML, CSS, and JavaScript.
- Some background in project management, preferably as an SEO Program Manager or SEO Project Manager.
- Exceptional analytical, statistical, and problem-solving skills.
- Strong interpersonal skills; you can work with both technical and business stakeholders.
- Being comfortable with technical concepts and adept at learning new technology applications.
What We Offer
- Competitive salary, quarterly bonus structure, and ISO share options
- Unlimited paid annual leave and flexible working policies
- Workplace pension scheme with Penfold
- Employee referral program
- Private health insurance with Vitality (including medical, dental, mental health, and more)
- Wide range of benefits (ClassPass, Cyclescheme, train ticket loan & more)
- Regular Lunch & Learns, team socials and off-site events
- Travel stipend to work from our offices in Paris, London, New York, Singapore and Sydney
- Opportunities for personal and professional development (career coaching with Bravely, social responsibility initiatives)
Botify is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Industry research shows that women and those in traditionally underrepresented groups generally don\’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don\’t check 100% of the boxes – that\’s okay – we encourage you to apply anyway and highlight what you can bring to the table!
We\’re eager to add talent to our growing team, across departments and around the globe. Scout our open roles for your next opportunity.
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SEO Success Manager [Opening soon] employer: Botify
Contact Detail:
Botify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEO Success Manager [Opening soon]
✨Tip Number 1
Familiarise yourself with Botify's platform and its features. Understanding how to leverage their tools for SEO success will not only help you in the role but also impress during your interactions with the team.
✨Tip Number 2
Brush up on your technical SEO skills, especially for enterprise e-commerce websites. Being able to discuss specific strategies and challenges in this area will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Network with current or former employees of Botify on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations.
✨Tip Number 4
Stay updated on the latest trends in SEO and AI search technology. Showing that you're knowledgeable about current developments will highlight your passion for the field and your commitment to continuous learning.
We think you need these skills to ace SEO Success Manager [Opening soon]
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the SEO Success Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your 3–5 years of SEO experience, focusing on both strategic and technical aspects. Use quantifiable achievements to demonstrate your impact in previous roles, such as improvements in traffic or revenue.
Write a Tailored Cover Letter: In your cover letter, express your passion for SEO and customer success. Mention specific tools and methodologies you are familiar with, and how they relate to Botify’s platform. Show enthusiasm for the role and the company’s mission.
Highlight Continuous Learning: Mention any recent courses, certifications, or workshops you've attended related to SEO and search engine technology. This shows your commitment to staying updated in the field, which is crucial for the role at Botify.
How to prepare for a job interview at Botify
✨Understand Botify's Platform
Before the interview, take some time to familiarise yourself with Botify's platform and its features. Knowing how the technology works and its benefits will help you articulate how you can leverage it for customer success.
✨Showcase Your SEO Knowledge
Be prepared to discuss your experience with technical SEO, especially in relation to enterprise e-commerce websites. Highlight specific projects where you've successfully implemented SEO strategies and the results achieved.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving technical issues, think of examples from your past experiences where you faced challenges and how you overcame them. This will showcase your analytical and problem-solving abilities.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about Botify’s culture, team dynamics, and future projects. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
