Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Train and support staff on Microsoft technologies, enhancing their IT skills for better performance.
- Company: Join a leading membership organization with 30,000 members, offering diverse benefits and support.
- Benefits: Enjoy 15 days annual leave, 10% pension contribution, life assurance, and wellness perks.
- Why this job: Empower colleagues through impactful training while working in a dynamic, supportive environment.
- Qualifications: Expertise in Microsoft tech stack and proven IT training experience required.
- Other info: Part-time role, 3 days a week, with a mix of onsite and remote training.
The predicted salary is between 36000 - 60000 £ per year.
Introduction:
Our client is leading membership organisation with 30,000 members across the UK. They offer their members a wide range of benefits, from legal and tax advice, to access to events and discounts. They are now seeking a skilled, proactive and dynamic IT Trainer with extensive expertise in the Microsoft technology stack, including but not limited to Microsoft 365 and Dynamics 365 CRM.
In this role, you will provide support and training to an internal staff team of around 110, as part of a 3-person IT team. This role requires a blend of technical proficiency, communication skills, and a passion for engaging with people and supporting a range of seniority levels, including C-suite level.
- Job Type: Permanent position (not contract); Part time- 3 days per week
- Location: Minimum of 2 days per week on site in Company\’s head office in central London (SW1)
- Benefits: include 15 Days annual leave (FTE 25 Days); 10% Employer’s Pension Contribution, Life Assurance; discount offers at over 800 retailers; access to an online wellness portal, including Employees Assistance Programme; access to a private 24-hour GP service.
______________________________________________________
About the role:
In this role you will work with internal colleagues to equip them with essential software and IT skills, enabling them to perform their roles effectively and contribute to the organisation\’s success. This pivotal role focuses on leveraging the Microsoft technology stack, including Microsoft 365 and Dynamics 365 CRM, to design, develop, and deliver impactful training programs.
Training will mostly be 1-1 in an office environment. You will help to empower your colleagues to effectively utilise a wide range of Microsoft technologies, through both face to face and remote sessions. You will play a crucial role in evaluating software solutions, optimising their use, and ensuring that internal teams benefit from all available functionality to drive organisational efficiency.
______________________________________________________
Key Responsibilities:
1) Training Needs Analysis
- Continuously assess current business processes and software/systems to identify inefficiencies and opportunities for improvement.
- Evaluate employee training needs.
- Analyse existing software technologies to ensure they are optimised to support business processes effectively.
- Research and recommend new software tools or technologies to streamline operations.
- Collaborate with IT and HR to identify and prioritise training requirements.
2) Training Development
- Design and deliver training programs with a primary focus on Microsoft 365 and Dynamics 365 CRM.
- Create tailored training materials, including user guides, hands-on exercises, and tutorials, to meet the diverse needs of learners.
- Stay updated with Microsoft technology advancements and incorporate relevant updates into training content.
3) Training Delivery
- Facilitate dynamic training sessions in-person, online, or in hybrid formats.
- Showcase practical applications of Microsoft tools, such as Dynamics CRM, to drive real-world adoption.
- Address participant queries and challenges effectively during and after training sessions.
4) Software Selection and Optimisation
- Collaborate with stakeholders to identify and implement the most suitable software solutions for the organisation.
- Ensure employees are fully aware of software features and capabilities to maximise efficiency.
- Continuously evaluate and recommend software updates or new tools that align with organisational goals.
5) Consultation and Support
- Partner with stakeholders to understand training objectives and outcomes.
- Provide post-training support to enhance knowledge retention and application.
- Work closely with IT teams to align training initiatives with broader business strategies.
6) Evaluation and Reporting
- Develop and administer assessments to measure training effectiveness.
- Gather feedback to refine training programs and materials.
- Maintain detailed records of training activities and participant progress, reporting results to management.
______________________________________________________
Essential Skills and Qualifications:
1) Technical Expertise
Comprehensive knowledge of the Microsoft technology stack, including:
- Dynamics CRM (all versions, particularly Dynamics 365).
- Microsoft 365 Suite (Excel, Word, PowerPoint, Outlook).
- Microsoft Azure, SharePoint, and Power Platform (Power BI, Power Automate).
- Strong understanding of system architecture, workflows, and integrations within Microsoft 365 and Dynamics CRM.
2) Training Experience
- Proven experience in IT training/support, with a track record of delivering technical training to non technical audiences (1 to 1)
- Preferably holds certifications in Microsoft technologies.
3) Soft Skills
- Strong interpersonal skills with a passion for empowering others through knowledge.
- Excellent written and verbal communication skills.
- Ability to simplify complex technical concepts for learners of all levels.
- Proactive approach to researching and aligning new software solutions with business needs.
4) Education and Certifications
- Relevant academic background or Microsoft Certifications, e.g., Microsoft Certified: Dynamics 365 Fundamentals, Microsoft Certified Trainer (MCT) (preferred)
5) Desirable Skills
- Familiarity with other CRM or ERP systems.
- Experience with programming and customisation tools for Dynamics CRM (e.g., PowerApps).
- Knowledge of ITIL or Agile frameworks.
- Proficiency in e-learning design or using Learning Management Systems (LMS).
______________________________________________________
Application:
Please apply via LinkedIn or send your CV and cover letter to hello@ignitetalentglobal.com
IT Trainer (Permanent role, 3 days p/w) employer: Ignite Talent
Contact Detail:
Ignite Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer (Permanent role, 3 days p/w)
✨Tip Number 1
Familiarize yourself with the Microsoft technology stack, especially Microsoft 365 and Dynamics 365 CRM. Being able to demonstrate your hands-on experience with these tools during the interview will set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your previous training experiences, particularly how you've tailored your approach for different audiences. Highlight any specific examples where you've successfully empowered non-technical staff through your training.
✨Tip Number 3
Showcase your soft skills by preparing to engage in a conversation about your interpersonal abilities. Think of instances where you've simplified complex concepts for others, as this is crucial for the role.
✨Tip Number 4
Research the organization and its current software solutions. Be ready to suggest potential improvements or new tools that could enhance their operations, demonstrating your proactive approach and alignment with their goals.
We think you need these skills to ace IT Trainer (Permanent role, 3 days p/w)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies, especially Microsoft 365 and Dynamics 365 CRM. Include specific examples of training you've delivered and the impact it had on your audience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT training and your ability to engage with diverse audiences. Mention your proactive approach to identifying training needs and how you can contribute to the organization's success.
Showcase Your Technical Expertise: Clearly outline your technical skills related to the Microsoft technology stack. If you have relevant certifications, such as Microsoft Certified Trainer or Dynamics 365 Fundamentals, be sure to mention them.
Highlight Soft Skills: Emphasize your interpersonal skills and ability to simplify complex concepts. Provide examples of how you've empowered others through knowledge sharing and training, which is crucial for this role.
How to prepare for a job interview at Ignite Talent
✨Showcase Your Technical Expertise
Be prepared to discuss your comprehensive knowledge of the Microsoft technology stack, especially Dynamics 365 and Microsoft 365. Highlight any relevant certifications you hold and provide examples of how you've used these technologies in previous roles.
✨Demonstrate Your Training Experience
Share specific instances where you've successfully delivered IT training to non-technical audiences. Emphasize your ability to simplify complex concepts and adapt your training style to meet diverse learner needs.
✨Engage with Soft Skills
Your interpersonal skills are crucial for this role. Be ready to discuss how you empower others through knowledge and how you handle participant queries during training sessions. Show enthusiasm for helping colleagues succeed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would approach training needs analysis. Think about past experiences where you've identified inefficiencies and proposed effective training solutions.
