Store Manager - Swindon (12 months project)
Store Manager - Swindon (12 months project)

Store Manager - Swindon (12 months project)

Swindon Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to achieve sales goals and ensure a fantastic customer experience.
  • Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
  • Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
  • Why this job: Be part of a vibrant culture that values growth, diversity, and innovation in fashion.
  • Qualifications: Management experience in retail and a passion for customer service are essential.
  • Other info: This is a temporary role with full flexibility required, including weekends.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

This is a temporary position offering 39 hours per week. The position is based in the H&M Swindon store.

Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

Sales & Profit:

  • You lead with a vision to secure the best experience for all our colleagues and customers

  • You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.

  • You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams:

  • You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.

  • You recruit, train, develop, and manage succession for your Store.

  • You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.

  • You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

Qualifications

We are looking for people who have:

  • Management experience in a customer-facing environment

  • Previous experience of leading and managing teams

  • Knowledge and passion for driving goals forward

  • A passion for profitability and people

  • A Customer-first mindset

Additional Information

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .

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Store Manager - Swindon (12 months project) employer: H&M

H&M Group is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a dynamic and inclusive work environment. As a Store Manager in Swindon, you will benefit from a competitive salary, attractive staff discounts across all H&M brands, and participation in the H&M Incentive Program, all while leading a passionate team dedicated to delivering outstanding customer experiences.
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Contact Detail:

H&M Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Swindon (12 months project)

✨Tip Number 1

Familiarise yourself with H&M's values and culture. Understanding their commitment to sustainability and inclusivity will help you align your approach during interviews and discussions, showcasing that you're a great fit for the team.

✨Tip Number 2

Prepare specific examples from your past management experience that demonstrate your ability to lead teams and drive sales. Highlighting measurable outcomes will show your potential impact on the store's performance.

✨Tip Number 3

Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach to the role.

✨Tip Number 4

Be ready to discuss how you would handle specific challenges related to customer service and team management. Demonstrating your problem-solving skills and customer-first mindset will set you apart from other candidates.

We think you need these skills to ace Store Manager - Swindon (12 months project)

Leadership Skills
Sales Management
Profitability Analysis
Team Development
Customer Service Excellence
Performance Management
Recruitment and Training
Operational Oversight
Health and Safety Compliance
Communication Skills
Analytical Skills
Flexibility and Adaptability
Problem-Solving Skills
Knowledge of Retail Operations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Store Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Management Experience: Emphasise your management experience in customer-facing environments. Provide specific examples of how you have led teams, achieved sales goals, and improved customer experiences in previous roles.

Showcase Your Passion: Demonstrate your passion for profitability and people in your application. Use concrete examples to illustrate how you have driven goals forward and developed team members in past positions.

Follow Application Guidelines: Since H&M requests not to attach a cover letter, ensure that your CV is comprehensive and clearly outlines your qualifications and experiences. Make sure to include all relevant information without relying on a cover letter.

How to prepare for a job interview at H&M

✨Show Your Leadership Skills

As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed and developed teams in the past, focusing on your coaching and mentoring experiences.

✨Understand Sales & Profit KPIs

Familiarise yourself with key performance indicators related to sales and profit. Be prepared to discuss how you have previously analysed these metrics and taken action to improve results. This shows that you are results-driven and understand the business side of retail.

✨Emphasise Customer Experience

H&M values a customer-first mindset, so highlight your commitment to providing excellent customer service. Prepare examples of how you've enhanced customer experiences in previous roles and how you plan to implement similar strategies in the Swindon store.

✨Be Ready for Flexibility Questions

Since the role requires full flexibility, be ready to discuss your availability and willingness to work weekends and varied hours. Showing that you can adapt to the needs of the business will demonstrate your commitment to the role and the team.

Store Manager - Swindon (12 months project)
H&M
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  • Store Manager - Swindon (12 months project)

    Swindon
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-25

  • H

    H&M

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