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- Tasks: Operate luxury trains and deliver exceptional customer experiences across scenic UK routes.
- Company: Join GB Railfreight, a leading rail operator known for innovation and excellence.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for overtime.
- Why this job: Be part of an iconic project that redefines luxury rail travel and customer service.
- Qualifications: Must be a qualified Freight Train Driver with a valid UK/EU licence and strong communication skills.
- Other info: Work in a supportive team environment and enjoy a 4-day working week.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Train Manager – Specialised Operations (London Talent Pool)
Job ID: UK-City of London | Posted: 31/3/2025
Drive Something Extraordinary: Train Manager – Specialised Operations
Join GB Railfreight and take the controls of Britain’s most luxurious rail experience.
Are you a qualified Freight Train Driver ready for a new, prestigious challenge? GB Railfreight is proud to partner with a renowned luxury hospitality brand to deliver their latest jewel.
This is not your typical rail job. This is your chance to be part of something truly iconic.
Responsibilities
We are seeking experienced Train Managers to operate across some of the UK’s most picturesque and historically significant routes. This isn’t just freight. This is a high-profile, luxury passenger service where the journey itself is the experience.
With an average 4-day working week (34.5 hours), this role aligns with the customers delivery periods—offering more working time during operations and increased rest periods during quieter spells. During non-delivery periods you will be re-dployed to assist with GBRf freight business.
As the Train Manager, you\’ll be an integral part of a first-class service that combines the romance of luxury rail with modern excellence. Working alongside on-board staff and service teams, your professionalism and attention to detail will help deliver an unforgettable experience for discerning customers from around the globe.
GB Railfreight is proud to partner with a renowned luxury hospitality brand to deliver their latest jewel
Why This Role is Special
- Operate Britain’s most luxurious train that sets a new standard for luxury rail travel.
- Deliver a world-class experience– This is more than driving trains; it\’s about representing excellence on every journey.
- Travel across some of the UK’s most scenic and prestigious routes
- Join a high-profile partnership with a name synonymous with elegance, heritage and premium travel
- Be part of a flagship projectthat’s drawing attention across the rail and hospitality industries.
GBRf is a proud partner in delivering this flagship contract. As one of the UK’s most respected and fastest-growing rail operators, we combine operational excellence with a strong focus on people, performance, and innovation. We are built on values of trust, professionalism, and empowerment, and we’re known for doing things differently—and doing them well.
- Competitive Salary: ÂŁ70,889 per year for a 34.5-hour week
- Work with a supportive, customer-focused team
- Be part of a growing, award-winning rail business
Qualifications
What We’re Looking For
- Qualified Freight Train Driverswith a passion for excellence
- Valid UK/EU Train Driver Licenceand full UK driving licence
- Strong route and traction knowledge (desirable)
- Flexibility to work varied shifts, including nights and weekends
- Impeccable safety record and professional standards
- Calm under pressure, with strong communication and customer-facing skills
- Proficient with IT systems (Word, Outlook, iPad apps)
- Must reside within 45 minutes of your designated depot
Our Company Values
- Professionalism– We set the highest standards, especially where safety is concerned
- Support– We look after our people so they can deliver for our customers
- Communication– Openness builds trust
- Empowerment– We believe in giving people ownership and responsibility
- Enjoyment– We take pride in what we do and enjoy the journey
Ready to deliver something truly special?
Join GB Railfreight and become a key part of the most luxurious rail experience in the UK. This is your opportunity to combine skill, prestige and passion in a role like no other.
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Train Manager - Specialised Operations (London Talent Pool) employer: GB Railfreight Limited
Contact Detail:
GB Railfreight Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Manager - Specialised Operations (London Talent Pool)
✨Tip Number 1
Familiarise yourself with the luxury hospitality brand that GB Railfreight is partnering with. Understanding their values and service standards will help you align your approach during interviews and demonstrate your commitment to delivering a first-class experience.
✨Tip Number 2
Network with current or former employees of GB Railfreight or those in the luxury rail sector. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer-facing skills during the interview process. Since this role involves delivering an unforgettable experience, think of examples from your past where you excelled in customer service or handled challenging situations effectively.
✨Tip Number 4
Stay updated on the latest trends in luxury travel and rail services. Being knowledgeable about industry developments can help you engage in meaningful conversations during interviews and show your passion for the role.
We think you need these skills to ace Train Manager - Specialised Operations (London Talent Pool)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Freight Train Driver, focusing on any luxury or customer-facing roles you've had. Emphasise your safety record and any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for excellence in rail travel. Mention why you are excited about the opportunity to work with GB Railfreight and how your skills align with their values of professionalism and support.
Highlight Relevant Experience: In your application, detail your route and traction knowledge, as well as your ability to work under pressure. Provide examples of how you've delivered exceptional customer service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at GB Railfreight Limited
✨Showcase Your Passion for Excellence
During the interview, make sure to express your enthusiasm for delivering a world-class experience. Share examples from your past roles where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the luxury service ethos of GB Railfreight.
✨Demonstrate Strong Communication Skills
As a Train Manager, you'll need to communicate effectively with both your team and passengers. Prepare to discuss how you've handled challenging situations in the past, showcasing your ability to remain calm under pressure while maintaining professionalism.
✨Highlight Your Safety Record
Safety is paramount in this role. Be ready to talk about your impeccable safety record and any relevant training or certifications you possess. This will reassure the interviewers of your commitment to maintaining the highest standards.
✨Familiarise Yourself with the Routes
Having strong route and traction knowledge is desirable for this position. Research the scenic routes you may be operating on and be prepared to discuss how your familiarity with these areas can enhance the passenger experience.
