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For Companies At a Glance
- Tasks: Provide IT support, manage hardware, and coordinate tech for a dynamic team.
- Company: Join a fast-growing global SaaS company transforming modern teamwork.
- Benefits: Enjoy hybrid work, private healthcare, wellness memberships, and professional development budgets.
- Why this job: Perfect for problem solvers who want to enhance team productivity in a supportive culture.
- Qualifications: 3-5+ years in IT support with knowledge of Jamf and Okta required.
- Other info: Quick two-stage interview process for a friendly hiring experience.
The predicted salary is between 32000 - 50000 £ per year.
💻 Role: IT Support Operations Engineer
🌍 Location: Central London (Hybrid – 3 days a week in office)
💰 Salary: £60,000 + Equity
🛠 Key Skills: macOS, Okta, Jamf
Join a rapidly growing global SaaS company that\’s redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business.
You’ll be the go-to expert for:
- Day-to-day IT support (primarily Mac)
- Hardware lifecycle management (procurement, setup, logistics)
- Jamf and Okta management across our systems
- Onboarding, AV, and hybrid office tech coordination
What you’ll need:
- 3–5+ years in IT support or TechOps
- Strong macOS troubleshooting experience
- Familiarity with Jamf and Okta
- Organized, proactive, and solution-oriented mindset
⚡ Interview process: Just 2 stages – fast and friendly.
Perks & Benefits
- Equity
- Private healthcare from day one
- Pension scheme
- Free access to a leading wellness & gym membership platform
- Enhanced parental leave
- Budget for learning and professional development
- Year round mental health support, including access to therapists
If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you.
Apply now or drop me a message to learn more!
Information Technology Support Engineer employer: Switch Tech Talent
Contact Detail:
Switch Tech Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Familiarise yourself with Jamf and Okta, as these are key tools for the role. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Showcase your problem-solving skills during the interview by preparing examples of past IT support challenges you've faced. Highlight how you approached these issues and the positive outcomes that resulted from your solutions.
✨Tip Number 3
Research the company culture at Switch Tech Talent. Understanding their values and work environment will help you tailor your responses in the interview and show that you're a great fit for their team.
✨Tip Number 4
Network with current or former employees of Switch Tech Talent on platforms like LinkedIn. Engaging with them can provide valuable insights into the company and potentially give you a referral, which can significantly increase your chances of landing the job.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Mac systems. Emphasise your familiarity with Jamf and Okta, as these are key requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and proactive mindset. Mention specific examples of how you've streamlined systems or improved tech experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your 3-5 years of experience in IT support or TechOps. Include any certifications or training that relate to the job description, especially in hardware lifecycle management.
Prepare for the Interview: Since the interview process is fast and friendly, prepare to discuss your past experiences in detail. Be ready to explain how you would approach onboarding and tech coordination in a hybrid office environment.
How to prepare for a job interview at Switch Tech Talent
✨Show Your Technical Skills
Be prepared to discuss your experience with IT support, especially with Mac systems. Highlight specific examples where you've successfully resolved technical issues or streamlined processes.
✨Familiarity with Tools
Make sure you can talk confidently about your experience with Jamf and Okta. If you have any certifications or training in these tools, mention them to demonstrate your expertise.
✨Demonstrate Problem-Solving Abilities
Prepare to share examples of how you've tackled challenges in previous roles. This could include troubleshooting hardware issues or managing the logistics of tech setups for new employees.
✨Emphasise Your People Skills
Since this role is people-focused, be ready to discuss how you’ve effectively communicated with team members and supported their tech needs. Show that you can be approachable and helpful in a fast-paced environment.
