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For Companies At a Glance
- Tasks: Manage complex employee relations cases and provide expert coaching to managers.
- Company: Join a leading global organisation in the rapidly growing tech and telecoms sector.
- Benefits: Enjoy a competitive daily rate and the chance to work in a collaborative HR team.
- Why this job: Be part of a dynamic environment that values compliance and positive employee experiences.
- Qualifications: Extensive experience in employee relations, particularly across the EMEA region, is essential.
- Other info: Familiarity with Freshdesk and local labour laws in multiple countries is highly desirable.
The predicted salary is between 54000 - 72000 £ per year.
Job Description
Employee Relations Consultant – EMEA
Contract: 12-month Fixed-Term Contract
Location: City of London
Daily Rate: £225 – £250
Randstad is urgently seeking an experienced Employee Relations Consultant for a 12-month contract with a leading global organisation in the tech and telecoms sector, currently experiencing rapid growth across the EMEA region.
This role offers an exciting opportunity to join a collaborative HR team, where you will play a pivotal part in managing complex employee relations issues, driving process improvements, and partnering effectively with legal and HR stakeholders.
Key Responsibilities:
- Manage a variety of complex ER-related cases, including performance issues, grievances, investigations, and disciplinary actions.
- Provide expert coaching and guidance to managers on ER best practices and employment law compliance.
- Handle and track cases efficiently through a ticketing system (e.g., Freshdesk or similar).
- Ensure strict compliance with local labour laws, particularly across the UK, Germany, France, and the UAE.
- Lead and contribute to initiatives aimed at fostering a positive and compliant employee experience.
- Respond promptly to ER queries, conducting thorough investigations where necessary.
- Advise on performance improvement plans, policy interpretation, and other ER-related matters.
About You:
- Extensive proven experience as an Employee Relations Consultant or Manager, with a strong focus on the EMEA region.
- Confidence in independently managing a diverse caseload of ER issues.
- Proficiency with Freshdesk or a similar HR ticketing system.
- Comprehensive knowledge and awareness of local labour laws and legal compliance across EMEA, with specific experience in the UK, Germany, France, and the UAE being highly desirable.
- Exceptional communication, interpersonal, and analytical skills.
- Prior experience in the tech or telecoms industry is preferred.
- Familiarity with Workday ATS is an advantage.
Employee Relations Specialist employer: Randstad UK
Contact Detail:
Randstad UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Familiarise yourself with the specific labour laws in the UK, Germany, France, and the UAE. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and your ability to manage complex employee relations issues effectively.
✨Tip Number 2
Highlight any experience you have with HR ticketing systems like Freshdesk. Being able to efficiently handle and track cases is crucial for this role, so showcasing your proficiency can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed diverse employee relations cases in the past. Be ready to discuss specific challenges you faced and how you resolved them, as this will illustrate your problem-solving skills and expertise in the field.
✨Tip Number 4
Network with professionals in the tech and telecoms industry. Engaging with others in your field can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job with us at StudySmarter.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Employee Relations Consultant, especially focusing on your work in the EMEA region. Include specific examples of managing complex ER cases and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your expertise in handling performance issues, grievances, and compliance with local labour laws across the UK, Germany, France, and the UAE.
Showcase Relevant Skills: In your application, clearly outline your proficiency with HR ticketing systems like Freshdesk and your familiarity with Workday ATS. Highlight your communication and analytical skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any errors. A polished application reflects your attention to detail and professionalism, which is essential in the HR field.
How to prepare for a job interview at Randstad UK
✨Know Your Labour Laws
Make sure you brush up on local labour laws, especially those relevant to the UK, Germany, France, and the UAE. Being able to discuss these confidently will show your expertise and understanding of compliance in employee relations.
✨Demonstrate Your ER Experience
Prepare specific examples from your past experience where you've successfully managed complex employee relations cases. Highlight your problem-solving skills and how you navigated challenging situations to achieve positive outcomes.
✨Familiarise Yourself with Ticketing Systems
Since the role involves handling cases through a ticketing system like Freshdesk, it’s beneficial to familiarise yourself with how such systems work. Be ready to discuss any similar tools you've used and how they helped streamline your processes.
✨Showcase Your Communication Skills
As an Employee Relations Specialist, strong communication is key. Prepare to demonstrate your interpersonal skills during the interview by engaging actively and articulating your thoughts clearly. This will reflect your ability to coach managers and handle sensitive issues effectively.
