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- Tasks: Lead compliance efforts in Health, Safety, Environment, and Quality for a dynamic team.
- Company: Join ISS, a global leader in workplace and facility management, dedicated to making the world work better.
- Benefits: Enjoy career growth, a supportive culture, and the chance to make a real community impact.
- Why this job: Be part of a collaborative team that values safety, improvement, and inclusivity in the workplace.
- Qualifications: Strong compliance background with experience in facilities management and excellent communication skills required.
- Other info: Local candidates preferred for quick response; diverse and inclusive employer.
The predicted salary is between 43200 - 72000 £ per year.
Compliance ManagerContract: HealthcareLocation: Reading, RG30 4EJHours of work: 37.5Contract Type: Permanent
We are seeking a skilled and detail‐oriented Compliance Manager to ensure full contractual, statutory, and regulatory compliance under the ISS PFI healthcare contract at Prospect Park Hospital.
Job DescriptionThis senior management role is central to maintaining governance and compliance excellence across the site. You will oversee audits, performance monitoring, and reporting processes to ensure ISS meets all legal and contractual obligations while supporting operational teams to deliver safe, efficient, and high‐quality services.
Acting as a key link between ISS, the NHS Trust, and Project Co, you\’ll safeguard service quality, drive continuous improvement, and foster a strong culture of safety, accountability, and compliance.
Key Responsibilities
Ensure compliance with all statutory, legislative, and contractual obligations.
Lead internal audits and ensure findings are reported and resolved promptly.
Oversee the Performance Management System (PMS) and monitor service delivery performance.
Manage Helpdesk reporting and drive corrective or preventative actions where required.
Prepare monthly compliance reports and maintain accurate evidence using Teams and SharePoint.
Ensure adherence to ISS systems, policies, and audit standards.
Promote and maintain a safe, compliant working environment.
Support HR, Training, and People & Culture functions on compliance and governance matters.
Act as the key point of contact for compliance queries and liaise with stakeholders.
Deputise for the Key Account Manager and champion a culture of accountability and improvement.
Professional and Personal Competencies/Qualifications
Strong expertise in contractual, statutory, and legislative compliance, ideally within a PFI healthcare environment.
Proven experience in auditing, performance monitoring, and compliance reporting.
Excellent analytical and problem‐solving skills, with the ability to assess complex data, identify risks, and implement solutions.
Proficient in Microsoft Office, Teams, SharePoint, and performance management tools.
Skilled in communication, influencing, and conflict resolution, with confidence engaging senior stakeholders and client representatives.
Demonstrates leadership, integrity, and organisational ability with a focus on continuous improvement and accountability.
Qualifications
Degree or professional qualification in Business, Finance, Health & Safety, Facilities Management, or Compliance.
Professional auditing or quality management certifications (e.g., ISO, Six Sigma, Internal Auditor) – desirable.
Health & Safety or Food Safety qualifications – advantageous for healthcare environments.
Evidence of Continuous Professional Development (CPD) in compliance, contract management, or NHS standards is beneficial.
The CompanyISS is a world‐leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it\’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
Diversity and InclusionISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government\’s Disability Confident scheme.
ContactIf you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com .
To find out more about what we do click here – https://www.uk.issworld.com/
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Compliance Manager employer: ISS FACILITY SERVICES LIMITED
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Familiarise yourself with the latest HSEQ regulations and standards relevant to the healthcare sector. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Network with professionals in the facilities management and compliance sectors. Attend local industry events or join online forums to connect with others who can provide insights or even referrals for the Compliance Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented compliance measures in previous roles. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Research ISS's values and recent initiatives related to health, safety, and environmental practices. Tailoring your conversation to align with their mission will show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Compliance Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your compliance background and any specific experience in facilities management. Use concrete examples to demonstrate your knowledge of HSEQ standards and your ability to drive improvements.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure your application reflects your ability to engage effectively with stakeholders. Consider including examples of past experiences where you successfully communicated complex information.
Personalise Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your passion for contributing to the community and working within a collaborative team. Mention why you are specifically interested in ISS and this role.
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Understand the Compliance Landscape
Familiarise yourself with the key regulations and standards relevant to the role, such as ISO 45001, 9001, and 14001. Being able to discuss these in detail will demonstrate your expertise and commitment to compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've fostered a culture of safety and continuous improvement in previous roles. Highlighting your leadership experience will show that you can effectively drive HSEQ initiatives within the team.
✨Engage with Stakeholders
Be ready to discuss your communication strategies for engaging with various stakeholders. Effective stakeholder engagement is crucial in compliance management, so share specific instances where you've successfully navigated complex relationships.
✨Demonstrate Local Knowledge
Since the role requires a local professional, emphasise your understanding of the community and any relevant local regulations. This will illustrate your commitment to the area and your ability to respond quickly to compliance issues.
