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- Tasks: Support the Development Manager with administration and coordination tasks in estate management.
- Company: Join a dynamic team focused on career growth and supportive work culture.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for professional development.
- Why this job: Be part of a collaborative environment that values problem-solving and innovation.
- Qualifications: Good written grammar and communication skills are essential; no prior experience required.
- Other info: Contribute to a positive team culture and assist with various estate management tasks.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Are you looking for a career in estate management? Opportunity for career development and growth in a supportive team environment.
Working Hours:
Monday to Friday between 8am to 4pm
Duties:
- To provide a high level of administration support to the Development Manager.
- Maintaining the policies, company rules and to provide a consistent high quality of work.
- Prioritize work to ensure that deadlines and targets are met within the appropriate time scales.
- Coordinate basic works which includes dealing with contractors and estate staff accordingly.
- Good written grammar is a necessity, as the administrator will be required to draft correspondence.
- Dealing with resident enquiries as and when appropriate and escalating accordingly.
- To update and, when required, facilitate the sale of fobs and remotes and program as required.
- To liaise with contactors when they attend site and manage the handling of keys. This will include following up with contractors where they have not returned to the estate office by the end of the office working day.
- Update, amend, maintain & manage the main database of information for the estate.
- Manage the estate purchase ordering software system, placing PO's as necessary.
- Send out Welcome packs (electronically) to all new tenants & lessees, with follow-up to all non-received details.
- Communicate with the car parking company (temporary and permanent), administer all related correspondence relating to this.
- To take water meter readings upon request of a resident
- To take estate water and electricity meter readings on a monthly basis.
- Look after fingerprint clock in system and deal with invoices in accordance with recorded attendances.
- Deal with telephone enquiries together with any associated follow-up.
- Deal with email correspondence and replies as necessary, keeping team updated with current issues.
- Meeting and greeting clients, residents & contractors as required.
- Deal with all written correspondence on behalf of the team as required.
- Maintain electronic filing systems associated with the administration role.
- Liaising with Development Manager, Estate Agents, Lessees, Tenants, Surveyors, and the Developer as required.
- Regular checking of the estate internal postboxes across the estate.
- Send out circular monthly newsletters, letters/email updates to residents and lessees as requested by the Development/Assistant Manager.
- Assisting with all aspects of estate management as directed.
- Any other office related tasks as required.
- To adhere to the Landlord & Tenant Act and work within the approved budgetary constraints as directed by Estate Management.
- To pro-actively solve problems and recommend changes to make improvements.
- Produce reports for the Development Manager as directed. This will be to include, gym usage, Collating DataStation into an excel spreadsheet (or software in use at the time).
- To manage and order as necessary the stock/order system for cleaning, stationery and first aid supplies.
Other Responsibilities:
- To know, understand and demonstrate the Employee principles.
- Assist where necessary with any other reasonable tasks or duties when assigned by the Development or Assistant Development Manager.
- To help to create a 'can do, will do, with pleasure' culture within all aspects of the team.
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Administrator
✨Tip Number 1
Familiarise yourself with estate management principles and practices. Understanding the basics of property management, tenant relations, and contractor coordination will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Network with professionals in the estate management field. Attend local events or join online forums where you can connect with current estate administrators or managers. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your organisational skills. Since the role involves managing multiple tasks and deadlines, think of examples from your past experiences where you successfully prioritised work and met targets.
✨Tip Number 4
Showcase your communication skills. As the role requires dealing with residents and contractors, be ready to discuss how you handle enquiries and resolve issues effectively, highlighting any relevant experiences.
We think you need these skills to ace Estate Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and estate management. Emphasise skills such as organisation, communication, and problem-solving, which are crucial for the Estate Administrator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific duties from the job description, like managing correspondence and liaising with contractors, to demonstrate your understanding of the role.
Showcase Your Writing Skills: Since good written grammar is essential, ensure your application is free from spelling and grammatical errors. Use clear and concise language to reflect your ability to draft professional correspondence.
Highlight Teamwork and Adaptability: In your application, mention experiences where you worked effectively in a team or adapted to changing situations. This aligns with the supportive team environment mentioned in the job description.
How to prepare for a job interview at PMR
✨Showcase Your Organisational Skills
As an Estate Administrator, you'll need to manage multiple tasks efficiently. Be prepared to discuss your organisational strategies and provide examples of how you've successfully prioritised work in previous roles.
✨Demonstrate Strong Communication Abilities
Good written grammar is essential for this role. During the interview, highlight your experience in drafting correspondence and handling enquiries. You might even want to prepare a sample email or letter to showcase your writing skills.
✨Familiarise Yourself with Relevant Legislation
Understanding the Landlord & Tenant Act is crucial for this position. Brush up on key points and be ready to discuss how you would apply this knowledge in your day-to-day responsibilities.
✨Exhibit a Problem-Solving Mindset
The role requires proactive problem-solving skills. Think of examples where you've identified issues and implemented changes for improvement. This will demonstrate your ability to contribute positively to the team culture.
