UK - Programmatic Associate

Job OverviewWe are looking for a Programmatic Associate to join our team in London with a strong focus on client advisory and external engagement. This role is centred on working directly with advertiser and agency clients, advising them on how to best utilise Display & Video 360 (DV360) and Campaign Manager 360 (CM360) to achieve their business objectives.

You would lead and advise a portfolio of clients on the strategic use of relevant AdTech platforms, acting as a trusted external partner to their teams. You will guide clients through the ongoing development of their platform usage, providing advisory support, training, and troubleshooting where needed, while working closely with Consultants and Senior Consultants to deliver a consistent, high-quality client experience. Alongside day-to-day client engagement, you will proactively identify opportunities to further enhance client outcomes through deeper platform adoption or additional solutions, partnering with clients in a consultative, value-led way to support their long-term success.

This role has 4 primary outcomes:

Client Satisfaction: Client service expectations within your contractual scope are clearly met or exceeded.

Client Maturity: Client platform use maturation is clearly planned and monitored.

Client Growth: Client servicing requirements outside of their contractual scope are clearly identified and proposals are made to fulfil.

Personal Growth: Personal knowledge of core/adjacent platforms are built and experience of leading/supporting collaborative working groups is gained.

Key ResponsibilitiesClient Advisory & Engagement:

Act as a key client-facing adviser , supporting advertiser and agency partners on their use of DV360 and CM360

Deliver platform guidance, training, and troubleshooting through client calls, emails, and screen-sharing sessions

Provide clear, practical recommendations that translate complex technical concepts into accessible insights

Maintain regular communication with clients, ensuring a high standard of service and partnership

Collaboration & Growth:

Work closely with Consultants and Senior Consultants to deliver a consistent and high-quality client experience

Partner with internal teams across media, analytics, and strategy to provide an integrated approach

Identify opportunities where clients could benefit from additional support, services, or capabilities

Support new business conversations by contributing platform expertise and advisory input

Knowledge Sharing & Development:

Contribute to client case studies, testimonials, and thought leadership content

Stay up to date with platform updates, certifications, and wider AdTech developments

Share best practices internally and support collaborative working groups

About You

Currently in, or recently from, a hands-on programmatic or activation role, looking to transition into a more advisory position

Practical experience with DV360, and familiarity with (or a strong desire to learn) CM360

Confident and comfortable working directly with clients and external stakeholders

Able to explain complex technical concepts to a non-technical audience

Strong analytical skills with a data-driven and detail-oriented approach

Working knowledge of Microsoft Excel and Google Sheets, including formulae and pivot tables

Passionate about ad technology and digital marketing

1–3 years of hands-on experience in programmatic, display, or video advertising

Some top facts about us

Incubeta UK is an award winning digital marketing group with over fifteen years of experience

We are part of a global business, based in Old Street, London, with offices in New York, Los Angeles, The Hague, Berlin, Cape Town and Sydney, to name a few

We have won awards for both our work and our culture!

We have flexible working policies allowing you to work from home up to three days a week and fit work around other important life commitments

We encourage people not to leave it at the door but instead bring their passions into the workplace. We have committees and networks who improve our thinking and action on topics such as DE&I, Mental Wellbeing and Sustainability

Our PackageSalaryIncubeta pay industry benchmark salaries. Salary is reviewed on a regular basis and can increase as you progress along your career path. We also offer additional performance related bonuses, so we can be found above the industry benchmark on pay alone.

BenefitsWe have a credit-based benefits package which allows you to choose from a range of benefits including health care, additional pension, gym memberships and more.

PoliciesOur policies are forward thinking and industry leading and heavily contribute to our outstanding culture. You can view a few of them here.

Learning and DevelopmentWe have an in-house team of learning specialists who will ensure a smooth transition into your role and the wider business. As a minimum, you\’ll have a forward looking development review every 6 months to discuss your career goals and our L&D team will be on hand to support you to get there.

What to do nextIf you like what you\’ve read then hit the \’Apply\’ button and we look forward to receiving your application.

Our unique hiring processWe are an equal opportunities employer and are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

If you are shortlisted, we\’ll invite you to the next step, which includes two or three interviews.

We love giving feedback, and you\’ll be well informed of your progress throughout the application process.

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