Communications Business Partner - 5702
Communications Business Partner - 5702

Communications Business Partner - 5702

Trafford Full-Time 39000 - 45762 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Communications Business Partner, driving impactful communication strategies for our Property Services.
  • Company: L&Q is a leading housing association dedicated to improving lives and communities across the UK.
  • Benefits: Enjoy 28 days annual leave, excellent pension, career development support, and family-friendly policies.
  • Why this job: Be part of a £3bn investment project, making a real difference in housing and community welfare.
  • Qualifications: Experience in multi-channel communications and strategic planning within large organisations is essential.
  • Other info: Agile working options available; early applications encouraged as the role may close sooner.

The predicted salary is between 39000 - 45762 £ per year.

Title: CommunicationsBusiness Partner (Property Services)Contract Type: FTC – 12 months Location: Stratford, London E15 4PH, orSale, Manchester, M33 6AGPersona: Agile working Salary: London £45,762 or Regional £39,969 Interviews will be held on: W/C 10/06/2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated

The L&Q Communications Team is looking for an experienced and passionate communicator to provide communications support to our Property Services directorate. This is a vital role at the heart of the business, which includes communicating to residents about our £3bn investment drive to improve the quality, safety and environmental efficiency of their homes, our social value commitment to making a lasting impact in communities, and our work to improve our repairs and maintenance services.

Reporting into the Senior Communications Business Partner, you will act as the link between Property Services and our 35-strong Communications Department, which includes external affairs, internal communications, resident communications and brand and digital functions.

You will work closely with our senior management team and act as an integrated and trusted communications advisor, leading proactive planning and coordinating the delivery of internal, external and resident facing communications which generate positive publicity for L&Q.

The ideal candidate for this role will be experienced in planning and delivering engaging multi-channel communications in a large, complex, fast paced organisation. You will have well developed interpersonal skills and a proven track record in developing collaborative relationships with colleagues at all levels. An excellent copywriter, you will also be proficient at producing, editing and proofing written copy for diverse audiences and developing a range of engaging collateral from printed materials to digital content.

Essential skill sets and experience:

  • Background / experience in similar communications roles combining strategic planning and tactical delivery.
  • Broad based communications skills and capabilities, with a proven track record of successfully using external, internal and resident and / or customer facing channels and approaches.
  • Experience of working in a similarly large / complex / fast paced organisation.
  • Experience of / enthusiasm about / interest in working in the housing sector and / or L&Q specifically.
  • High quality written English.
  • If you are interested in this role and have the experience required, then apply without delay!

    NB . We are a multisite organisation and travel between offices may be required at times.

    Salary & Benefits:

    We offer a competitive annual salary and benefits package which includes:

  • 28 days annual leave rising to 31 days PLUS bank holidays
  • Agile/hybrid working
  • Excellent pension scheme and non-contributory life assurance
  • Investment in your career development with continued support and training (in-house & external courses)
  • Employee assistance programme
  • Health & Wellbeing program
  • Employee discount scheme
  • Up to 21 volunteer hours per year
  • Strong family-friendly policies
  • Our commitments

    At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.This is why we are committed to developing our people. It\’s only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

    In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.

    We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.Please let us know during the recruitment process if you’re interested in part time working or job sharing.In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, a change to working hours – if it’s feasible then we’ll make it happen.

    We are recognised externally for our commitment to inclusion.We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

    We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

    L&Q is one of the UK’s leading housing associations and developers. We house around 250,000 people, primarily across London, the South East and North West of England.

    Social purpose is central to everything we do. As a not-for-profit organisation, all the money we make is reinvested into helping house those in greatest need.

    Residents are at the heart of L&Q. Through our co-production model, our residents work with our leadership to develop ideas and make decisions. This model is spearheaded by a Residents Services Board who hold our group board and leadership team to account.

    Our Major Works Investment Programme is the industry’s largest investment programme – almost £3bn over 15 years – to improve the safety, comfort and environmental performance of resident’s homes.

    Building safety is a priority, and we are continuing to deliver one of the largest inspection and remediation programmes in the country, covering nearly 1,900 buildings and over 32,000 homes.

    Our charitable Foundation supports the communities that our residents create, awarding grants to support good causes which promote aspiration and opportunity, and providing free financial advice and support with employment and training opportunities.

    L&Q Living provides care and support services to people with a wide range of needs. This includes older people, people with learning difficulties and mental health needs, and people affected by homelessness.

    For more information, please visit

    Communications Business Partner - 5702 employer: L&Q

    L&Q is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture with flexible working arrangements and a commitment to diversity and inclusion. With generous benefits such as 28 days of annual leave, a robust pension scheme, and opportunities for career advancement, employees can thrive while contributing to meaningful projects that enhance the lives of residents across the UK. Located in Trafford, this role allows you to be part of a leading housing association dedicated to social responsibility and community engagement.
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    Contact Detail:

    L&Q Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Communications Business Partner - 5702

    ✨Tip Number 1

    Familiarise yourself with L&Q's recent projects and initiatives, especially the £3bn investment in improving homes. This knowledge will help you demonstrate your understanding of their goals during interviews.

    ✨Tip Number 2

    Network with current or former employees of L&Q on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable for your interview preparation.

    ✨Tip Number 3

    Prepare examples of your previous work in multi-channel communications, particularly in large organisations. Be ready to discuss how you've successfully managed internal and external communications in fast-paced environments.

    ✨Tip Number 4

    Showcase your copywriting skills by preparing a portfolio of diverse content you've created. Tailor some pieces to reflect the housing sector or community engagement to align with L&Q's mission and values.

    We think you need these skills to ace Communications Business Partner - 5702

    Strategic Planning
    Tactical Delivery
    Multi-Channel Communications
    Interpersonal Skills
    Relationship Building
    Copywriting
    Content Creation
    Public Relations
    Stakeholder Engagement
    Experience in Housing Sector
    High-Quality Written English
    Adaptability
    Collaboration
    Communication Strategy Development

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in communications, particularly in large organisations. Emphasise your skills in strategic planning and tactical delivery, as well as any experience in the housing sector.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of L&Q's mission and values. Discuss how your background aligns with the role of Communications Business Partner and provide examples of your successful multi-channel communication strategies.

    Showcase Your Writing Skills: Since high-quality written English is essential for this role, include samples of your writing or mention specific projects where you produced diverse content for various audiences. This will demonstrate your copywriting abilities.

    Prepare for the Interview: Research L&Q and their recent initiatives, especially regarding their £3bn investment in improving homes. Be ready to discuss how you can contribute to their communications strategy and engage with different stakeholders effectively.

    How to prepare for a job interview at L&Q

    ✨Research the Organisation

    Before your interview, take some time to understand L&Q's mission, values, and recent projects. Familiarise yourself with their £3bn investment in property services and how it impacts the community. This knowledge will help you demonstrate your genuine interest in the role and the organisation.

    ✨Showcase Your Communication Skills

    As a Communications Business Partner, your ability to convey messages clearly is crucial. Prepare examples of past communication strategies you've developed or executed, particularly in large organisations. Be ready to discuss how you tailored content for different audiences.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you've had to manage communications during a crisis or implement a new strategy. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

    ✨Demonstrate Collaborative Experience

    Highlight your experience working with various teams and stakeholders. Discuss how you've built relationships within complex organisations and how you can act as a trusted advisor to senior management. This will show your ability to work effectively within the Communications Department.

    Communications Business Partner - 5702
    L&Q
    Location: Trafford
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    • Communications Business Partner - 5702

      Trafford
      Full-Time
      39000 - 45762 £ / year (est.)
    • L

      L&Q

      1000+
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