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- Tasks: Lead employee experience initiatives, manage payroll, and mentor team members.
- Company: Goodnotes is a tech startup revolutionising digital note-taking with AI-driven solutions.
- Benefits: Enjoy flexible working hours, medical insurance, and personal development budgets.
- Why this job: Join a dynamic team shaping the future of productivity and creativity in a supportive culture.
- Qualifications: 6+ years in People Operations, strong attention to detail, and regional expertise in UK and EMEA.
- Other info: Remote work options available across Europe and Asia, with sponsored visits to Hong Kong.
The predicted salary is between 43200 - 72000 £ per year.
Senior Global People Operations Generalist
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Senior Global People Operations Generalist
Join to apply for the Senior Global People Operations Generalist role at Goodnotes
At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we\’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.
About the Team
As Goodnotes continues its incredible growth journey, we\’re excited to introduce a pivotal new role on our People Operations team: Senior Global People Operations Generalist . This role is designed to support our rapid expansion, ensuring our People Operations function scales alongside the company while nurturing the personal and professional development of our team members.
Join us in shaping the future of how we empower and support our extraordinary people!
About the Role
As a Senior Global People Operations Generalist , you\’ll be instrumental in crafting an outstanding employee experience. Your responsibilities will span key areas such as payroll, offboarding, and employee relations, all while ensuring our processes are efficient, scalable, and people-focused.
Beyond operational excellence, you\’ll play a leadership role within the team—mentoring colleagues, driving meaningful improvements, and championing a culture of compliance, innovation, and growth. Together, we\’ll build a People Operations function that sets the standard for excellence in supporting a globally diverse workforce.
Key Responsibilities:
- Transform Processes: Design, implement, and optimize workflows for payroll, offboarding, and incident management to support our ambitious goals and fast-paced growth.
- Global Payroll Excellence: Manage accurate, timely payroll for multiple regions, working closely with finance and external partners to resolve issues and enhance processes.
- Seamless Onboarding & Offboarding: Provide a positive and professional experience for new hires and departing employees alike. Streamline onboarding processes, conduct exit interviews, manage compliance requirements, and ensure accurate and thorough documentation throughout the employee lifecycle.
- Trusted Advisor: Lead employee relations cases with empathy and expertise, addressing performance concerns, grievances, and other incidents. Deliver thoughtful recommendations aligned with regional regulations.
- HRIS Expertise: Take a leading role in shaping workflows, improving reporting, and unlocking the full potential of our People Operations systems. Help steer our migration to Workday, ensuring it enhances efficiency and the employee experience.
- Compliance Advocate: Stay ahead of employment laws and best practices in the UK, EMEA, and other regions to ensure our policies are always compliant and forward-thinking.
- Mentor and Inspire: Provide guidance and mentorship to team members, empowering them to excel and grow in their roles.
- Elevate Employee Experience: Continuously improve employee satisfaction by fostering proactive communication, resolving issues effectively, and implementing thoughtful policies.
What You\’ll Bring:
- Proven Expertise: 6+ years of experience in People Operations with a strong focus on the UK and EMEA markets.
- Exceptional Attention to Detail: Demonstrates precision and accuracy in managing compliance, payroll, and documentation processes.
- Advanced Numerical Acumen: Strong analytical skills and proficiency with numbers, ensuring accurate financial and operational decision-making.
- Payroll Mastery: Hands-on experience managing payroll across multiple regions, ensuring accuracy and compliance.
- Process Innovator: Exceptional ability to design, streamline, and manage efficient workflows that scale.
- Regional Expertise: A deep understanding of employment laws and best practices across the UK and EMEA.
- Empathetic Communicator: Outstanding interpersonal skills to handle sensitive situations with professionalism and care.
- Problem Solver: A resourceful and proactive approach to resolving challenges quickly and effectively.
Nice to Have:
- Tech-Savvy: Experience with Workday or similar HRIS platforms, especially if you\’ve been part of migration or implementation projects.
- Mentorship Mindset: A collaborative and supportive approach, with a passion for helping team members grow and succeed.
The interview process:
- An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you\’d like to join Goodnotes
- Take home assignment
- A call with People Ops team members to discuss your background more in detail
- A call with the Hiring Manager to dig deeper into your skillset for this role
- Panel Interview with a couple of cross functional team members.
What\’s in it for you:
- Meaningful equity in a profitable tech-startup
- Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
- Sponsored visits to our Hong Kong office every 2 years
- Company-wide annual offsite
- Flexible working hours and location
- Medical insurance for you and your dependents
Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records.
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Senior Global People Operations Generalist employer: Goodnotes
Contact Detail:
Goodnotes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Global People Operations Generalist
✨Tip Number 1
Familiarise yourself with Goodnotes' mission and values. Understanding how they merge human creativity with AI will help you articulate how your experience aligns with their vision during interviews.
✨Tip Number 2
Prepare to discuss your experience in managing payroll across multiple regions, especially in the UK and EMEA. Be ready to share specific examples of how you've ensured compliance and accuracy in previous roles.
✨Tip Number 3
Highlight your problem-solving skills by preparing examples of challenges you've faced in People Operations. Think about how you resolved issues related to employee relations or process inefficiencies.
✨Tip Number 4
Showcase your mentorship experience. Be prepared to discuss how you've supported team members in their professional growth, as this role emphasises leadership and collaboration within the People Operations team.
We think you need these skills to ace Senior Global People Operations Generalist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations, especially focusing on payroll, employee relations, and compliance. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with Goodnotes' mission and how you can contribute to their People Operations team.
Showcase Your Expertise: In your application, emphasise your 6+ years of experience in People Operations, particularly in the UK and EMEA markets. Highlight any specific achievements or projects that demonstrate your ability to innovate processes and improve employee experiences.
Prepare for Interviews: Anticipate questions related to your experience with payroll management, employee relations, and HRIS systems. Be ready to discuss how you've handled challenges in these areas and how you can bring value to Goodnotes.
How to prepare for a job interview at Goodnotes
✨Showcase Your People Operations Expertise
Make sure to highlight your 6+ years of experience in People Operations, especially focusing on the UK and EMEA markets. Be prepared to discuss specific examples of how you've managed payroll, offboarding, and employee relations effectively.
✨Demonstrate Process Innovation Skills
Since the role involves transforming processes, come ready with ideas on how you would design and optimise workflows for payroll and offboarding. Share any past experiences where you successfully streamlined operations.
✨Emphasise Empathy and Communication
As a trusted advisor, your ability to handle sensitive situations is crucial. Prepare to discuss how you've approached employee relations cases with empathy and professionalism, and be ready to provide examples.
✨Prepare for Technical Discussions
Given the emphasis on HRIS expertise, brush up on your knowledge of Workday or similar platforms. Be ready to discuss any previous migration or implementation projects you've been involved in, showcasing your tech-savvy side.
