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- Tasks: Lead a team to deliver top-notch housing repairs and maintenance services.
- Company: Join East Devon District Council, a Gold Investors in People organisation committed to community well-being.
- Benefits: Enjoy hybrid working, flexible hours, and a range of health and wellbeing perks.
- Why this job: Be part of a transformative journey in council housing, making a real impact on communities.
- Qualifications: Relevant management qualification and experience in housing services required.
- Other info: Apply by 3rd August 2025; interviews scheduled for the following week.
The predicted salary is between 44000 - 52000 £ per year.
Job Description
£50,788 to £57,766 per annum
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Permanent, full time x 37 hours
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Based at Honiton with hybrid working and a range of flexible working options
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Be part of our transformation
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East Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.
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Join us at this key moment and be part of shaping the future of council housing in East Devon as we build a new management structure within our Property & Asset team.
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Team East Devon – more than just a job
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Our Property & Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.
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In this role you will play an important role in supporting our Corporate Lead for Property & Asset to shape the delivery of an efficient, high-quality, customer focused housing repairs and maintenance service across East Devon District Council’s housing stock. This includes responsive repairs, cyclical maintenance, and contractor management, ensuring compliance with legal, regulatory, and health and safety requirements.
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We’ll need you to have a relevant professional or management qualification together with a formal qualification in a building related subject or demonstrable equivalent experience. A knowledge of general management of a housing service and a good understanding of housing policy and legislation together with experience of delivering a high-quality customer service.
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About us\\n
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
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Apply\\n
To apply online, please visit www.eastdevon.gov.uk/jobs.For an informal discussion, please contact Andy King, Assistant Director, Housing Regulated Services by email Andrew.King@eastdevon.gov.uk
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Closing date: Midnight on Sunday, 3rd August 2025 with interviews planned for week commencing 11th August 2025
Repairs Service Manager employer: EAST DEVON DISTRICT COUNCIL
Contact Detail:
EAST DEVON DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Service Manager
✨Tip Number 1
Familiarise yourself with East Devon District Council's recent initiatives and achievements in housing services. Understanding their transformation journey will help you align your vision with theirs during discussions.
✨Tip Number 2
Network with current employees or professionals in the housing sector to gain insights into the role and the organisation's culture. This can provide you with valuable information that may not be publicly available.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed repairs and maintenance services in the past. Highlighting your experience in contractor management and compliance will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your commitment to customer service by preparing to share instances where you've improved service delivery or resolved tenant issues effectively. This will illustrate your alignment with their goal of delivering high-quality services.
We think you need these skills to ace Repairs Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Repairs Service Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant professional or management qualifications, as well as any experience in housing services, repairs, and maintenance. Use specific examples to demonstrate your ability to deliver high-quality customer service.
Showcase Your Knowledge: Demonstrate your understanding of housing policy, legislation, and compliance requirements in your application. This will show that you are well-informed and prepared to handle the responsibilities of the role.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager, if possible. Mention why you are interested in working for East Devon District Council and how you can contribute to their goals of improving housing services.
How to prepare for a job interview at EAST DEVON DISTRICT COUNCIL
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Repairs Service Manager. Familiarise yourself with the key aspects of housing repairs, maintenance services, and contractor management. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your relevant qualifications and experience in managing housing services. Be ready to provide examples of how you've delivered high-quality customer service and ensured compliance with regulations in previous roles.
✨Emphasise Teamwork
Highlight your ability to work collaboratively within a diverse team. Discuss how you can contribute to the Property & Asset Service's goal of delivering for residents, and share any experiences where teamwork led to successful outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's future plans and the role's impact on the community. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
