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- Tasks: Lead workshops, design solutions, and support clients in implementing Dynamics 365 CE.
- Company: Node4 is a rapidly growing tech company focused on people and exceptional service.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and more perks.
- Why this job: Join a vibrant team and make a real impact in transforming businesses with technology.
- Qualifications: Experience with Dynamics 365 CE and strong communication skills are essential.
- Other info: Be part of a diverse workforce with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people. We want you to grow, learn, and evolve alongside us.
So, whether you\’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
We are looking for a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing Microsoft Business Applications team. You will play a key role in delivering Dynamics 365 CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships.
Working closely with clients, you will lead discovery sessions, design business processes, configure D365 CE, and support clients throughout the implementation journey to go-live and beyond.
This is a fantastic opportunity for someone who is passionate about helping organisations improve how they work through the power of CRM and the wider Microsoft Power Platform.
In this role, you’ll:
- Lead and facilitate workshops to understand client business processes and capture requirements
- Design and configure solutions within Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service, or Project Operations) to meet client needs
- Translate business requirements into functional specifications, process flows, and solution designs
- Collaborate closely with technical consultants, developers, and stakeholders to ensure successful delivery
- Support data migration, testing, UAT, and deployment activities
- Deliver user training and provide post-go-live support to help drive user adoption
- Act as a trusted advisor to clients, offering recommendations on best practice and future scalability
- Participate in pre-sales engagements where needed, providing solution input and effort estimates
- Contribute to internal knowledge sharing and development of delivery methodologies
What will you bring?
- Proven experience delivering Dynamics 365 CE implementations (on-premise or cloud)
- Strong understanding of at least one CE module (e.g. Sales, Customer Service, Marketing, Field Service, or Project Operations)
- Knowledge of core CRM concepts and customer-centric business processes
- Ability to conduct workshops and lead discovery sessions with stakeholders
- Confident translating business requirements into Dynamics 365 CE configurations and functional solutions
- Experience in data migration, testing, and user training activities
- Excellent problem-solving skills and attention to detail
- Strong communication and stakeholder management skills – comfortable engaging both technical and non-technical audiences
- Knowledge of the wider Power Platform (Power Apps, Power Automate) is highly beneficial
- Microsoft certifications in Dynamics 365 or Power Platform are desirable
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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D365CE Consultant Digital Practice · United Kingdom employer: risual Limited
Contact Detail:
risual Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365CE Consultant Digital Practice · United Kingdom
✨Tip Number 1
Familiarise yourself with the Dynamics 365 CE modules relevant to the role, such as Sales and Customer Service. Understanding these areas will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Prepare to discuss your experience in leading workshops and discovery sessions. Be ready to share specific examples of how you've successfully captured client requirements and translated them into functional solutions.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've overcome challenges in previous projects. This will highlight your ability to adapt and find solutions, which is crucial for a consultant role.
✨Tip Number 4
Network with current or former employees of Node4 on platforms like LinkedIn. Gaining insights about the company culture and expectations can give you an edge in your application and interview process.
We think you need these skills to ace D365CE Consultant Digital Practice · United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the D365CE Consultant position. Tailor your application to highlight relevant experience in Dynamics 365 CE implementations and your understanding of CRM concepts.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience with Dynamics 365 CE, particularly any specific modules you've worked with. Use concrete examples to demonstrate how you've successfully delivered solutions and supported clients.
Showcase Your Skills: Make sure to showcase your problem-solving skills, attention to detail, and ability to communicate effectively with both technical and non-technical audiences. These are key attributes for the role, so provide examples of how you've used these skills in past experiences.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only outlines your qualifications but also expresses your passion for helping organisations improve through CRM solutions. Mention why you want to join Node4 specifically and how you align with their values of Passion, Innovation, and Trust.
How to prepare for a job interview at risual Limited
✨Understand Dynamics 365 CE
Make sure you have a solid grasp of Dynamics 365 Customer Engagement and its various modules. Be prepared to discuss your experience with specific modules like Sales or Customer Service, as this will show your expertise and relevance to the role.
✨Prepare for Discovery Sessions
Since leading workshops is a key part of the job, practice how you would facilitate these sessions. Think about questions you might ask to uncover client needs and how you can effectively capture their requirements.
✨Showcase Problem-Solving Skills
Be ready to share examples of how you've tackled challenges in previous projects. Highlight your attention to detail and how you approached problem-solving, especially in relation to CRM implementations.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to engage with both technical and non-technical stakeholders during the interview.
