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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a dynamic team in Weston Super Mare focused on customer satisfaction.
- Benefits: Enjoy 30 days holiday, a pension scheme, and employee discounts.
- Why this job: Kickstart your career in a supportive environment with fun events.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Full-time hours with occasional Saturday mornings on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Job Title:Customer Service Representative
Location: Weston Super Mare
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
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30 days holiday (including bank holidays)
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Company pension scheme
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Employee discount scheme
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Funded Summer and Christmas events
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Cycle to Work Scheme
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Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous exper…
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Customer Service Representative employer: Thrifty Car & Van Rental
Contact Detail:
Thrifty Car & Van Rental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during interviews and show that you're a great fit for our team.
✨Tip Number 2
Practice common customer service scenarios and how to handle them effectively. Being able to demonstrate your problem-solving skills and empathy in real-life situations can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specific qualities we value in a Customer Service Representative.
✨Tip Number 4
Prepare questions to ask during the interview about the role and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Representative. Tailor your application to highlight relevant skills and experiences.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your customer service experience, skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle customer inquiries effectively.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Customer Service Representative and how your background makes you a great fit for the position.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Thrifty Car & Van Rental
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common customer service scenarios and how you would handle them. Be ready to discuss your problem-solving skills and provide examples from past experiences, even if they are from different roles.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. Practice speaking clearly and confidently, and be prepared to demonstrate your ability to listen actively and respond appropriately.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm and helps you gauge if the role is right for you.
