Warehouse Team Leader

Warehouse Team Leader – Logistics

Join us as a Warehouse Team Leader at N Brown Group, leading operational processes, resources, and colleagues within our logistics operation. You’ll provide an excellent customer experience for both internal and external customers, meet agreed objectives and SLAs, and drive continuous improvement culture.

Shift pattern: 4 days on – 4 days off, working 1:30 pm to 1 am.

Location: Logistics hub, Shaw (Oldham). Easy tram access and free car parking.

What will you do as a Team Leader at N Brown?

• You’ll lead, support, motivate, train and develop the Logistics Operational colleagues in your team to ensure our objectives are met.
• You’ll accurately log colleague time and attendance and manage absences in line with N Brown policy.
• You’ll maintain Health & Safety (including COVID) measures and housekeeping requirements to provide a safe and clean environment for colleagues and visitors.
• You’ll achieve production and compliance targets and SLAs while using resources cost‑effectively; respond to production plan adjustments and assign resources as needed.
• You’ll deliver departmental budgets through effective manpower, planning and performance management.
• You’ll review performance and quality, provide weekly cost analysis, and investigate trends in MI.
• You’ll be flexible with shift start/finish to plan the day, provide accurate handover details and support business needs with flexibility for overtime when required.
• You’ll manage several departments outside your main department as a multi‑skilled lead.
• You’ll identify process improvements and support implementation through Lean Six Sigma methodology.

What skills and experience will you have?

• Voice for your colleagues.
• Champion a true team culture and People & Engagement initiatives.
• Create a supportive, inclusive environment encouraging best performance.
• Open to feedback and generate ideas to improve colleague experience; act as a role model.
• Communicate honestly with colleagues.

What’s in it for you?

• 24 days holiday (plus 8 bank holidays) with option to buy an additional 10 days.
• Enhanced maternity and adoption leave.
• Company pension with up to 8 % N Brown contribution.
• Mental Health support – internal & external well‑being champions and counselling services.
• Financial wellbeing support.
• Colleague discount across all N Brown brands.
• Life assurance.
• Onsite café with subsidised rates and local restaurant discounts.
• Paid volunteer time – one full day paid to volunteer for a charity of your choice.

N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by championing inclusion, we’ll become the most loved and trusted fashion retailer. We’re a forward‑thinking digital retailer with a financial services proposition, customer‑obsessed, and serve three core brands: JD Williams, Simply Be, and Jacamo. We’ve been trading for over 160 years, are inclusive and sustainable.

In May 2024 we were named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone.

Our promise to you

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to confirm, and we aim to update you as soon as possible. Good luck!