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- Tasks: Manage property claims and provide top-notch customer service.
- Company: Join a leading firm in the Property TPA Division.
- Benefits: Enjoy a supportive team environment and opportunities for growth.
- Why this job: Make a real impact by helping clients through their claims process.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Apply online or send your CV to Craig Dyson at Exchange Street Claims.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD234. For all other vacancies, take a look at our website – exchange-street.co.uk
TPA / Property Claims Technician employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Household, HNW, and Commercial Property. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property claims industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role emphasises first-class service, think of examples where you've gone above and beyond for clients or resolved complex issues effectively.
✨Tip Number 4
Research the company’s values and recent projects. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the TPA / Property Claims Technician position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in claims management, customer service, and report writing. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage claims effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention specific examples from your past work that showcase your proactive approach and ability to meet service level criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims management field.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the claims process, customer service expectations, and how to manage a caseload effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Prepare examples from your past experiences where you successfully managed claims or resolved customer issues.
✨Showcase Your Communication Skills
As this role involves liaising with various parties, demonstrate your strong communication skills during the interview. Be clear and concise in your responses, and highlight any experience you have in writing reports or managing stakeholder relationships.
✨Research the Company
Take some time to learn about the company’s values, culture, and recent developments in the property claims sector. This will not only help you tailor your answers but also show your genuine interest in the position.
