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For Companies At a Glance
- Tasks: Manage invoices, respond to queries, and ensure accurate billing.
- Company: Join DSV, a global leader in logistics and transport with 160,000 team members worldwide.
- Benefits: Enjoy competitive salary, enhanced leave, and wellness support through various apps.
- Why this job: Be part of a dynamic team focused on innovation and sustainability while developing your career.
- Qualifications: Previous accounting experience and strong communication skills are essential.
- Other info: Opportunities for growth in a company operating in over 90 countries.
The predicted salary is between 28800 - 43200 £ per year.
Job Req Number: 96823
Time Type: Full Time
As DSV and Schenker come together, we\’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Please see the links at the bottom of the page to find out more about us.* DSV is recruiting for a Billing Specialist in Feltham.
We are seeking an organized, reliable, detail-oriented, and service-oriented Billing Specialist to join our growing team. In this position, you will monitor and respond in a timely manner to invoice queries, manage invoice processing, and handle email requests from our case-based ticketing service – Microsoft Dynamics.
Previous accounting experience is required.
This is a fantastic opportunity to join a company committed to providing quality, innovative value, and logistics services.
Key Tasks
- Import & Export billing to Customers via DSV XPress
- Intercompany Cost Control
- Intercompany Queries on incorrect invoicing
- Direct contact with overseas offices/agents and customers
- Monitor and respond to invoice queries, manage invoice processing, and handle email requests from our case-based ticketing service – Microsoft Dynamics
Skills and Competencies
- Strong written, verbal, and active listening communication skills
- Excellent customer service with empathy, patience, and interpersonal skills
- Critical thinking, problem-solving, and multitasking abilities
- Knowledge of industry best practices and freight transport operations
- Previous accounting experience is required
- Basic accounting and math skills; experience in accountancy and billing
- High attention to detail, accuracy, and numeracy
- Proven organizational, time management, and prioritization skills
- Ability to maintain confidentiality and client data security
- Proficient computer and IT skills; quick to learn new systems
- Intermediate Excel skills, including pivot tables and formulas (or certified equivalent)
- Resilient and adaptable under pressure, with a positive mindset
- Customer-focused and dedicated to meeting client needs
What can we offer you?
- Competitive Salary Package and growth opportunities within a successful company with a team of 160,000 operating in over 90 countries.
- Participation in sustainability initiatives. For more details, see the links below.
- Strong company values. Learn more about DSV’s values through the links below.
- Employee benefits, including:
- Enhanced Annual Leave Entitlement, increasing with service
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App for physical and mental wellbeing support
- LifeWorks app for cashback and discounts
- Life Insurance with probate support
- Eyecare Voucher Scheme
We do not accept CVs from Recruitment Agencies unless DSV has engaged directly regarding the role. If you are a Recruitment Agency, please contact to discuss.
DSV Careers
Learn more about DSV Careers through the following links:
Working at DSV means playing in a different league. We are a global leader in transport and logistics, committed to growth, innovation, and building on our achievements. Join us to make an impact, earn trust, and develop your career in a forward-thinking company.
Visit dsv.com and follow us on LinkedIn and Facebook .
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Billing Specialist, XPress employer: DSV - Global Transport and Logistics
Contact Detail:
DSV - Global Transport and Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Specialist, XPress
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics, as it's a key tool for managing invoice queries and processing. Consider taking an online course or watching tutorials to boost your confidence in using this software.
✨Tip Number 2
Brush up on your Excel skills, especially with pivot tables and formulas. Being proficient in these areas will not only help you stand out but also make your day-to-day tasks much easier.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. Be prepared to share examples of how you've handled difficult situations or resolved issues in the past, as this role requires a strong focus on client needs.
✨Tip Number 4
Research DSV's company values and sustainability initiatives. Showing that you align with their mission and are passionate about their goals can set you apart from other candidates.
We think you need these skills to ace Billing Specialist, XPress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Billing Specialist at DSV. Familiarise yourself with the key tasks mentioned in the job description, such as invoice processing and handling queries.
Tailor Your CV: Highlight your previous accounting experience and relevant skills in your CV. Make sure to emphasise your attention to detail, customer service abilities, and proficiency in Microsoft Dynamics and Excel, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples from your past experiences that demonstrate your problem-solving skills and ability to manage invoice queries effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a Billing Specialist.
How to prepare for a job interview at DSV - Global Transport and Logistics
✨Showcase Your Accounting Experience
Make sure to highlight your previous accounting experience during the interview. Be prepared to discuss specific tasks you've handled, such as invoice processing or managing queries, as this will demonstrate your suitability for the Billing Specialist role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent written and verbal communication, practice articulating your thoughts clearly. Use examples from past experiences where you successfully resolved customer queries or collaborated with teams to showcase your interpersonal skills.
✨Familiarise Yourself with Microsoft Dynamics
As the job involves handling email requests through a case-based ticketing service like Microsoft Dynamics, it’s beneficial to familiarise yourself with this system. If you have prior experience, be ready to discuss how you used it effectively in your previous roles.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your critical thinking and problem-solving abilities. Prepare by thinking of scenarios where you had to multitask or resolve an issue under pressure, and explain your thought process and the outcome.
