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- Tasks: Join us as a Technical Officer, managing certification processes and supporting international teams.
- Company: We’re a dynamic social network focused on compliance and technical excellence.
- Benefits: Enjoy flexible working, generous holidays, wellness programmes, and fun team events.
- Why this job: Be part of a positive culture that values collaboration, laughter, and making a difference.
- Qualifications: 2+ years in the certification industry, ISO 9001 Lead Auditor qualification, and strong IT skills required.
- Other info: Office attendance is required 3 days a week; remote work options available.
The predicted salary is between 36000 - 60000 £ per year.
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Please note that there will be a requirement to attend the office 3 days per week.
The Technical Officer is responsible for ensuring the effective and compliant administration of all technical aspects of the certification process, in adherence with business and UKAS requirements. While primarily focused on UK Operations, the role may also require occasional technical support to the international team.
What that means day to day
What you’ll need to be successful
- Completing and approving application reviews & recent planning reviews
- Conducting technical reviews of Stage 1, Stage 2, Recertification & ETS audit reports for certificate decision
- Assisting in the preparation of audit plans, such as for Stage 1, ETS, and transfers
- Reviewing and approving transfer documentation
- Responding to technical & certification queries from auditors, back office, clients & consultants
- Assisting the planning & scheduling teams in allocating auditors to specific jobs
- Monitoring surveillance reports, as required
- Supporting the Technical Sales & Customer Success teams in calculating audit duration, including attending client meetings in a support capacity
- Review & approval of miscellaneous queries requiring audit duration review &/or certificate decision
- Undertaking any other duties as directed by the Technical Team Manager
Essential:
- Good knowledge of the certification industry with working experience in relevant areas (2+ years)
- Good knowledge of ISO 17021/17065 requirements
- ISO 9001 Lead Auditor Qualification
- Good knowledge of a range of standards including quality, environmental and health and safety management system standards as a minimum
- Ability to communicate effectively and build positive working relationships with colleagues, clients, and stakeholders. Must be able to work collaboratively in a team environment.
- Ability to work effectively with colleagues from different teams and departments to achieve shared objectives. Must be able to manage competing priorities and collaborate to find solutions.
- Strong IT skills (Excel, Microsoft Word, Dynamics, and Microsoft Outlook)
Desirable:
Knowledge of information security and energy management system standards
What you’ll get in return
- ISO 14001, 45001 and 27001 Lead Auditor Qualifications
- Knowledge of information security and energy management system standards
FOR THE HERE AND NOW
We provide a mature and flexible ‘work your way’ culture, generous holiday allowance, a ‘giving day’ to give back to others, enhanced family friendly leave (regardless of gender), an employee assistance programme, 24-hour online GP, gym discounts, cover for a variety of healthcare, dental, optical and wellbeing treatments/services, a cycle to work scheme and paid time off when you’re physically and mentally unwell.
FOR FUN
You spend a significant percentage of your time with your colleagues (and what a great bunch of people they are!) and it’s important to us that everyone contributes to an environment that is positive and full of laughs. We’ve always got something going on, from charity events and competitions to recognition events and awards and we encourage our teams to get involved and have fun along the way.
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Technical Officer employer: Alcumus
Contact Detail:
Alcumus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Officer
✨Tip Number 1
Familiarise yourself with ISO 17021 and ISO 17065 requirements, as these are crucial for the Technical Officer role. Consider joining relevant online forums or groups where you can discuss these standards with industry professionals.
✨Tip Number 2
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can help you tailor your approach during interviews and demonstrate your understanding of the role.
✨Tip Number 3
Brush up on your IT skills, especially in Excel and Microsoft Dynamics, as these will be essential for managing technical reviews and documentation. You might want to take a short online course to enhance your proficiency.
✨Tip Number 4
Prepare to discuss your experience in managing competing priorities and collaborating with different teams. Think of specific examples that showcase your ability to work effectively in a team environment, as this is highly valued in our organisation.
We think you need these skills to ace Technical Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Technical Officer position. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in certification processes and ISO standards. Use specific examples from your past roles that demonstrate your knowledge and skills related to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the certification industry and your ability to work collaboratively. Mention how your background aligns with the company's values and culture, especially regarding teamwork and communication.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Technical Officer role.
How to prepare for a job interview at Alcumus
✨Know Your Standards
Make sure you have a solid understanding of ISO 17021, ISO 17065, and ISO 9001. Be prepared to discuss how your experience aligns with these standards and how you've applied them in previous roles.
✨Showcase Your Communication Skills
As a Technical Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've built positive relationships and resolved technical queries in the past.
✨Demonstrate Team Collaboration
Highlight your ability to work collaboratively across different teams. Think of specific instances where you successfully managed competing priorities and contributed to shared objectives.
✨Be Ready for Technical Questions
Expect questions related to the certification process and technical reviews. Brush up on your knowledge of audit plans and be ready to explain how you would approach specific scenarios.
