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- Tasks: Be the friendly face of security, managing visitors and ensuring safety.
- Company: Join City Group, a leader in providing professional security services.
- Benefits: Enjoy free parking, uniform provided, and flexible shifts.
- Why this job: Gain valuable experience in a dynamic environment while making a difference.
- Qualifications: Must have a valid SIA Licence and excellent customer service skills.
- Other info: Open to all backgrounds; we value diversity and inclusion.
Job Title: Relief Security Officer / Security Concierge Location: Covering Watford, Hemel Hempstead, and Hatfield areas (Postcodes: WD18, HP2, AL10) Pay Rate: £12.36 £14.00 per hour (site dependent) Start Date: ASAP Our client currently recruiting a professional and flexible Relief Security Officer / Concierge to support corporate office sites across the Watford, Hemel Hempstead, and Hatfield areas. This role requires a high level of customer service, reliability, and the ability to adapt to different site requirements and environments. Key Responsibilities: * * Providing a welcoming and professional front-of-house experience * Handling reception duties, including managing visitors and basic administrative tasks * Conducting security patrols across office buildings * Responding to fire and intruder alarm activations * Monitoring access control systems and managing site entry * Reporting maintenance issues and escalating incidents appropriately * Lone working on occasion as required Requirements: * * Valid SIA Licence Security Guarding (SG) or Door Supervisor (DS) * Excellent customer service and front-of-house presence * Strong communication skills (spoken and written English) * Experience in patrolling, access control, or reception duties is preferred * Previous corporate security experience is an advantage * Must be reliable, well-presented, and able to work across various sites as needed Shift Details: * * Relief coverage hours and locations will vary based on site needs * Mixture of day and night shifts * Average hours per week will vary Additional Information: * * Free parking available on sites * Uniform provided City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age
Relief Security Officer / Security Concierge employer: City Group Recruitment
Contact Detail:
City Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer / Security Concierge
✨Tip Number 1
Familiarise yourself with the specific areas you'll be covering, such as Watford, Hemel Hempstead, and Hatfield. Understanding the local environment can help you demonstrate your commitment and readiness to adapt to different sites during your interview.
✨Tip Number 2
Highlight your customer service skills in conversations with potential employers. Since this role requires a high level of interaction with visitors, showcasing your ability to create a welcoming atmosphere will set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions related to security scenarios. Being able to articulate how you would handle various situations, such as alarm activations or managing access control, will demonstrate your readiness for the role.
✨Tip Number 4
Network with professionals in the security industry. Engaging with others who work in similar roles can provide insights into the job market and may even lead to referrals, increasing your chances of landing the position.
We think you need these skills to ace Relief Security Officer / Security Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in customer service, security, and adaptability.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved security, customer service, or front-of-house duties. Mention specific examples where you demonstrated reliability and strong communication skills.
Showcase Your SIA Licence: Make sure to clearly state your valid SIA Licence in your application. This is a crucial requirement for the role, so it should be prominently featured in your CV and cover letter.
Professional Presentation: Since the role requires a well-presented individual, ensure your CV and cover letter are professionally formatted and free of errors. Use a clear and concise writing style to convey your suitability for the position.
How to prepare for a job interview at City Group Recruitment
✨Showcase Your Customer Service Skills
As a Relief Security Officer, you'll need to provide a welcoming front-of-house experience. Be prepared to discuss specific examples of how you've delivered excellent customer service in previous roles.
✨Demonstrate Flexibility and Adaptability
This role requires you to adapt to different site requirements. Highlight your ability to handle various situations and environments, and share experiences where you've successfully adjusted to changing circumstances.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly, and be ready to answer questions about your communication style and how you handle interactions with visitors.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in security situations. Think of scenarios where you've had to respond to alarms or manage access control, and be ready to explain your thought process and actions.
