Hotel Services Manager

Hotel Services Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage luxury serviced apartments, ensuring top-notch cleanliness and guest satisfaction.
  • Company: Join a leading recruitment firm specialising in high-quality candidates for the Property sector.
  • Benefits: Enjoy competitive pay, potential remote work options, and opportunities for career growth.
  • Why this job: Be part of a dynamic team enhancing luxury living experiences across London and beyond.
  • Qualifications: Experience in property management or hotel environments preferred; strong leadership and communication skills required.
  • Other info: Work permit may be needed if not a passport holder; apply through the 'Apply now' button.

The predicted salary is between 36000 - 60000 £ per year.

We specialise in the recruitment of high quality candidates in the Property sector. We have an excellent opportunity for a Hotel Services Manager to oversee a portfolio of over 50 luxury serviced apartments spread across Central London & Wembley, and overseas.

Hotel Services Manager ’s Core Duties

  • Enhance the standard and quality of all properties in the portfolio
  • Ensure the properties are kept to the highest standards of cleanliness and maintenance
  • Manager a team of staff to uphold standards
  • Maintain the functionality and aesthetic appeal of the properties
  • Ensure guest satisfaction at all times
  • Work closely with third party contractors for cleaning and maintenance
  • Identify initiatives to boost the brand and firm reputation
  • Experienced in property management and / or managing serviced apartments
  • Good team management and leadership abilities
  • Do you have experience within a Hotel environment, not essential
  • Excellent communications skills
  • Good project management skills with ability to prioritise and meet deadlines

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button.

Created on 22/06/2025 by TN United Kingdom

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Hotel Services Manager employer: LinkPoint Resources

As a leading employer in the Property sector, we offer an exceptional opportunity for a Hotel Services Manager to thrive in a dynamic and supportive work environment. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, while our vibrant culture fosters teamwork and innovation. With a portfolio of luxury serviced apartments in Central London and Wembley, you will enjoy the unique advantage of working in one of the world's most exciting cities, ensuring both personal and professional fulfilment.
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Contact Detail:

LinkPoint Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Services Manager

✨Tip Number 1

Familiarise yourself with the luxury serviced apartment market in London. Understanding the unique needs and expectations of guests in this sector will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the property management and hospitality sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Hotel Services Manager role.

✨Tip Number 3

Prepare to discuss specific examples of how you've enhanced service standards or improved guest satisfaction in previous roles. Being able to share concrete achievements will set you apart from other candidates.

✨Tip Number 4

Research StudySmarter and our values, especially regarding quality and guest experience. Tailoring your conversation to align with our mission will show that you're genuinely interested in being part of our team.

We think you need these skills to ace Hotel Services Manager

Property Management
Team Leadership
Customer Service Excellence
Project Management
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Budget Management
Vendor Management
Quality Assurance
Health and Safety Compliance
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the core duties of a Hotel Services Manager. Highlight your relevant experience in property management and team leadership in your application.

Tailor Your CV: Customise your CV to reflect your experience in managing serviced apartments or similar roles. Emphasise your project management skills and any achievements that demonstrate your ability to enhance property standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to guest satisfaction. Mention specific examples of how you've improved service quality or managed teams effectively in previous roles.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at LinkPoint Resources

✨Showcase Your Leadership Skills

As a Hotel Services Manager, you'll be leading a team. Be prepared to discuss your previous experiences in team management and how you've successfully motivated staff to maintain high standards.

✨Demonstrate Your Attention to Detail

The role requires maintaining the highest standards of cleanliness and maintenance. Share specific examples of how you've ensured quality in past roles, particularly in property management or serviced apartments.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you've had to deal with guest complaints or manage unexpected issues with properties, and explain how you handled them.

✨Research the Company and Its Properties

Familiarise yourself with the company’s portfolio and values. Understanding their brand and reputation will help you align your answers with what they are looking for in a candidate.

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