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For Companies At a Glance
- Tasks: Maintain and repair client equipment, ensuring top-notch service and reliability.
- Company: Join Cubic, a leader in transportation technology and defence solutions.
- Benefits: Enjoy continuous training, exposure to cutting-edge tech, and a supportive team environment.
- Why this job: Be part of innovative projects that simplify daily journeys and enhance safety for those serving our nation.
- Qualifications: HND or equivalent in engineering, hands-on experience, and a full UK driving licence required.
- Other info: Work in a dynamic team with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Company Details
Cubic creates and delivers technology solutions in transportation to simplify people\’s daily journeys and provides defense capabilities to promote mission success and safety for those who serve their nation. Led by talented teams around the world, Cubic is committed to solving global issues through innovation and service to customers and partners.
Business Unit
Cubic Transportation Systems (CTS)
Job Summary
This role is responsible for providing maintenance and repair of client equipment on Cubic‐maintained assets, ensuring devices are returned to full service and maintained to the highest possible standard while achieving relevant contractual SLAs. It offers the opportunity to work at the cutting edge of technology within the transportation sector and exposes you to all areas of transportation technologies, including automated fare collection and contactless payments.
Essential Job Duties and Responsibilities
Carry out routine and preventative maintenance.
Respond to and repair Cubic device faults promptly and follow defined maintenance procedures to maximise device reliability and availability.
Carry out the Minimum Call Procedure (MCP) during any work on Cubic‐maintained assets.
Direct responsibility in minimising contractual downtime on devices.
Attend training and development courses.
Constantly improve performance through training, experience, and KPI feedback.
Ensure asset maintenance is reported in a timely and accurate manner.
Ensure personal administration is completed promptly, including timesheets, Workday items, and vehicle checks.
Provide support to the Maintenance Team Leaders and Field Services Managers.
Ensure all relevant working practices comply with statutory health and safety policies and external customer requirements.
Attend and proactively participate in the Maintenance Team meetings.
Assist with stock takes when requested.
Collect and deliver parts from store locations.
Work in a shift pattern.
Comply with Cubic\’s values and adherence to all company policies and procedures, including Code of Conduct, Quality, Security, and Occupational Health, Safety, and Environmental policies.
Perform other duties assigned by Line or Department Manager as reasonably required.
Minimum Job Requirements
Essential (Skills, Knowledge, and Experience)
HND, C&G or recognised qualification in Electronic or Mechanical engineering.
Proven hands‐on experience in a similar role, including maintenance of equipment.
Experience of working in teams.
Mechanical, electrical, or electronic aptitude.
Basic network systems knowledge.
PC literate.
Full UK driving licence.
Desirable
Experience of working on SLA‐driven contracts.
Basic fibre optic experience.
Microsoft Office skills.
Minor civils experience.
Bachelor\’s degree in engineering.
Worker Type
Employee
Seniority Level
Entry level
Employment Type
Full‐time
Job Function
Engineering and Information Technology
Industry
IT Services and IT Consulting
Location
Greenford, England, United Kingdom
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Field Service Technician employer: Cubic Corporation
Contact Detail:
Cubic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with Cubic's technology solutions and recent projects in the transportation sector. This knowledge will not only help you understand their operations better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any hands-on experience you have with electronic or mechanical engineering, especially in maintenance roles. Be prepared to discuss specific examples of how you've successfully resolved equipment faults or improved device reliability.
✨Tip Number 3
Showcase your teamwork skills by providing examples of how you've collaborated with others in previous roles. Cubic values team dynamics, so demonstrating your ability to work well within a team can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your understanding of health and safety policies relevant to field service roles. Being knowledgeable about these practices will demonstrate your commitment to maintaining high standards in your work environment.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Service Technician at Cubic. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in maintenance and repair, particularly in electronic or mechanical engineering. Emphasise any hands-on experience and your ability to work within SLA-driven contracts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to providing excellent service. Mention specific examples of how you've successfully handled similar roles or challenges in the past.
Highlight Relevant Skills: In your application, be sure to mention key skills such as teamwork, mechanical aptitude, and basic network systems knowledge. If you have experience with Microsoft Office or fibre optics, include that too, as it can set you apart from other candidates.
How to prepare for a job interview at Cubic Corporation
✨Showcase Your Technical Skills
As a Field Service Technician, it's crucial to demonstrate your hands-on experience with electronic and mechanical systems. Be prepared to discuss specific projects or equipment you've worked on, highlighting your problem-solving abilities and technical knowledge.
✨Understand Cubic's Values
Familiarise yourself with Cubic's mission and values before the interview. Showing that you align with their commitment to innovation and service will impress the interviewers and demonstrate your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world situations, such as equipment failures or maintenance challenges. Practising your responses to these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, and the types of projects you might work on. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
