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For Companies At a Glance
- Tasks: Lead and motivate the checkouts team to deliver exceptional customer service.
- Company: Join B&Q, a leading retailer committed to diversity and community representation.
- Benefits: Enjoy competitive pay, generous holidays, wellness perks, and an award-winning pension scheme.
- Why this job: Be part of a dynamic team that values your ideas and promotes a positive work culture.
- Qualifications: Retail experience and strong problem-solving skills are essential; flexibility is a must.
- Other info: We support diverse applicants and offer adjustments during the hiring process.
The predicted salary is between 30000 - 42000 £ per year.
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Shifts available Monday – Sunday, 7.00am – 10.00pm
£28,244.58 – £30,365.79 (Inclusive of an £1.07 per hour, store specific location allowance)
B&Q Croydon
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
Overview
Team Leader – Checkouts
Full Time – 36.75 hours per week
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
£28,244.58 – £30,365.79 (Inclusive of an £1.07 per hour, store specific location allowance)
B&Q Croydon
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
What\’s the job?
Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your checkouts team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.
What We Need
With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What\’s in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Retail
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Team Leader - Checkouts employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Checkouts
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've motivated and developed teams in the past. Think about times when you turned a challenging situation into a success story.
✨Tip Number 2
Demonstrate your problem-solving abilities by preparing to discuss real-life scenarios where you made quick decisions that positively impacted customer service or team performance.
✨Tip Number 3
Familiarise yourself with the latest retail technologies and be ready to discuss how you've used them to enhance customer experiences or streamline operations in previous roles.
✨Tip Number 4
Emphasise your flexibility and willingness to work varied hours, including weekends and holidays. Share any relevant experiences that highlight your adaptability in fast-paced environments.
We think you need these skills to ace Team Leader - Checkouts
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Leader - Checkouts position. Tailor your application to highlight your relevant experience in retail and team management.
Showcase Leadership Skills: In your CV and cover letter, provide specific examples of how you've motivated and developed teams in previous roles. Highlight any creative solutions you've implemented to improve customer service or team performance.
Demonstrate Problem-Solving Abilities: Include instances where you've successfully solved problems quickly and effectively. This could be through managing resources efficiently or making decisions that positively impacted customer experiences.
Express Flexibility and Willingness to Learn: Mention your flexibility regarding working hours and your eagerness to learn new technologies and methods. This shows that you're adaptable and open to growth, which is essential for the role.
How to prepare for a job interview at B&q
✨Showcase Your Leadership Skills
As a Team Leader for Checkouts, it's crucial to demonstrate your ability to motivate and support your team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to developing individuals and enhancing their performance.
✨Emphasise Problem-Solving Abilities
Highlight your experience as a brilliant problem solver. Be ready to discuss specific challenges you've faced in retail and how you made quick decisions to resolve them, showcasing your ability to think on your feet.
✨Be Creative with Ideas
The role requires a creative mindset to improve customer and colleague experiences. Come prepared with innovative ideas or suggestions that could enhance the checkout process or overall store environment, demonstrating your proactive approach.
✨Demonstrate Flexibility and Adaptability
Since the job involves working varied hours, including weekends and bank holidays, express your willingness to be flexible. Share past experiences where you've adapted to changing schedules or demands, showing that you're a reliable team player.
