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- Tasks: Join us as a Concierge Assistant, managing the front entrance and providing top-notch service.
- Company: We are a prestigious residence in Kensington, known for our exceptional service and luxury.
- Benefits: Enjoy a competitive salary of £27,500 plus holiday pay and a vibrant work environment.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and make a real impact.
- Qualifications: No specific experience required; just bring your enthusiasm and a passion for helping others.
- Other info: Perfect for high school and college students looking for flexible hours and valuable experience.
The predicted salary is between 22000 - 33000 £ per year.
Job Description
Job Title: Concierge Assistant
Location: KensingtonSalary: £27,500 per annum
Working Days: 5 days out of 7
Working hours: Rotating early (7 am – 3 pm), late (3 pm – 11 pm) and day shifts (varied between 9 am – 5 pm / 12 pm – 8 pm depending on business needs)
Profile:
My client is a premier property management firm dedicated exclusively to overseeing some of the most prestigious and architecturally iconic residential developments in the London. With a portfolio that spans super-prime residences in central London, they deliver white-glove service that mirrors the lifestyles of the residents.
Responsibilities include:
- Manning the residence front entrance
- Providing car valet services
- Ensuring the safety of resident's personal belongings (ie car keys)
- Luggage removal from vehicles
- Assisting the Concierge / Receptionists with front office, concierge and administrative tasks
- General bookings: Organising taxis, arranging reservations and more
- Maintaining exceptional service standards in line with resident's evolving needs
- Building patrols to ensure the safety of the residents
- Key handling
- Answering calls and emails
- Post and parcels – Alerting residents when deliveries have come in
Essential requirements:
- Clean full UK driving licence (held for at least 2 years)
- Concierge experience or relevant experience
Benefits:
- Pension scheme
- Enhanced annual leave
- Opportunity to progress
Concierge Assistant employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Assistant
✨Tip Number 1
Familiarise yourself with the local area, especially Kensington. Knowing the best restaurants, shops, and attractions will impress during your interview and show your commitment to providing exceptional service.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios you might encounter as a Concierge Assistant. This will help you articulate your approach to handling various situations effectively.
✨Tip Number 3
Network with professionals in the hospitality industry. Attend local events or join online forums to connect with others who can provide insights or even refer you for the position.
✨Tip Number 4
Demonstrate your organisational skills by preparing a list of tasks you would prioritise in a busy concierge environment. This shows your proactive approach and readiness for the role.
We think you need these skills to ace Concierge Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Concierge Assistant. Highlight your relevant experience in customer service, front office tasks, and any administrative skills that align with the role.
Tailor Your CV: Customise your CV to reflect your experience related to concierge services, car valet, and maintaining high service standards. Use specific examples from previous roles to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention why you are interested in this position and how your background makes you a perfect fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Concierge Assistant.
How to prepare for a job interview at Abbatt Property Recruitment
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Concierge Assistant. Familiarise yourself with tasks like manning the front entrance and providing car valet services, as well as the importance of maintaining exceptional service standards.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. This role is all about creating a welcoming environment, so be ready to discuss how you handle difficult situations with grace.
✨Dress to Impress
As a Concierge Assistant, you'll be the first point of contact for residents. Dress smartly and professionally for the interview to reflect the high standards expected in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the expectations for the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
