Deputy Hotel Manager (m/f/d) (London)
Deputy Hotel Manager (m/f/d) (London)

Deputy Hotel Manager (m/f/d) (London)

London Full-Time 26000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional service and smooth operations in a vibrant hotel environment.
  • Company: Join Ruby Hotels, a fast-growing hospitality group known for its unique personality and Lean Luxury philosophy.
  • Benefits: Enjoy flexible work options, F&B credits, mobility allowances, and legendary staff rates for you and a friend.
  • Why this job: Be part of a creative culture that values individuality and offers opportunities for personal and professional growth.
  • Qualifications: Must have hospitality training or degree, leadership experience, and a warm, engaging personality.
  • Other info: Diversity and inclusion are at our core; we celebrate unique backgrounds and perspectives.

The predicted salary is between 26000 - 36000 £ per year.

Get AI-powered advice on this job and more exclusive features.

People & Culture | Recruiting | Ruby Hotels & Workspaces | Rubyverse

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world ? That your workplace should be a place with personality and soul , where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Stella . Tucked away down a narrow London lane, our Ruby Stella takes her name and inspiration from one of the neighborhood’s historic literary lights: Charles Dickens. With Farringdon’s rich history as a creative hub, with jewelers and bookbinders in mind, we set to work creating a cosy, bookish space. Our Ruby Stella and her 153 rooms are within strolling distance of the shops and theatres of the West End, along with historic sights like St Paul's Cathedral and the Tower of London. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy , creating a contemporary and affordable form of luxury. Join us and make it your own story

Trust Us, You Won't Get Bored, As You

  • lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
  • ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes
  • take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
  • live the Ruby Spirit and take care of the execution of our internal styles and quality standards
  • support your Hotel Manager in recruiting the best talents and thus build a strong team
  • handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
  • ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
  • ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

We've Been Waiting For You, Since You Have/are

  • completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
  • experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
  • good knowledge of POS, PMS, and business management.
  • a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
  • a warm and welcoming personality and your communication skills allow you to shine in every interaction
  • a knack for charming guests, with a hands-on mentality to match
  • fluent in English

What's in for you? That's how we groove:

Ruby, Ruby, Ruby

  • your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
  • better together – at work, during team events or just because it’s Monday

'Cause I'm having a good time

  • sip, snack, repeat – with your Ruby F&B-Credit
  • no more excuses – we support your sports program
  • LEGEN…wait for it…DARY staff rates – for you and your travel buddy

Money, Money, Money

  • no matter how you get to work – a mobility allowance comes on top
  • take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement

Ain't no mountain high enough

  • level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
  • innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic – there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players . Not perfect CVs, but great personalities , who’ll help us create hotels and workspaces with character and soul . So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion

We believe that…

  • you can love whoever you want to
  • you should decide for yourself whether and with which pronouns you would like to be addressed
  • you can be proud of your heritage and culture
  • you don't have to justify your religion or world view
  • you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If You Want To Know What To Expect, Listen To Ang From Our Cluster In London. You Can Find Even More Ruby Stories Here Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Deputy Hotel Manager (m/f/d) (London) employer: Ruby

At Ruby, we pride ourselves on fostering a vibrant and inclusive work culture where your personality truly matters. As a Deputy Hotel Manager at our charming Ruby Stella in London, you'll enjoy a range of benefits including competitive pay, mobility allowances, and opportunities for personal growth through coaching and mentoring. Join us in creating a unique hospitality experience that feels like home, while being part of a fast-growing group that values innovation and diversity.
R

Contact Detail:

Ruby Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Hotel Manager (m/f/d) (London)

✨Tip Number 1

Familiarise yourself with Ruby Hotels' unique culture and values. Understanding their 'Lean Luxury' philosophy and how they prioritise personality and creativity will help you align your approach during interviews.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in lifestyle hotels. Engaging with current or former employees can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to showcase your leadership style and how you foster team development. Ruby values charismatic leaders, so think of examples where you've successfully motivated a team or improved workplace culture.

✨Tip Number 4

Demonstrate your problem-solving skills by preparing scenarios where you've handled guest feedback or operational challenges creatively. This aligns with Ruby's focus on exceptional service and guest satisfaction.

We think you need these skills to ace Deputy Hotel Manager (m/f/d) (London)

Leadership Skills
Team Management
Customer Service Excellence
Operational Management
Financial Acumen
Inventory Management
Knowledge of POS and PMS Systems
Coaching and Mentoring
Problem-Solving Skills
Communication Skills
Guest Relations
Attention to Detail
Creativity in Service Solutions
Compliance Knowledge (HACCP, Safety Regulations)
Adaptability

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Ruby Hotels' unique culture and values. Highlight how your personality aligns with their emphasis on creativity, warmth, and a welcoming atmosphere in your application.

Tailor Your CV: Make sure your CV reflects your experience in hospitality and leadership roles. Emphasise any relevant skills such as team management, guest relations, and operational efficiency that align with the job description.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to contribute to Ruby's mission. Use specific examples from your past experiences to demonstrate your ability to lead teams and create exceptional guest experiences.

Showcase Your Personality: Ruby is looking for great personalities, not just perfect CVs. Let your authentic self shine through in your application. Share anecdotes or experiences that highlight your character and how you can contribute to the Ruby spirit.

How to prepare for a job interview at Ruby

✨Show Your Personality

Ruby Hotels values personality and authenticity, so be sure to let your true self shine during the interview. Share personal anecdotes that reflect your character and how you connect with others.

✨Demonstrate Leadership Skills

As a Deputy Hotel Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and ability to foster a positive atmosphere.

✨Emphasise Guest Experience

Highlight your commitment to exceptional guest service. Be ready to discuss how you've handled guest feedback or complaints creatively and charmingly, ensuring they feel at home.

✨Understand Ruby's Values

Familiarise yourself with Ruby's Lean Luxury philosophy and their approach to hospitality. Show that you align with their values by discussing how you can contribute to creating a unique and welcoming environment.

Deputy Hotel Manager (m/f/d) (London)
Ruby
R
  • Deputy Hotel Manager (m/f/d) (London)

    London
    Full-Time
    26000 - 36000 £ / year (est.)

    Application deadline: 2027-07-15

  • R

    Ruby

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