Deputy Team Manager

Job Title: Deputy Team ManagerContract Type: PermanentSalary: £32,110.59 per annum Working Hours: 37.5 hours per weekWorking Pattern: Monday to Friday, may include weekendsLocation: Kings Terrace, CamdenIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Deputy Team ManagerOur aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities.  We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results.As Deputy Team Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence.  You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations.About YouWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.We are looking for someone with:•   Experience of staff management including conflict resolution, motivating staff and how to encourage good performance•   Experience of working with different client groups and knowledge of the challenges and opportunities •   Understanding of safeguarding procedures for adults and children•   Ability to work within an assessment and support planning process relevant to the customer group•   Knowledge of resettlement and housing issues for people with support needs including welfare benefits•   Knowledge of health and safety issues in relation to the customer groupWhy Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:•   Competitive pay & generous pension •   28 days holidays plus bank holidays•   Flexible working options available•   Investment in your learning, personal development and technology•   A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to be considered