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- Tasks: Lead production management and drive operational excellence for top global brands.
- Company: Join Twelve, a B-Corp certified company creating inspiring merchandise and packaging.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Be part of a mission-driven team focused on innovation and social responsibility.
- Qualifications: 10+ years in production management; strong leadership and analytical skills required.
- Other info: Fluency in French is essential for this role.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Director of Production, EMEA (CPG, Manufacturing)
Join to apply for the Director of Production, EMEA (CPG, Manufacturing) role at Twelve
Director of Production, EMEA (CPG, Manufacturing)
Join to apply for the Director of Production, EMEA (CPG, Manufacturing) role at Twelve
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About Us
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility—proudly B-Corp certified and working exclusively with vetted and approved partners.
About Us
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility—proudly B-Corp certified and working exclusively with vetted and approved partners. Position Summary
At Twelve, we take pride in delivering best-in-class product development and production solutions for leading global brands. As we continue to grow, we are seeking a strategic, process-driven Director, Production Management to serve as the right hand to the SVP, Production. This individual will drive operational excellence, optimize production workflows, and lead cross-functional initiatives that ensure seamless execution across our product categories. This role requires a strong client mindset: the Director will serve as both an internal anchor and external voice of confidence, owning key production-related conversations with clients, providing updates, solutions, and insights that reinforce Twelve’s role as a trusted and strategic partner. The Director of Production will play a pivotal role in scaling operations, mitigating risks, and fostering strong vendor and client relationships while driving innovation and efficiency within our production team. Key Responsibilities
Strategic Leadership & Operational Oversight
- Serve as a key strategic partner to the SVP, Production, supporting high-level decision-making and ensuring alignment with business objectives.
- Champion a solutions-oriented approach in all production-related client conversations, ensuring confidence, clarity, and trust are consistently upheld.
- Lead the continuous improvement of production processes, identifying opportunities for increased efficiency, cost savings, and risk mitigation.
- Oversee the end-to-end production lifecycle, ensuring seamless execution from product development through final delivery.
- Develop and implement best practices, policies, and SOPs to improve scalability and cross-functional collaboration.
- Analyze and assess production performance metrics, leveraging data to inform decision-making and improve efficiencies.
Production & Supply Chain Management
- Oversee domestic and global production operations, ensuring high standards of quality, compliance, and efficiency.
- Ensure smooth order fulfillment and processing, including PO/SO management, invoicing, inventory allocation, and client-portal processes.
- Maintain and update COGS in our ERP system to ensure accuracy of project margins.
- Analyze product margins to identify areas for improvement and cost-saving opportunities.
- Manage relationships with factories, suppliers, and logistics partners in China, the US, EMEA, and other key markets, ensuring timely execution and adherence to compliance standards.
- Negotiate pricing and contract terms with vendors to optimize costs while maintaining strong partnerships.
- Coordinate transportation and delivery of finished goods in collaboration with our Logistics Manager. Ensure proper shipping documentation (Packing List, Commercial Invoice) is collected and shared with nominated freight forwarders.
- Monitor supply chain risks and develop contingency plans to proactively address potential disruptions.
Client & Stakeholder Management
- Serve as a primary point of contact for production-related client communication—owning timelines, managing risks, and confidently navigating escalations with clarity and professionalism.
- Actively lead conversations with clients to communicate status updates, troubleshoot challenges, and manage expectations around production milestones.
- Work closely with Account Management, Development, and Compliance to ensure production execution aligns with client strategy, brand standards, and commercial goals.
- Help translate complex production updates into clear, actionable insights for internal and external stakeholders.
Team Leadership & Development
- Lead and mentor a high-performing production team, providing guidance, training, and professional development.
- Establish clear goals and KPIs for the production team, ensuring accountability and continuous improvement.
- Foster a culture of collaboration, problem-solving, and operational excellence within the production function.
Qualifications
- 10+ years of experience in production management, supply chain, or operations within a fast-paced, product-driven environment.
- Proven leadership experience, including managing teams and scaling operations.
- Strong knowledge of global supply chain logistics, compliance regulations (Prop 65, REACH), and QA/QC standards.
- Experience with EDI, ASN data flows, vendor compliance, and routing guide standards.
- Advanced problem-solving and analytical skills, with the ability to drive data-informed decision-making.
- Expertise in Microsoft Excel, PowerPoint, Google Suite, and project management tools; NetSuite and SPS Commerce experience strongly preferred.
- Exceptional organizational, communication, and negotiation skills, with the ability to build strong relationships across stakeholders.
- A strategic thinker who thrives in a dynamic, high-growth environment and can balance big-picture planning with day-to-day execution.
- Professional proficiency in French is required; fluency in both written and spoken French is essential for communicating with EMEA-based vendors and partners.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Marketing Services
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Director of Production, EMEA (London) employer: Twelve
Contact Detail:
Twelve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Production, EMEA (London)
✨Tip Number 1
Familiarise yourself with Twelve's unique end-to-end methodology and their commitment to social responsibility. Understanding their approach will help you align your experience and values with theirs during conversations.
✨Tip Number 2
Highlight your experience in managing cross-functional teams and optimising production workflows. Be ready to discuss specific examples of how you've driven operational excellence in previous roles.
✨Tip Number 3
Prepare to demonstrate your knowledge of global supply chain logistics and compliance regulations. Being able to speak confidently about these topics will show that you're well-equipped for the challenges of the role.
✨Tip Number 4
Since professional proficiency in French is required, practice discussing production-related topics in French. This will not only boost your confidence but also showcase your readiness to engage with EMEA-based vendors.
We think you need these skills to ace Director of Production, EMEA (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in production management, supply chain, and operations. Emphasise your leadership roles and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and problem-solving skills. Mention your familiarity with global supply chain logistics and how your experience can contribute to Twelve's commitment to operational excellence.
Highlight Language Proficiency: Since professional proficiency in French is required, ensure you clearly state your language skills in both your CV and cover letter. Provide examples of how you've used your language skills in a professional context.
Showcase Data-Driven Decision Making: In your application, include examples of how you've used data to inform decisions and improve efficiencies in past roles. This will demonstrate your analytical skills and ability to drive results, which are crucial for the Director of Production role.
How to prepare for a job interview at Twelve
✨Showcase Your Strategic Thinking
As a Director of Production, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've successfully aligned production processes with business objectives in previous roles. Highlight your experience in driving operational excellence and optimising workflows.
✨Emphasise Client Management Skills
This role requires a strong client mindset. Be ready to discuss how you've managed client relationships in the past, particularly in high-pressure situations. Share specific instances where you navigated challenges and maintained trust with clients.
✨Demonstrate Knowledge of Supply Chain Logistics
Familiarity with global supply chain logistics is crucial for this position. Brush up on compliance regulations and quality standards relevant to the industry. Be prepared to discuss how you've managed production operations across different regions and ensured adherence to these standards.
✨Prepare for Data-Driven Discussions
The role involves analysing production performance metrics to inform decision-making. Bring examples of how you've used data to drive improvements in production efficiency or cost savings. Show that you're comfortable with tools like Excel and project management software.
