At a Glance
- Tasks: Assist customers, manage displays, and drive sales in a vibrant sports environment.
- Company: Join Decathlon, a family-owned brand making sports accessible since 1976.
- Benefits: Enjoy flexible hours, a fun team culture, and discounts on sports gear.
- Why this job: Be part of a passionate team that values sports and customer service.
- Qualifications: Strong communication skills and a love for sports are essential; retail experience is a bonus.
- Other info: This is a part-time role with opportunities to train new team members.
Overview
Job title: Sport Advisor (Sales Assistant) – Decathlon UK. Full-time Mountain Sports Advisor (Sales Assistant).
Decathlon UK is part of the DECATHLON Group, a global sports retailer with stores across 56 countries and over 1,700 locations. Our mission is to be the spirited champion of sports and healthier living in the nation.
Responsibilities
- Customer Service – Through your passion for sport, share tips and experiences with customers and provide the best technical advice on the sports you are responsible for, using product training. Support omnichannel retail, in-store and online.
- Merchandising – Manage stock levels and pricing and provide a high level of merchandising so customers can easily find the right product for their sporting practice.
- Team Player – Work as part of a shop floor team, practice sport and celebrate victories, able to work well within a team environment as well as independently.
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person prepared to go the extra mile.
- Someone looking for a retail career with a difference.
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Education and Training
Industries
- Wellness and Fitness Services
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Sport Advisor employer: Decathlon UK
Contact Detail:
Decathlon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sport Advisor
✨Tip Number 1
Familiarise yourself with Decathlon's product range and their commitment to making sports accessible. This knowledge will help you engage confidently with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your interpersonal skills by practicing active listening. When speaking with potential customers or team members, make sure to listen carefully to their needs and respond thoughtfully, which will highlight your customer service expertise.
✨Tip Number 3
Be prepared to discuss your own sports experiences and how they relate to the products Decathlon offers. Sharing personal stories can create a connection with customers and demonstrate your genuine enthusiasm for sports.
✨Tip Number 4
If you have any previous retail experience, think of specific examples where you successfully assisted customers or trained new staff. These anecdotes can illustrate your capability to excel in the Sales Advisor role and make you stand out during discussions.
We think you need these skills to ace Sport Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Decathlon is looking for in a Sports Advisor. Highlight the key responsibilities and qualifications required, such as customer service skills and a passion for sports.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail experience, customer service roles, or sports-related activities that demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for sports and your ability to provide excellent customer service. Mention specific examples of how you've helped customers in the past or your experience with various sports.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Decathlon UK
✨Show Your Passion for Sports
Make sure to express your enthusiasm for sports during the interview. Share personal experiences or stories that highlight your love for fitness and how it has influenced your life. This will resonate well with Decathlon's mission to make sport accessible to everyone.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to assist a customer, as this role heavily relies on strong interpersonal skills and effective communication.
✨Familiarise Yourself with Products
Before the interview, take some time to research Decathlon's product offerings. Being knowledgeable about various sports equipment and apparel will show your commitment to the role and help you answer questions confidently.
✨Be Ready to Discuss Teamwork
Since the role involves training new team members, be prepared to talk about your experiences working in a team environment. Highlight any leadership roles you've taken on and how you can contribute to a positive team dynamic at Decathlon.