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- Tasks: Manage applicants, conduct viewings, negotiate offers, and ensure exceptional customer service.
- Company: KFH is London's largest property services group, managing over 15,000 units across 130 locations.
- Benefits: Enjoy uncapped commission, annual awards, skiing trips, and community charity involvement.
- Why this job: Join a collaborative team, enhance your skills, and make a real impact in the property sector.
- Qualifications: Proven estate agency experience, outstanding communication skills, and a passion for customer service.
- Other info: KFH values diversity and inclusivity, creating a supportive environment for all employees.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a senior lettings negotiator you will may a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
As a senior lettings negotiator at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.
This senior lettings negotiator role is for someone looking for that next step in property.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
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Senior Lettings Negotiator - Islington employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator - Islington
✨Tip Number 1
Network with current and former employees of KFH to gain insights into the company culture and expectations for the Senior Lettings Negotiator role. This can help you tailor your approach and demonstrate your understanding of their values during the interview.
✨Tip Number 2
Familiarise yourself with the latest trends in the London property market, especially in Islington. Being knowledgeable about local developments and rental prices will show your commitment and expertise when discussing potential strategies with the interviewers.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with clients and colleagues in your previous roles. Highlighting your communication skills and customer service experience will be crucial in demonstrating your fit for this position.
✨Tip Number 4
Show enthusiasm for KFH's community involvement and charity work. Discussing your willingness to participate in company events or initiatives can set you apart as a candidate who aligns with their values and is eager to contribute beyond just the job role.
We think you need these skills to ace Senior Lettings Negotiator - Islington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Negotiator. Focus on your achievements, such as successful negotiations and customer satisfaction, to demonstrate your suitability for the senior role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your ability to build relationships. Mention specific examples of how you've contributed to previous teams and how you can bring value to KFH.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as negotiation, communication, and customer service. Use concrete examples to illustrate how you've successfully applied these skills in past roles.
Show Enthusiasm for the Company: Research KFH and mention what excites you about their approach to property services. Express your eagerness to contribute to their legacy of exceptional customer service and collaboration.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Lettings Negotiator in detail. Highlight specific examples of how you've successfully managed applicants, conducted viewings, and negotiated offers. This will demonstrate your capability and readiness for the senior role.
✨Emphasise Customer Service Skills
Since exceptional customer service is a key focus for KFH, be ready to share instances where you went above and beyond for clients. Discuss how you build relationships with landlords and tenants, and how this has positively impacted your previous roles.
✨Demonstrate Team Collaboration
KFH values collaboration, so be sure to mention your ability to work well with colleagues. Share examples of how you've contributed to team success or supported others in achieving their goals, showcasing your teamwork skills.
✨Prepare Questions About Company Culture
Research KFH's company culture and values, and prepare thoughtful questions to ask during the interview. This shows your genuine interest in the company and helps you assess if it's the right fit for you, especially regarding their commitment to diversity and inclusion.
