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- Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
- Company: Join JRHT, a values-driven housing association focused on community and care.
- Benefits: Enjoy a competitive salary of £12.62 per hour and flexible part-time hours.
- Why this job: Make a real difference in residents' lives while working in a supportive and inclusive team.
- Qualifications: Customer service experience in a care home and knowledge of food safety regulations required.
- Other info: We promote diversity and welcome applications from all backgrounds, including those with disabilities.
Food Service Assistant – The Oaks / Hartrigg Oaks
Salary: £12.62 per hour
Permanent, Part Time (15 hours per week)
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You’ll support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.
Serving in The Oaks and other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations.
You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstratable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Closing date for applications is 8th August 2025.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - The Oaks / Hartrigg Oaks employer: Joseph Rowntree Foundation
Contact Detail:
Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant - The Oaks / Hartrigg Oaks
✨Tip Number 1
Familiarise yourself with food safety regulations and health & safety procedures. Being knowledgeable in these areas will not only boost your confidence but also demonstrate to us that you take the role seriously.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've positively interacted with residents or customers in previous roles. This will help us see your interpersonal skills in action.
✨Tip Number 3
Research The Oaks and its values. Understanding our commitment to care and community will allow you to align your responses during any interviews, showing us that you're a great fit for our team.
✨Tip Number 4
Be ready to discuss how you can contribute to a clean and tidy environment. We value a 'clean as you go' work ethic, so think of specific instances where you've maintained cleanliness in your previous jobs.
We think you need these skills to ace Food Service Assistant - The Oaks / Hartrigg Oaks
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations.
Tailor Your CV: Make sure your CV reflects relevant experience in a care home environment. Emphasise your interpersonal skills and any previous roles that involved food service or customer interaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent service to residents. Mention specific examples of how you've adhered to food safety standards and worked positively with diverse teams.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Joseph Rowntree Foundation
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with food safety standards and customer service expectations in a care home environment, as these will likely be key discussion points during your interview.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with residents and colleagues, be prepared to demonstrate your interpersonal and communication skills. Share examples from your past experiences where you successfully interacted with diverse groups or handled challenging situations.
✨Emphasise Your Commitment to Cleanliness
Highlight your understanding of the importance of hygiene and cleanliness in food service. Be ready to discuss how you maintain high standards in your previous roles, especially regarding kitchen cleanliness and food safety regulations.
✨Express Your Passion for Customer Service
Convey your enthusiasm for providing excellent customer service. Discuss how you can contribute to creating a welcoming atmosphere for residents and how you would ensure their preferences are met, which is crucial in a care home setting.
