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For Companies At a Glance
- Tasks: Lead CRM campaigns, optimise customer journeys, and collaborate with various teams.
- Company: E.ON UK is a leading energy provider focused on innovative solutions and customer engagement.
- Benefits: Enjoy flexible hybrid working, 26 days holiday, and a generous pension scheme.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in the energy sector.
- Qualifications: Experience in CRM campaign management and a data-driven mindset are essential.
- Other info: This is a 6-month fixed-term contract with potential for growth.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the CRM Campaign Manager role at E.ON UK
Join to apply for the CRM Campaign Manager role at E.ON UK
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Are you a strategic thinker with a passion for CRM marketing? Do you thrive in a fast-paced, data-driven environment? If so, we have the perfect opportunity for you!
We are seeking a dynamic CRM Campaign Manager to deliver our CRM efforts within our in-house Marketing team.
In this pivotal role, you\’ll collaborate closely with Creative, Digital, E-commerce, Customer Service, and Commercial teams to increase engagement with our Sainsbury\’s Energy and EON Next customer base.
You will be responsible for own end-to-end CRM campaigning, identifying business requirements, developing CRM marketing strategy and fulfilling communications planning with creative assets by working with our internal creative studio.
Channels span across own media such as website, email, DM or SMS, with direct responsibility for email deployment and optimisation of customer journeys.
Here\’s a Taste Of What You\’ll Be Doing
- CRM Planning:Develop comprehensive CRM plans aligned with customer engagement goals, translating business requirements into actionable KPIs.
- Data-Driven Campaign Management: Leverage data to optimise campaign performance, ensuring all CRM initiatives are aligned with strategic goals.
- Stakeholder Engagement: Build strong relationships with internal stakeholders, ensuring CRM campaigns and strategies support broader business requirements.
- Cross-Functional Collaboration: Work closely with E-commerce, Digital, and other teams to enhance customer journeys and conversion rates.
- Performance Monitoring: Oversee the creation and maintenance of performance dashboards, supporting your team in reporting and optimisation.
- Proactive Problem Solving: Identify and address potential blockers to timely campaign delivery, maintaining team autonomy and efficiency.
Are we the perfect match?
- Demonstrated CRM Campaign Management Experience: Owning and managing end-to-end campaigns to ensure best in practice campaigns to influence business requirements.
- Strategic Development: Proven ability to develop and execute CRM strategies, including campaign and customer journey strategies.
- Data-Driven Mindset:Strong experience in performance based campaigning, with the ability to use data to inform decisions and improve outcomes.
- Stakeholder Management: Ability to manage multiple stakeholders and navigate changing priorities in a fast-paced environment.
- Digital Proficiency: Experience with automated marketing software solutions and a strong understanding of digital marketing principles.
- Creative Problem Solver:A proactive approach to challenges, with a willingness to think outside the box and innovate.
- Operational Excellence: Highly organised with exceptional attention to detail and the ability to manage multiple projects simultaneously.
It Would Be Great If You Had
- Energy Industry Experience: Knowledge of the energy sector is a plus.
- Start-Up/Sub-Brand Experience: Experience working with start-up brands or sub-brands is beneficial.
- Growth Mindset: A desire to be part of a dynamic, growth-oriented culture where every week brings new challenges and opportunities.
Here\’s What Else You Need To Know
- Role may close earlier due to high applications.
- 6 month fixed term contract.
- Competitive salary.
- Location – London – E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB – with travel to our other sites when required.
- Working environment: Flexible hybrid working – a blend of in the office and home working.
- Work life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.
- 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it.
- Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
- Excellent parental leave allowance.
- The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year.
- We\’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications,?and capabilities throughout your career.
- For all successful candidates.? Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.
We\’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
We realise the best people bring their energy at different times, so we\’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
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CRM Campaign Manager employer: E.ON UK
Contact Detail:
E.ON UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Campaign Manager
✨Tip Number 1
Familiarise yourself with the energy sector and E.ON's specific offerings. Understanding the nuances of the industry will help you tailor your approach and demonstrate your genuine interest during interviews.
✨Tip Number 2
Network with current or former employees of E.ON or similar companies. Engaging in conversations can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Showcase your data-driven mindset by preparing examples of how you've used data to optimise campaigns in the past. Be ready to discuss specific metrics and outcomes that highlight your impact.
✨Tip Number 4
Prepare to discuss your experience with cross-functional collaboration. Think of instances where you've successfully worked with different teams to achieve a common goal, as this is crucial for the role.
We think you need these skills to ace CRM Campaign Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM campaign management. Use specific examples that demonstrate your ability to develop and execute CRM strategies, as well as your data-driven mindset.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM marketing and how your skills align with the role. Mention your experience with stakeholder management and cross-functional collaboration, as these are key aspects of the job.
Showcase Data-Driven Achievements: Include quantifiable achievements in your application that showcase your ability to leverage data for campaign optimisation. This could be improvements in engagement rates or successful project completions that had a measurable impact.
Highlight Problem-Solving Skills: Demonstrate your proactive problem-solving abilities in your application. Provide examples of challenges you've faced in previous roles and how you overcame them, particularly in fast-paced environments.
How to prepare for a job interview at E.ON UK
✨Showcase Your CRM Expertise
Make sure to highlight your previous experience in managing end-to-end CRM campaigns. Be prepared to discuss specific examples of how you've developed and executed successful strategies that align with business goals.
✨Demonstrate Data-Driven Decision Making
Since the role requires a strong data-driven mindset, come ready to explain how you've used data analytics to optimise campaign performance. Share any tools or methodologies you’ve employed to track KPIs and improve outcomes.
✨Emphasise Cross-Functional Collaboration
This position involves working closely with various teams. Be ready to discuss how you've built relationships with stakeholders in the past and how you navigated challenges in a fast-paced environment to achieve common goals.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of examples where you identified potential blockers in campaign delivery and how you proactively addressed them to maintain efficiency and team autonomy.
