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For Companies At a Glance
- Tasks: Act as the voice of the customer, gathering insights and translating needs into product requirements.
- Company: Join Windward, a leader in Trading & Shipping solutions, committed to transparency and employee growth.
- Benefits: Enjoy a collaborative culture, opportunities for personal development, and the chance to travel globally.
- Why this job: Be part of a passionate team that values your input and drives real-world impact in the industry.
- Qualifications: 5+ years in Trading & Shipping, with B2B SaaS product management experience and strong communication skills.
- Other info: Frequent travel (30-50%) across Europe and globally is required.
The predicted salary is between 48000 - 72000 £ per year.
We know that to create meaningful solutions, everyone must be a part of our journey. We promote workplace transparency, and involve all crew members in our successes, challenges and ambitions for the future.
We are Passionate
We recognize our success depends on the happiness and connection each person feels. We strive to create a place where employees are encouraged to discover their passion.
We are Experts
We are proud to have a crew of top experts, visionaries and innovators. We encourage employees to do what they need to achieve their personal growth and development.
About The Position
Windward is looking for a customer-obsessed Outbound Product Manager to act as the voice of the customer for our Trading & Shipping (T&S) vertical. You will be reporting to Windward’s Trading and Shipping Director of Product, embedded in the field meeting clients, gathering strategic insights, and ensuring the relevance and resonance of our product strategy.
Key Responsibilities
- Serve as a daily interface between our customers and the product organization.
- Conduct in-depth discovery meetings, customer visits, and workshops with T&S clients globally.
- Identify unmet customer needs and market trends; synthesize insights into clear, actionable product inputs and validate existing product-market fit for current T&S solutions.
- Continuously test product hypotheses through structured feedback loops and iterate based on market reality.
- Act as a strategic sounding board to challenge internal assumptions using field-derived evidence.
- Work closely with the Product team to translate customer needs into prioritized product requirements.
- Collaborate with sales, customer success, and marketing to align GTM efforts with product direction.
- Represent Windward at industry events, forums, and strategic customer meetings.
- Be an advocate of the Windward brand and product vision in every customer interaction.
Requirements
Requirements
- 5+ years of experience in the Trading & Shipping industry – a must!
- Experience in Product Management within B2B SaaS companies
- Proven experience managing AI/ML-based products , with a solid grasp of model workflows, data pipelines, and the tradeoffs between performance and explainability.
- Extensive customer-facing experience , including running discovery sessions, field interviews, and roadmap presentations with enterprise clients.
- Excellent communication skills , with a knack for translating complex technical insights into compelling customer narratives.
- Deep empathy for users and a passion for solving real-world problems.
- Willingness and ability to travel frequently (~30-50%) across Europe and globally as needed.
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Outbound Product Manager – Trading & Shipping employer: Windward, Ltd.
Contact Detail:
Windward, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Product Manager – Trading & Shipping
✨Tip Number 1
Network with professionals in the Trading & Shipping industry. Attend relevant events, webinars, and forums to connect with potential colleagues and industry leaders. This can help you gain insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with Windward's products and services. Understanding their offerings will allow you to speak knowledgeably about how you can contribute to their goals and align your experience with their needs during interviews.
✨Tip Number 3
Prepare to discuss your customer-facing experiences in detail. Be ready to share specific examples of how you've gathered insights from clients and translated them into actionable product strategies, as this is crucial for the Outbound Product Manager role.
✨Tip Number 4
Showcase your understanding of AI/ML in product management. Since the role involves managing AI/ML-based products, be prepared to discuss your experience with data pipelines and model workflows, highlighting how you've balanced performance and explainability.
We think you need these skills to ace Outbound Product Manager – Trading & Shipping
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Outbound Product Manager position. Tailor your application to highlight relevant experiences in the Trading & Shipping industry.
Craft a Compelling CV: Your CV should clearly showcase your 5+ years of experience in the Trading & Shipping industry and any relevant product management roles. Highlight specific achievements, especially those related to customer engagement and AI/ML-based products.
Write a Tailored Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with Windward's mission and values, particularly your ability to act as the voice of the customer and your experience in conducting discovery sessions.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure that your application reflects your ability to translate complex technical insights into compelling narratives. Use clear and concise language throughout your CV and cover letter.
How to prepare for a job interview at Windward, Ltd.
✨Show Your Passion for the Industry
Make sure to express your enthusiasm for the Trading & Shipping industry during the interview. Share specific examples of how you've engaged with this sector in the past and what excites you about its future. This will demonstrate that you're not just looking for any job, but that you're genuinely invested in this field.
✨Prepare Customer-Centric Examples
Since the role requires acting as the voice of the customer, come prepared with examples from your previous experience where you successfully identified customer needs and translated them into actionable product insights. Highlight your ability to conduct discovery meetings and workshops effectively.
✨Demonstrate Your Communication Skills
Excellent communication is key for this position. Practice explaining complex technical concepts in simple terms, as you may need to do this with clients who aren't as technically savvy. Consider preparing a brief presentation or narrative that showcases your ability to convey information clearly.
✨Research Windward's Products and Market Position
Familiarise yourself with Windward's current products and their market positioning. Understanding their offerings and how they fit into the broader Trading & Shipping landscape will allow you to ask insightful questions and show that you're proactive about your potential role within the company.
