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For Companies At a Glance
- Tasks: Manage day-to-day facilities services and ensure operational excellence.
- Company: Join a well-established charitable organisation making a real difference.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer service and community impact.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: Flexibility in hours and tasks is required to meet business needs.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
An exciting opportunity has arisen for an experienced Facilities Coordinator to join a dynamic team for a well established Charitable Organization delivering first-class services within a professional, client-facing environment. This is a hands-on, varied role requiring a proactive individual who can provide exceptional customer service, ensure operational excellence, and respond effectively to client needs.
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The Facilities Coordinator will be responsible for overseeing the day-to-day delivery of facilities services on-site, ensuring that performance targets are met and compliance requirements are fulfilled. The role may require travel to other sites within the wider portfolio, depending on operational needs.
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Duties will include managing audits and inspections, overseeing contractor and supplier performance, and taking ownership of site budgets and financial reporting. The successful candidate will provide timely administrative support including purchase order processing, goods receipting, and monthly billing reconciliation. Ensuring accurate CAFM system updates and maintaining up-to-date health and safety records will be key elements of the role.
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Strong relationship management is essential, with the Facilities Coordinator acting as the first point of contact for client queries and operational issues. They will be expected to build positive working relationships with internal teams and external stakeholders, preparing reports and running monthly client meetings as required. A hands-on approach to operational support during peak times or staff shortages is also expected.
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The role involves monitoring and investigating health and safety incidents, supporting minor project work, and ensuring all planned maintenance and statutory compliance tasks are completed. Clear communication, a problem-solving mindset, and a commitment to continuous improvement and customer satisfaction are vital.
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Candidates should have proven experience in a similar facilities role, with the ability to communicate professionally in both written and verbal formats. Strong organisational skills, a proactive attitude, and confidence using Microsoft Office to a high standard are essential. A flexible approach to working hours and tasks is also required to meet business needs.
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Facilities Assistant for Charitable Organization, Central London employer: Hatty Blue Recruitment Ltd
Contact Detail:
Hatty Blue Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant for Charitable Organization, Central London
✨Tip Number 1
Familiarise yourself with the specific facilities management software and tools commonly used in the industry, such as CAFM systems. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who work within charitable organisations. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed facilities services in previous roles. Highlight your problem-solving skills and ability to maintain high standards of customer service, as these are crucial for the role.
✨Tip Number 4
Research the charitable organisation's mission and values thoroughly. Tailor your conversation during interviews to reflect how your personal values align with theirs, showcasing your commitment to their cause and enhancing your fit for the team.
We think you need these skills to ace Facilities Assistant for Charitable Organization, Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and customer service. Use specific examples that demonstrate your ability to meet operational targets and manage relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charitable sector and your proactive approach to problem-solving. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your organisational skills, proficiency in Microsoft Office, and any experience with CAFM systems. Be sure to mention your ability to communicate professionally and manage client queries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hatty Blue Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Facilities Assistant, you'll be the first point of contact for client queries. Prepare examples of how you've provided exceptional customer service in previous roles, highlighting your proactive approach and problem-solving abilities.
✨Demonstrate Organisational Skills
This role requires strong organisational skills. Be ready to discuss how you manage multiple tasks and priorities effectively. Consider sharing specific instances where your organisational skills led to successful outcomes.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety compliance is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in past roles, as well as any audits or inspections you've managed.
✨Prepare for Relationship Management Questions
Building positive relationships is key in this role. Think of examples where you've successfully collaborated with internal teams or external stakeholders, and be ready to explain how you handle conflicts or operational issues.
