Housing Officer

Housing Officer

Reading Full-Time 28000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and manage Service Users while ensuring property upkeep and compliance.
  • Company: Join a leading provider of housing solutions in the Thames Valley area.
  • Benefits: Enjoy 25 days leave, health membership, life cover, and a solid pension plan.
  • Why this job: Make a real impact on people's lives while working in a supportive team environment.
  • Qualifications: Experience in housing roles, strong communication skills, and a valid UK driving licence required.
  • Other info: Opportunity for personal growth with a 6-month probation period and ongoing support.

The predicted salary is between 28000 - 35000 £ per year.

Job Title: Housing Officer Location: Thames Valley Salary: £28,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Thames Valley area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: * Manage a caseload of Service Users. * Conduct dispersals, inductions, and welfare checks. * Signpost SUs to local services (e.g., healthcare, shops). * Arrange and support transport or relocation as needed. * Ensure the health, safety, and timely move-on of Service Users. Managing Properties: * Conduct monthly inspections and arrange necessary maintenance. * Prepare properties for re-occupation or hand back to landlords. * Maintain compliance with health and safety standards. * Ensure minor repairs are completed and inventory is managed. Required Skills: * Experience as a Housing Officer or similar role. * Awareness of diverse cultures and backgrounds. * Empathetic, adaptable, and resilient. * Strong problem-solving and communication skills. * Well-organised with effective planning abilities. * Able to work independently and as part of a team. * Full UK driving licence required. Benefits: * 25 days annual leave plus bank holidays * Health Membership * Life cover * 6-month probation period * 4% employer and 4% employee pension contribution * Laptop, phone, and other equipment as needed * Employee Assistance Programme * Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today

Housing Officer employer: DCV Technologies

Join a leading provider of housing solutions in the Thames Valley, where we prioritise employee well-being and professional growth. With a supportive work culture, competitive benefits including 25 days of annual leave, health membership, and a robust pension scheme, we empower our Housing Officers to make a meaningful impact in the community while enjoying a fulfilling career. Our commitment to diversity and inclusion ensures that every team member feels valued and supported in their role.
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Contact Detail:

DCV Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the local housing policies and regulations in the Thames Valley area. This knowledge will not only help you understand the role better but also demonstrate your commitment and preparedness during interviews.

✨Tip Number 2

Network with current or former Housing Officers to gain insights into the day-to-day responsibilities and challenges of the role. This can provide you with valuable information that you can use to tailor your approach when discussing your suitability for the position.

✨Tip Number 3

Prepare examples from your past experiences that showcase your problem-solving skills and ability to work with diverse communities. Being able to articulate these experiences clearly will set you apart during the interview process.

✨Tip Number 4

Research the company’s values and mission statement. Aligning your personal values with theirs can be a strong talking point in your interview, showing that you are not just looking for any job, but are genuinely interested in contributing to their goals.

We think you need these skills to ace Housing Officer

Experience as a Housing Officer or in a similar role
Knowledge of housing regulations and compliance
Empathy and understanding of diverse cultures and backgrounds
Strong problem-solving skills
Excellent communication skills, both verbal and written
Organisational skills and effective planning abilities
Ability to work independently and collaboratively within a team
Attention to detail for accurate record-keeping
Time management skills to handle caseloads effectively
Basic maintenance knowledge for property inspections
Full UK driving licence
Resilience and adaptability in challenging situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise skills such as problem-solving, communication, and your ability to manage a caseload effectively.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the duties and responsibilities outlined in the job description. Mention your understanding of diverse cultures and how your empathetic nature makes you a suitable candidate for supporting Service Users.

Showcase Relevant Skills: In your application, clearly demonstrate your organisational skills and ability to work independently as well as part of a team. Provide examples of how you've successfully managed properties or conducted welfare checks in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Housing Officer.

How to prepare for a job interview at DCV Technologies

✨Show Your Empathy

As a Housing Officer, you'll be working closely with Service Users from diverse backgrounds. Make sure to demonstrate your understanding and empathy during the interview. Share examples of how you've supported individuals in challenging situations.

✨Highlight Your Problem-Solving Skills

The role requires strong problem-solving abilities. Prepare to discuss specific instances where you've successfully resolved issues, whether related to property management or supporting Service Users. This will showcase your capability to handle the responsibilities of the position.

✨Demonstrate Organisational Skills

Being well-organised is crucial for managing a caseload effectively. Bring up your planning strategies and how you prioritise tasks. You might even want to mention any tools or methods you use to keep track of your responsibilities.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your ability to handle real-life situations as a Housing Officer. Think about potential challenges you might face in the role and how you would approach them. This preparation will help you respond confidently during the interview.

Housing Officer
DCV Technologies
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  • Housing Officer

    Reading
    Full-Time
    28000 - 35000 £ / year (est.)

    Application deadline: 2027-07-14

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    DCV Technologies

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