Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client relationships and ensure operational efficiency in warranty services.
- Company: AIG is a global leader in insurance, dedicated to innovative risk management solutions.
- Benefits: Enjoy a comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: Join a culture of inclusion and innovation, making a real impact in the insurance industry.
- Qualifications: Experience in consumer insurance, strong communication skills, and proficiency in Microsoft Office required.
- Other info: This role is primarily office-based to foster collaboration and team support.
The predicted salary is between 36000 - 60000 £ per year.
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Client Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Purpose of the role:
- Lead the AIG relationship with major warranty clients.
- Take full responsibility for account performance, operational efficiency and Regulatory Compliance.
- Work closely with internal stakeholders to ensure accounts operate to their maximum potential and fully in compliance with AIG processes and procedures.
- Assist Service Programmes Head in the acquisition and onboarding of new business.
Accountabilities for the role:
- Support all client facing activity, drive and develop the account to its optimum potential
- Assist the Head of Service Programmes with the acquisition and launch of new business
- Monitor and manage clients & business partners and ensure they comply with AIG policies
- Analyse client data and provide recommendations on pricing, marketing and sales strategies
- Work with clients to develop & tailor products to increase production and profitability for both AIG and the client
- Comply with all legal, compliance and risk management responsibilities
- Work within agreed decision making standards, limitations and authorities
To carry out key accountabilities and objectives within the framework of AIG UK’s Conduct Risk policy.
Experience & Qualifications Required
- A background in consumer insurance and account management, including market research, project management and client relationships.
- Good communication and numeracy skills, both written and oral.
- Strong self-direction and initiative.
- Organised and thorough with the ability to work across multiple projects simultaneously and prioritise accordingly.
- Microsoft Word, Excel, PowerPoint application knowledge.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .
Functional Area:
TH – Other AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd #J-18808-Ljbffr
Warranty Service Programmes - Client Manager (12 month FTC) employer: American International Group
Contact Detail:
American International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Service Programmes - Client Manager (12 month FTC)
✨Tip Number 1
Familiarise yourself with AIG's core values and mission. Understanding their approach to risk management and customer service will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of AIG, especially those in similar roles. They can provide valuable insights into the company’s expectations and the nuances of the Client Manager position, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your skills in account management and client relations. Highlighting measurable outcomes from your previous roles can illustrate your ability to drive performance and operational efficiency.
✨Tip Number 4
Stay updated on industry trends in consumer insurance and warranty services. Being knowledgeable about current market conditions and challenges can help you engage in meaningful conversations during interviews and show your commitment to the role.
We think you need these skills to ace Warranty Service Programmes - Client Manager (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consumer insurance and account management. Emphasise your skills in project management, client relationships, and any specific achievements that align with the responsibilities of the Client Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of AIG's mission and values. Discuss how your background and skills make you a perfect fit for leading warranty client relationships and driving account performance.
Highlight Key Skills: In your application, focus on your communication and numeracy skills. Provide examples of how you've successfully managed multiple projects and prioritised tasks in previous roles, as these are crucial for the position.
Showcase Your Initiative: Demonstrate your self-direction and initiative in your application. Share instances where you've taken the lead on projects or contributed to business growth, as this aligns with the expectations for the Client Manager role at AIG.
How to prepare for a job interview at American International Group
✨Understand AIG's Values
Before the interview, take some time to research AIG's core values and mission. Understanding their commitment to risk management and customer service will help you align your answers with what they value most in a Client Manager.
✨Showcase Your Experience
Be prepared to discuss your background in consumer insurance and account management. Highlight specific examples of how you've successfully managed client relationships and improved account performance in previous roles.
✨Demonstrate Analytical Skills
Since the role involves analysing client data and making recommendations, be ready to discuss your analytical skills. You might want to prepare a few examples where your analysis led to successful outcomes or improvements in past projects.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the team dynamics, the challenges faced by the Service Programmes Head, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
