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For Companies At a Glance
- Tasks: Execute site-based service activities for UPS systems, focusing on maintenance and repair.
- Company: ABB is a global leader in energy distribution solutions, driving sustainability and innovation.
- Benefits: Enjoy competitive salary, 25 days leave, flexible benefits, and private medical cover.
- Why this job: Make a real impact while collaborating with a supportive team in a dynamic environment.
- Qualifications: Relevant electronic qualification and 2 years experience with UPS or similar electronic systems required.
- Other info: Join a Top Employer recognised for excellent HR practices and employee support.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Service Operations Manager
In this role, you will have the opportunity to execute site-based service activities relating to UPS system (Uninterruptible Power Supply) including maintenance and repair. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.
What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
Your Role and Responsibilities
In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
The work model for the role is: #Field Based – On Site
- Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Qualifications for the Role
- Relevant Electronic qualification with experience of power electronics.
- 2 years working as field engineer on UPS systems or working on other electronic systems such as drives or similar technology.
- Experience working on high powered UPS and with large data center customers.
- Valid driving license in the UK.
- Strong communication and collaboration skills.
- Personal organization skills with a strong sense of accountability.
- Experience in all Microsoft office applications.
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond.
- Competitive salary
- 25 days annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
- Internal mobility opportunities, mentorships & access to projects globally
- Employee Assistance Programme
- Generous employee referral scheme
- Commercial vehicle
- Private medical cover
- Generous bonus scheme
For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunWhatRunstheWorld.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
UPS Field Service Engineer employer: ABB
Contact Detail:
ABB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UPS Field Service Engineer
✨Tip Number 1
Familiarise yourself with ABB's core values and mission. Understanding their commitment to sustainability and innovation will help you align your answers during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former ABB employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the UPS Field Service Engineer role.
✨Tip Number 3
Brush up on your technical knowledge related to UPS systems and power electronics. Being able to discuss recent advancements or challenges in the field during your interview will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 4
Prepare specific examples of how you've successfully identified and resolved technical issues in previous roles. Highlighting your problem-solving skills and customer service experience will make you stand out as a candidate who can deliver excellent service.
We think you need these skills to ace UPS Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in field service engineering and UPS systems. Use specific examples to demonstrate your skills in troubleshooting and customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your background aligns with ABB's mission of helping industries grow sustainably and how you can contribute to their goals.
Showcase Technical Skills: In your application, emphasise your electronic qualifications and any hands-on experience with power electronics or UPS systems. Highlight your familiarity with Microsoft Office applications as well.
Demonstrate Soft Skills: ABB values strong communication and collaboration skills. Provide examples in your application that showcase your ability to work effectively in teams and your personal organisation skills.
How to prepare for a job interview at ABB
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a UPS Field Service Engineer. Familiarise yourself with UPS systems, maintenance procedures, and troubleshooting techniques. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Experience
Prepare to discuss your previous experience as a field engineer, particularly with UPS systems or similar technologies. Highlight specific projects where you improved system performance or resolved technical issues, as this will show your problem-solving skills and ability to deliver excellent customer service.
✨Emphasise Communication Skills
Since the role involves working closely with customers, be ready to discuss how you effectively communicate and collaborate with clients. Share examples of how you've built relationships and identified opportunities for improvement in past roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the service operations team. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
